In addition, one year, various inventories of the automobile market have been announced, and today's complaint volume and complaint rate ranking can be said to be one of the most practical reference rankings for buying and using cars. We selected the complaint data of the vehicle quality network from January to November 2021, combined with the sales of these vehicles in the same period, and obtained the top 50 complaints and the top 50 complaint rates in 2021. From the perspective of the number of complaints, "car red is more", on the other hand, popular models such as Nissan Xuanyi and Hof H6 are higher, on the other hand, there are more secondary models such as Euler cat and Mazda Artest, and complaints frequently appear in the media. Judging from the complaint rate, because it is calculated based on the number of complaints and sales in 2021, the models that originally sold more and held a large number of units will become very high in recent years once they have declined. It is worth mentioning that Tesla has attracted much public attention for many years, and the sales of Model 3 and Model Y also rank in the top ten of the market segment, but perhaps because of the current low ownership, it is not on the list.
Top 10 with the highest number of complaints: "Complaints due to strength" According to the total number of complaints, Tanyue, Euler Good Cat, Sagittarius, Maiteng, and Xuanyi are the 5 models with the most complaints, especially Tanyue won the first place in the 1903 complaints. Tanyue was caught up in a large number of complaints, and it was necessary to upgrade the emission standards of that year from "China V" to "China VI". Unlike other automakers who innovate engine technology and use hybrid engines and small displacement engines to meet emission standards, Tanyue still uses the EA888 2.0T engine from 20 years ago, and does not vigorously modify it, but uses a "particle trap" on the vehicle, but the problem is that the additional Tanyue cannot drive at low speed for a long time. Long-term low-speed driving, particle trap blockage, causing a chain reaction, engine exhaust is not smooth, engine shutdown function stops, engine suddenly stops, engine noise, engine weakness, fuel consumption rises, prone to traffic accidents For car owners' complaints, Volkswagen also provides solutions: avoid long-term short-distance driving, practice more than 80 km / h every three to five. This also prompted the "agent high-speed business", salted fish clearly marked the price, went to Shanghai 400 times.
Euler Cat won the first place in the new energy complaint rankings. The main reason is "the discrepancy between the propaganda and the actual situation". Euler's cat promotion is based on the Qualcomm 8155 chip, but the owner found that it is actually equipped with the Intel 4-core A3940 launched in 2016, and the price and computing power are very different. It is estimated that the Qualcomm 8155P chip costs twice as much as an Intel chip, and its computing power is about 10 times that of an Intel quad-core chip. Faw-Volkswagen's two kinds of cars Sagittarius and Magotan are also the disaster areas with many complaints, mostly related to the gearbox. Many Sagittarius owners report that the car transmission shift is frustrated and makes a strange noise, which seems to be a common failure of the dual-clutch transmission under volkswagen. In addition to the same transmission setbacks, abnormal noise and other similar complaints in the Magotan car, many car owners also disclosed the relevant faults of "the transmission mechanical and electrical unit damage can not be stopped", but the manufacturer has not yet solved the relevant quality problems, dealers at their own expense Complaints The sixth to tenth models, except for GAC Trumpchi, are all Japanese cars. Among them, the complaints of Nissan Xuanyi and Qijun focused on the transmission.
Xuanyi car owners said that the car transmission organic oil abnormal sound, low speed transmission will emit a "whistle". The owner of The X-Trail said that the fuel consumption of nissan cars using CVT gearboxes is indeed a bit low, but the gearbox does not rise gears, accelerate slowly, and cannot accelerate. The main problems with the Honda CR-V and Civic are focused on the oil and tires, and the CR-V oil leakage problem still occurs, and the Civic sometimes tires are worn partially, and the rear wheels are abnormally worn. The owner suspected that the quality of the tires provided by the supplier was too poor. Toyota Corolla's complaints focused on transmission bumps, abnormal noises, body attachments and abnormal noises in the electrical center console, but this also seems to be a normal amount considering the number of Corolla's possessions and sales. Complaint rate ranking TOP10 (can not stay old owners, can not call new users!) In addition to the high number of complaints and complaint rates of Volkswagen Tanyue and Euler Good Cat, other models with high complaints include Hyundai Leading, Ford Impreza, Buick Kaiyue, Kodak Octavia and so on. These models and automobile companies have been abandoned by consumers in the process of the transfer of the automobile market to the new energy automobile industry, and sales in 2021 are very poor. For example, Hyundai Leading had a brilliant period of 10,000 monthly sales in 2020, but it was doomed to stop production in 2021, and Ford Wenger, Buick Kaiyue, etc. were also the end of strong teams.
On the other hand, among the top 50 models with a complaint rate, the lower complaint rate is the evergreen tree of Buick Yinglang, Corolla, Audi A6L, Rongfang, Xuanyi, Bora, Gang H6, and Camry. Brand complaint volume and complaint rate ranking: the stronger the stronger, the weaker the weaker The brand with a high total complaint volume is basically the same as the sales/ownership volume in recent years, including Volkswagen, Honda, Nissan, Toyota, Ford, Great Wall, Buick, Chery, Hyundai, Audi. The complaint rate is linked to sales in 2021, so the number of cars with high ownership, but the cars with low sales this year are affected by Hyundai, Kodak, Mazda, Ford, Qi and so on. The complaint rate can also see the development momentum of car companies. Beijing Hyundai's cumulative sales of 320,000 vehicles, down 32.02% from the previous year, the glory of 1.2 million vehicles has long disappeared. In the face of Volkswagen's weak momentum, the Kodak brand, which has the title of "Cheap Volkswagen", continued to act as a "drag bottle", with deliveries in the first three quarters down 57.8% from the same period last year to only 52,700 units.
After the merger of FAW Mazda and Changan Mazda, Mazda sold 169,000 units in China from January to November, down 11.67% from the same period last year. Among its models, only one of Mazda's 3 Acer contributed 60% of sales, and atez was highly complained about noise problems. Changan Ford sold 267,800 vehicles in the first 11 months of 2020, an increase of 20.54% over the same period last year. However, as its sales growth rate began to decline after peaking in August, Changan Ford is likely to experience negative growth again.
Written at the end, like a safety collision, the number of complaints, the number of complaints take the past data to see the current situation, and predict the future with the problem of inventory models. As a criterion for judging the quality of the vehicle, it allows consumers to see what problems may occur in a certain model and decide whether they are acceptable, but it can only be used as a reference and cannot be biased.