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"Car Matrix" car evaluation: A few days ago based on the statistics of the famous domestic automobile complaint website in March 2022 (TOP 30) was freshly released, it can be seen from the ranking list that the complaint models are basically German cars, Japanese cars, and autonomous models are the most, from another level, these cars are hot models in the current market (excluding individual models), and most of the complaints are concentrated in several aspects: most of the German cars have the problem of burning oil, exhaust failure, lack of power, and high fuel consumption Most of the Japanese cars have problems such as engine/transmission shaking, abnormal sound, body accessories and electrical appliances; most of the autonomous models have problems such as discrepancies with publicity, audio-visual system failures, and engine shaking.
From the top 5 models specifically:
1, geometric EX3 kung fu cattle, this model as Geely diversified brand new energy in the field of new energy, the number of shares on the market is small, the number of complaints in the first place shows that the problem of this model is not accidental, but the problem is common. A large number of user complaints are concentrated in the non-compliance with the publicity, the failure to mention the car, the promise is not fulfilled, the price is changed, etc., which can be seen that the geometric EX3 kung fu cattle production capacity problem has not yet been solved.
2, BMW Brilliance 5 Series, as a mid-term redesign of BMW 5 Series, the core competitiveness of the new car is very strong, the sense of fashion technology is further enhanced, users complain about the problem of burning oil and oil leakage, it is indeed a problem of BMW 5 Series, but within a reasonable range the user can still accept, the reason for the suspected reduction is estimated to be affected by the chip shortage and the corresponding measures taken.
3, SAIC Volkswagen Langyi, as the "top beam pillar" model sold by SAIC Volkswagen, Langyi has a huge amount of ownership, the complaint problem is the exhaust fault and the transmission abnormal sound and the fault of the audio and video system, it seems that the problem of the Volkswagen 7-speed dual-clutch transmission has not been completely solved.
4, Brilliance BMW X3, BMW X3 since the domestic production with the improvement of cost performance sales have risen sharply, more and more users, as a "common disease" of German cars, burning oil seems to be a normalized problem, in the official words: the normal loss value of oil in a certain period of time.
5, BYD Song Plus, seemingly small problems are actually common problems, under the super hybrid blessing, the hot-selling Song Plus will presumably completely solve the problem of user complaints.
"Peek and know the whole leopard", a large number of user complaints most of the problems have exposed the common problems of the model, manufacturers should pay attention to it, the technology to solve the problem of technical solutions, while vigorously improving the service, for the problem promised to consumers do not easily avoid, hurt a person to bring word of mouth loss may be a hundred people, can perfectly solve the problem of each user of course is very difficult, but for the problem of centralized complaints or do not ignore, word of mouth is not based on the handling of these details of the problem? Do you agree?