People are still alive, and the premiums must continue to be paid. 【Next episode】In this issue, I still want to share a real little story with you. But the story ends not with Happy End

People are still alive, and the premiums must continue to be paid. 【Next Episode】

In this issue, I still want to share a real little story with you. But the story ends not with Happy Ending.

Why? The same is exempt from liability, and as a result, the customer is pit to death in his own seven aunts and eight aunts' brother-in-law's sister-in-law is selling insurance, such a cheesy dog blood plot.

The relationship between the agent and the customer stems from the purchase of Xueping Insurance, because the agent is responsible for the business of a class in the second grade of a middle school in Urumqi this year, and this year the company handed over to him to deliver the Xueping Insurance policy to the parents of the students, and incidentally popularized the claim liability of the Xueping Insurance. When I first arrived at this, the agent learned that the child's parents are doctors in the cancer hospital, belong to the administrative department, usually work is not too busy, about to meet at home, after a simple greeting, began to help parents sort out the insurance responsibility of learning to plan, at that time the attitude of these two parents was extremely impatient, always felt that the agent is a running errands of the Meituan takeaway, why send an insurance policy to listen to your beep insurance responsibility, but the agent still holds a serious and responsible attitude, to complete their own work.

Before leaving, in the work habit, I asked the customer in passing, have you purchased insurance for yourself and your lover? At that time, one of the parents, coldly said: Our family insurance is particularly complete, there are more than 70,000 premiums paid every year, my sister-in-law's brother-in-law works in the insurance company, our family's insurance is bought by her, you don't have to ask, what business will look for her.

After hearing her answer, the agent understood that 80% of the customer was buying a personal love list, and out of his professional responsibility, he continued to ask the customer: Since you pay such a high premium every time you buy, do you really know the insurance liability of each policy? If you need help, you can help with the next policy sorting, so that you can have an account in your heart.

As a result, the customer once again impatiently refused, saying: No, you are an outsider, it is certainly not appropriate to show you such a private thing in our home. Moreover, the insurance policy is not yet in our hands. At that time, the agent expressed helplessness in his heart: No one cares about your family insurance policy, and the beneficiary is not me, since you are so assured, then I have nothing to say. This is the first meeting between the agent and the customer, doing their own job, and each other becoming the lukewarm group of people in WeChat.

In this way, the agent is still very serious and responsible for customer service for two years. When the agent saw the customer in the third year, from the communication speech, he felt that the customer was a little haggard when he spoke, thinking that he had not rested well and was tired. Greeting the client with a few words of hope that she would take care of her body and prepare to turn around and leave. At this time, the customer stopped him, wanted to open his mouth but looked at him hesitantly, and felt that the words came to his mouth and retracted. The agent sat down and asked why. At this time, the customer told the agent that at the end of last year, the unit physical examination did not expect to find out that there was a tumor in the brain, and there was a 50% chance that the lesion would occur, so the operation was done at the beginning of this year. At present, it hurts a certain language nerve, so it is not very sharp to speak now. But now feel the pressure is so big, during the surgical treatment of social security plus workers medical insurance reimbursement of most of the costs, but this year's rehabilitation but spent more than 100,000 out, at the same time every year the family also has to pay more than 70,000 premiums, suddenly a year of expenditure of more than 200,000, they are still in cultivation, every day when they wake up is a variety of costs.

Ask the agent if you need to return the insurance??!!

At that time, the agent felt particularly shocked, the customer clearly said that the annual premium of more than 70,000 yuan, the whole family bought all, and bought in the name of their relatives, did not get a claim??!! Why aren't premiums waived??!! What exactly is more than 70,000 bought a year??!! A bunch of doubts came to her mind, and the agent asked the client if the policy was around to help her see. It turned out that of the more than 70,000 yuan of premiums per year, 50,000 yuan was the education fund she bought for her children, and 10,000 yuan was the protection insurance she bought for her husband. Both of these policies are her as the insured, but the most dramatic thing is that neither of these policies adds the insured's exemption liability for mild illness and major illness, so the insurance company cannot waive the premium and can only continue to pay the fee.

I believe that this customer already knows this result, but he does not want to know from the agent whether it is true. Her distant relative had been hated to the bone by the client.

Many times, with a small move, a professional agent may actually turn the client around. If the customer was not so stubborn and confident, if the customer held the policy in his hands, if he believed in the professionalism of the agent at that time, let him help check whether there was a flaw in the policy... That's it! But the reality is that there are no ifs, only results.

So kindly remind you partners, if you also have a love list purchased in the hands of the sister-in-law of the seven aunts and eight aunts, and the distant relatives who sell you insurance have left, I advise you to find a professional agent around you, check what content you have purchased, whether there is a huge design loophole, do not need to use it, hate this group of two knife agents who eat people and do not spit bones, earn your money, and want your "life".

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