At the list of automobile complaints in April, top 10 BMW accounted for 3 seats, and joint venture automobile complaints became the hardest hit area

The car sales list released every month is like the "monthly examination results" of car companies, and there are always people who are happy and some who are sad. The automobile complaint ranking list is more like a national "criticism conference", the car is not finished, and the car complaint ranking can let consumers know the quality problems behind the car.

At the beginning of May, the list of automobile complaints in April was also released, from which we can see that there are many models that have been best-selling, but in April they have become the target of the public, there are Toyota, which is known as "driving not bad", there are first-line luxury cars BMW, there is a domestic brother Geely, there is also a new energy dark horse BYD...

Below we will briefly review and analyze the top 10 models in the complaint list.

Geometric EX3 Kung Fu Cow

Geometry EX3 Kung Fu Niu has been on the list many times before, from the third place in the complaint list in March to the top of the first place in April, with 228 complaints. The main reason for the complaint is that the sales commitment is not fulfilled, the car cannot be mentioned, the discrepancy with the publicity and the disguised charges are mainly concentrated, of which the most complaints are mainly concentrated on the issue of lifting the car, and similar problems have also occurred in many BYD models before, but with the increase of BYD's production capacity, the problem has been further alleviated. However, from the perspective of the geometric EX3 kung fu cattle that have been listed many times, it is obvious that manufacturers are still "helpless", and if they cannot be solved in time, they will also bring harm to consumers and word of mouth. In addition, manufacturers who charge randomly also need to be well rectified.

GAC Toyota Highlander

GAC Toyota Highlander ranked second in the list, and the main complaints were due to loud noise and body resonance jitter, with a total of 221 complaints. The owner of the car said that the cause of the problem was a design defect in the rear of the engine, which had previously been recalled in North America, and there was no relevant progress in China as of press time. Gaqi Toyota Highlander problem is not very large, the three major pieces did not fail, but the number of complaints is still quite large, GAC Toyota still has a lot of need to improve. There are also complaints of mirror failures.

FAW Toyota Crown Land Release

Crown Land Release has a total of 120 complaints, the reason for its complaint is similar to Highlander, noise, body resonance, jitter, wiper failure, these problems seem to be Toyota's common disease, in fact, these problems are not big, but it does affect the driving experience of the owner, the manufacturer can solve the problem with more effort, but the manufacturer does not seem to have a correct attitude to deal with these problems.

Bmw family

Ranked fourth is the BMW 5 Series of luxury brand BMW. In March, many of BMW's models showed a sharp increase in the number of complaints, and in April, the complaint performance was more obvious, with complaints such as inconsistencies with publicity, burning oil, oil leakage, and video and audio system failures, with a total of 104 complaints. Burning engine oil and oil spilling BMW is a habitual offender, but even if there are collective complaints, BMW's such good sales seem to have no fear.

In addition, the BMW X3 and BMW 3 Series are also close behind, ranking fifth and seventh respectively. Among them, the BMW X3 complaints were 85 cases of inconsistencies with the advertisement, burning oil, stalling, etc.; the problems of the BMW 3 Series complaints were 38 cases of burning engine oil, oil leakage, high fuel consumption and abnormal wear. Sure enough, it was in response to the sentence "BMW without oil leakage and burning oil, it must be a fake BMW."

Gilly Star Cross L

Reasons for complaint: incorrect steering wheel, sales fraud, front and rear axles and suspension system deviations, etc

Since its listing, Geely Star L has maintained an average monthly sales of more than 10,000 results. However, behind the bright results does not represent excellent reputation, in addition to the above complaint reasons, the car machine system is also a common problem of Xingyue L, such as caton delay, easy to dirty, etc.

It can be seen that if you want to please consumers, you must not only have the appearance that can be played, but also ensure that all aspects are above the red line, and at the same time, you must do what you say and maintain the reputation of auspiciousness.

Chery Ants

As a mini-tram, the sales performance of The Little Ant is decent, and since entering 2022, the number of complaints in the first 4 months has almost surpassed the complaints in the whole year of 2021. The main reasons for complaints on the list in April were the existence of in-vehicle interconnection faults, power battery failures, and sales fraud. As a generation of urban scooters, there are no power, no fire and other fatal problems, if there is no improvement, small ants are currently as Chery new energy a high-selling model with a high probability of hitting the street.

Dongfeng Nissan Xuanyi

Xuanyi, as the façade of Nissan in the compact car market, with annual sales of up to hundreds of thousands of +, can be described as an outstanding, excellent driving experience, minimalist design, many consumers are praised. However, such a "reliable" Xuanyi has problems in the three major pieces. Mainly including engine cooling system failure, abnormal sound, transmission setbacks, abnormal sound, motor abnormal sound, etc., safety is worrying.

BYD Song Pro New Energy

As the model at the bottom of the complaint ranking list, the performance of the new top-class products, Song Pro New Energy is still very capable, and the comprehensive strength including appearance, configuration and power is considered to be the best. However, the problem of not mentioning the car has seriously affected the consumer's car purchase experience. It is reported that the general pick-up cycle of Song Pro new energy models is 3 months or more, which has also led to some consumer complaints that they cannot lift the car, the sales commitment is not fulfilled, and the operation is not standardized.

Auto network review: All model manufacturers that appear on the list should face up to the problems encountered by consumers. What we want to say is that since the problem exists, we should have the courage to take responsibility, give solutions as soon as possible, and be a business that consumers can rest assured. The joint venture car brands on the list, the complaint situation is similar to the previous months, but it seems that the problem has not been properly resolved, which is a problem that needs to be reflected by manufacturers, and the biggest loser in the April complaint list is BMW.