Because car complaints are a measure of whether a car can meet the real needs of consumers, but also one of the important measures of car reliability, after all, only the owner of the car has a say, so the owner's complaint is particularly important for consumers who intend to buy a car. Previous, we sorted out the April car complaint ranking list, as soon as the article content was released, it triggered the attention of netizens and car owners, many messages said that now SUV fever, many people plan to start SUV, hope to be able to produce a phase of SUV complaint topic content, today we sorted out the April SUV complaint ranking list, I hope to plan to buy a car friends have help and reference.
On the SUV complaint list in April, there are models that cannot be mentioned as the complaint point, such as the Geometric EX3 Kung Fu Cow, Hoshigoshi L, etc., mostly because they cannot mention the car for a long time after booking. There are also many frequent complaints because of their own quality problems, such as Toyota, BMW, Nissan, BYD, Chery and other models. The top three geometric EX3 kung fu cattle, Toyota Highlander, and crown land release complaints have exceeded 100 cases. In addition, Chery, BYD, geely each have two car list, Nissan and SAIC Volkswagen each have a car into the top ten of the complaint list, luxury brands, BMW X3 has become the top ten complaints on the list.
Let's take a specific look at which models are on the SUV complaint list in April. It should be noted that the following data comes from the car quality network.
NO.1 Geometry EX3 Kung Fu Cattle: 233 complaints in April
Geometry Auto EX3 Kung Fu Niu had 233 complaints in April, which also made it the top of the complaint list. Its complaints mainly involve the sales link, such as not being able to pick up the car, and the sales promise is not fulfilled. In fact, this is mainly due to the impact of mask factors on automobile manufacturers, but with the resumption of supporting factories, this problem is believed to be solved soon.
NO.2 GAC Toyota Highlander: 221 complaints in April
At the second place on the complaint list is GAC Toyota Highlander, and the number of complaints reached 221 in April. The main problems of the complaint concerned the noisy and jittery engine, body resonance and mirror failure lights. In fact, Highlander has been plagued by engine noise and jitter problems in the past two months, and some riders have revealed that the problem is caused by the design defects of the engine's rear fuselage. It is understood that due to this problem, Highlander has announced a recall in the North American market, but we have not seen the relevant information of the recall in China, and we will continue to pay attention to and follow up on this problem.
NO.3 FAW Toyota Crown Land Release: 120 complaints in April
The third-most complained model is still from Toyota, which is the Toyota Crown Lufang, a midsize SUV with 120 complaints in April. Its complaints are the same as Highlander's, and they are also focused on engine noise, jitter and body resonance, in addition to the problem of wiper failure being complained by the owner. Crown Land Release and Highlander belong to the same platform model, the same problem should be caused by its design defects, I hope Toyota will give a satisfactory solution to consumers as soon as possible to solve the problem.
NO.4 BMW X3: 91 complaints in April
The BMW X3 ranked fifth, with 91 complaints in April, and its complaints were similar to those of the BMW 5 Series, mainly involving discrepancies with publicity from the sales link. Some car owners said: "The function of the car machine is actually inconsistent with the manufacturer's publicity, it is impossible to use OTA upgrades, and it is impossible to control the windows and air conditioning through voice." "Such a question is really lamentable. In addition, bmw X3 also has problems such as burning oil and stalling, and the transmission jump also appears on this car.
NO.5 Geely Star Yue L: 81 complaints in April
Geely Star L ranked sixth, with 81 complaints in April, which is somewhat surprising to the author. But look at the problem is also relieved, the original car is not complete, and it is not in line with the publicity. Some car owners feedback that Xingyue L did not get the second smart car key when picking up the car, which is mainly related to the chip shortage, and the current supporting factory shutdown in the Yangtze River Delta and the global chip shortage make this problem very tricky.
In addition, there is controversy that the 5G-AVP1KM unmanned parking system and the 5G network are inconsistent with the propaganda. Individual complaints also include incorrect steering wheels and deviations, but the author has tested the Star-Vietnam L many times before, and media peers have not raised such questions.
NO.6 BYD Song Pro New Energy: 34 complaints in April
Ranking ninth in the complaint list is BYD Song Pro New Energy, its complaint number of 34 cases, the main complaint problem is that the car can not be lifted, in addition to sales commitments are not fulfilled, personnel operations are not standardized, sales fraud and other issues are also involved. It is reported that the new car pick-up cycle is lined up to three months away, but by BYD Han, Dolphin and other models of the car cycle is longer, but the owners have also acquiesced, after all, the chip shortage is a problem that is difficult to solve for a while.
NO.7 Chery Tiggo 8PLUS: 31 complaints in April
Tiggo 8PLUS ranked seventh, with 31 complaints in April, including throttle failures, steering system shakes, shock absorbers and AV system failures. As the sales force of Chery Automobile, Tiggo 8PLUS has achieved a good market performance after its launch in the market, stabilizing at the level of 10,000 units sold per month. Although there are not many complaints this month, they should attract Chery's attention. It is a model that integrates Chery's best technology and is also the sales pillar of Chery Automobile.
NO.8 Chery Tiggo 8: 29 complaints in April
In April, Tiggo 8 ranked eighth with 29 complaints. The complaints about the Tiggo 8 are throttle failures, engine shakes and steering system anomalies, just as the complaints about the Tiggo 8PLUS models. It seems that this kind of complaint problem should be a common problem of this model, and I hope that Chery will come up with a solution as soon as possible to solve such problems for consumers as soon as possible.
NO.9 BYD Song PLUS New Energy: 27 complaints in April
There were three SUVs ranked ninth in April, with 27 complaints, and Song PLUS New Energy was one of them. Song PLUS New Energy's complaints mainly involve the inability to mention the car, the incomplete configuration of the original car and the problem of system upgrade. Another BYD car on the list this month, Song Pro New Energy, also has such problems. At present, many BYD models can not be picked up at the terminal, and the queue is 2-3 months, and the queue of the Dolphin and BYD Han series is longer. This is mainly due to the mask factor in April, the domestic factories continue to stop work, so that the supporting card neck, and the chip shortage is also one of the important factors in its long waiting cycle.
NO.9 Nissan X-Trail: 27 complaints in April (tied for ninth)
The number of complaints reached 27 in April, tied for ninth. The problems complained about by X-Jun are mainly manifested in the fact that the engine cannot start, the transmission is frustrated, the fault light is on, and the circuit fault light is problematic. As the three-cylinder engine pushes X-Trail into the abyss, nissan also understands one thing: the three-cylinder engine is currently not suitable for the Chinese market. The waist cut of X-Trail's sales had to be replaced by The Four-Cylinder Engine to save the market, but from the current market feedback, it is difficult to return to the level of the top ten sales. These complaints of Qijun are not new, many car owners have complained about similar problems before, and now it seems that these problems have not been effectively solved.
NO.9 SAIC Volkswagen Tiguan L: 27 complaints in April (tied for ninth)
Also tied for ninth in complaints was SAIC Volkswagen Tiguan L, which also had 27 complaints in April. Tiguan L's complaints mainly related to engine exhaust failures, insufficient power, high fuel consumption and transmission computer board failures. Dual clutch is already an immutable fact for Volkswagen, and with the fermentation and outbreak of particle trap problems, many of SAIC's cars have been affected.
Many car owners feedback that running high-speed fuel consumption is still very good, but after entering the city road, its fuel consumption is amazing, making it difficult for general consumers to accept, but how many car owners run high-speed for a long time? Therefore, SAIC Volkswagen still has to come up with practical solutions to give consumers an explanation, after all, this will only damage the brand and reputation.
NO.10 Geely Boyue: 24 complaints in April
Ranking tenth is Geely Boyue, the number of complaints in April was 24 cases, the steering wheel is not correct, deviation and video system fault light problems, is not a new problem, I believe that most of these problems are complaints from old car owners. On new models, such problems have been basically ruled out. In addition, Boyue has ushered in the 2022 new models, and the listing of the new models is expected to drive its sales to rebound.