In the blink of an eye, today has entered April 1, 2022, Teacher Su pinched his finger, a quarter of the year has passed, and he can't help but feel that time is rushing! In addition to sighing, Teacher Su's job can not be lost, just this past March car complaint ranking came out, see which cars have entered the top ten of the complaint ranking? Come and see!
According to the statistics of the car quality network, the top ten complaints in the list are: Geometric EX3 Kung Fu Niu, BMW 5 Series, BMW X3, BYD Song PLUS, GAC Toyota Leiling, Chery Tiggo 8, Tanyue, Corolla, Xuanyi, SAIC Volkswagen Tiguan L.
Image source: Car Quality Network
Top: Geometry EX3 Kung Fu Bull
Reasons for complaints: promises not to be fulfilled, cars not to be mentioned, sales fraud, inconsistent with publicity, in a word, is not to mention the car, false publicity.
In fact, as early as last December, there were many netizens complaining about the delivery of the Geometric EX3 Kung Fu Cow, the reason is that the top 1,000 scheduled customers of the Geometric Car promise as a Kung Fu Cow have not been fulfilled in the promise of picking up the car within a week, and the customers who have placed orders since then have been delayed in waiting for the car, and even the low-end owner has been asked to return the order.
Even if some car owners were fortunate enough to wait for the delivery of the car, but their own geometric EX3 kung fu cattle promised to support the Internet of Vehicles and APP control functions at that time, but after the car was picked up, it magically disappeared, and the original promised vehicle warranty was listed for 4 years and 150,000 kilometers, and the maintenance manual after the car was changed to 3 years and 120,000 kilometers. This operation can basically determine that the geometric car has been falsely advertised and deceived consumers. So it led to being at the top of the list of complaints in March.
Second: BMW 5 Series
Reasons for complaints: sales fraud, inconsistencies with publicity, burning oil, oil leakage, suspected reduction, etc., in one sentence, the engine burned oil, suspected of sales fraud.
In fact, the BMW 5 Series burning oil situation is not the first time, in fact, not only the 5 Series, 2020 and later 3 Series, 7 Series, X3, X5, etc. As long as it is equipped with B48TU 2.0T engine models, there is a problem of burning oil. The answer given by the 4S store to this is to "add more oil" to "solve" the problem of burning oil.
The sales fraud complained by car owners is manifested in the fact that the 2020 BMW 5 Series owners' manual clearly states that the vehicle has OTA upgrades, voice control and other functions. In fact, none of the vehicles produced before July 2020 have OTA upgrades. Therefore, car owners have believed that BMW has deliberately concealed and sold fraudulently.
Third: BMW X3
Complaints: Sales fraud, misappropriations, burned oil, oil spills, engine shake. It is also a sentence, the same problem as the BMW 5 Series.
Fourth place: BYD Song PLUS
Reasons for complaints: incomplete service process, system upgrade problems, body accessories and electrical appliances, audio and video system failure, transmission setback, engine shaking, in a word, system upgrade and audio-visual system failure.
In fact, in February, Song PLUS's complaints remained high, with its sales boom, the number of complaints has also increased, BYD car sales are high, the service is a bit unable to keep up, and the functions of the vehicle also need to be quickly optimized.
Fifth place: Chery Tiggo 8
Reasons for complaints: suspected design defects, body accessories and electrical lights are not lit, throttle failure, leakage of antifreeze, etc.
The main reason for the complaint is that the car has a large blind spot in the headlights and has serious safety hazards. In addition, the Tiggo 8 PLUS transmission has also been complained by some car owners.
There is also a core problem is that the Tiggo 8 transmission can not be shifted, the current official has not given any positive response to this problem, which is actually a very dangerous problem, if you suddenly can not change gears during the drive, the safety of the driver and occupants will be greatly threatened.
Sixth place: FAW-Volkswagen Tanyue
Reasons for complaint: engine exhaust failure, high fuel consumption, insufficient power, engine start-stop system failure, etc.
From the end of 2020, there are user feedback that Tanyue 330 has the problem of increased fuel consumption. The manufacturer has done relevant upgrade services, but there are still some customers who feedback that the problem of high fuel consumption has not been completely solved.
Seventh place, eighth place: Lei Ling and Corolla respectively
Reason for complaint: Probably the transmission setback, engine oil leakage, transmission noise, jitter, etc.
Or Toyota's consistent faults, such problems basically appear in the 2021 185T CVT luxury version of Leiling, and a few of them are reflected in the 2017 185TCVT elite version of the national V redesign. As the sister model of Leiling, Corolla also has such problems, these problems can be said to be their common problems, and there is not much hope for a complete solution.
Ninth place: Nissan Xuanyi
Reasons for complaint: abnormal transmission noise, engine oil leakage, transmission setback, brake system abnormality, etc.
These problems are also Nissan's clichéd problems, although it is not a particularly big problem, but in the long past, the after-sales service only solves the superficial problems, and over time, consumers' patience with the brand will be exhausted.
10th place: SAIC Volkswagen Tiguan L
Causes of complaints: engine exhaust failure, high fuel consumption, insufficient power, engine start-stop system failure.
In fact, in summary, it is similar to the problems encountered by Tanyue, which are all problems caused by the blockage of the particle trap, such as vehicle exhaust failure, sharp increase in fuel consumption, failure of start-stop system, and power decline.
According to the data of the vehicle quality network, the 2020 model, 2021 model and the 2022 Volkswagen Tiguan L have more problems, such as engine exhaust failure, high engine fuel consumption, start-stop system failure, and power decline. Moreover, as of March this year, complaints about these issues continued to rise.
Finally, Teacher Su would like to say that there may be a probability problem for each model to complain, not all models will have problems, but in the face of every customer's complaint, manufacturers should come up with a practical attitude of solving problems for users to deal with the problems encountered, optimize their models from the problems, and provide consumers with a better, safer and more secure car experience.