Auto door network's April 2022 compact model complaint list is freshly released. This month, the complaint index showed an upward trend of Langyi, Jiayue A5, MG 6, Peugeot 408 and Citroen C4L, while the complaint index of the rest of the models showed a downward trend. Among them, the Jiayue A5 complaint index has the largest increase, followed by MG 6, the sales of these two cars in the market are not high, but the complaints are not low. It is worth noting that the complaint index of the two sister models of Leiling and Corolla has dropped by nearly 4 points.
1
Langyi Complaint Index: 196.65
Typical fault: The configuration of the actual car is inconsistent with the official announcement
Auto quality complaint review: April 2022 Langyi complaint index 196.65. The complaint index is still on the rise compared to March. Langyi still dominates the top of the complaint list this month. Judging from the feedback of complaint information, the main reason for the rise in the complaint index of Langyi is that the configuration of the real car is inconsistent with the official announcement. This is also the direct reason for the sharp increase in the complaint index of Langyi. According to the feedback of car owners, the 2021 Langyi 1.5L comfort model advertised on the official website of SAIC Volkswagen is equipped with 869 model central control car machine as standard, and the original car machine supports carlife, carplay, car networking and other functions. In the hand of Langyi, the central control reduction was replaced by the Android central control car machine, and the Android car machine was missing due to the reason of the reduction, resulting in the lack of functions such as carlife, carplay, and car networking.
2
Leiling Complaint Index: 92.7
Typical fault: The gearbox is suddenly frustrated
Auto quality complaint comments: Leiling's complaint index this month was 92.7, down nearly 4 points from the previous month, ranking second in the list. The problem that Leiling has been complained about the most by car owners is still the gearbox. Such problems basically appear in the 2021 185T CVT Deluxe Edition, and a few of them are reflected in the 2017 185TCVT Elite Edition National V redesign.
3
Jiayue A5 Complaint Index: 83.7
Typical fault: unstable engine idle/noisy
Auto quality complaint reviews: Jiayue A5 has a complaint index of 83.7 this month, squeezing into the top three of the complaint index rankings. It is worth noting that jiayue A5 sales are not very high. Many car owners feedback to the car door that the engine will be idle unstable when the vehicle is driving at low speeds, and noise will also occur. It is also this problem that sends Jiayue A5 to the top three positions in the rankings.
4
Corolla Complaint Index: 70.8
Typical fault: The gearbox is suddenly frustrated
Car Quality Complaint Review: Corolla is a frequent visitor to the compact car complaint index rankings, and although the Carola complaint index fell by nearly 4 points this month, it is still in the top five of the list. As a sister model of Leiling, the problem that Corolla has been complained about the most by car owners is still the gearbox setback, which has plagued the owner for a long time and has not yet had an effective solution.
5
MG 6 Complaint Index: 63.9
Typical fault: The configuration of the actual car is inconsistent with the official announcement
Auto quality complaint reviews: MG 6 this month's complaint index of 63.9, a sharp increase of nearly 5 times from the previous month. The MG 6's recent explosion of the car configuration is inconsistent with the official announcement. According to the owner's feedback, mg 6's rearview mirror folding function is not available, and the lack of chips is not notified in advance before the sale of the car. When you have to pick up the car after paying the deposit, you will inform the owner that the vehicle is missing a folding chip.
6
Peugeot 408 Complaint Index: 29.6
Typical fault: Abnormal engine noise
Auto quality complaint reviews: Peugeot 408 complaint index this month 29.6, up nearly 2 points month-on-month. Some car owners complained that the car drove like a tractor, went to the 4S shop to say that this is a normal sound, and did not give a specific solution.
7
Arrizo 5 Complaint Index: 25.9
Typical fault: Rusty body leaks
Auto quality complaint reviews: The complaint index of Arrizo 5 this month was 25.9, down 26.21% compared to the previous month. The main problem with the concentrated complaints of the Arrizo 5 is the rust of the body. The rust part not only involves the external body, but also involves many components such as the dashboard bracket, seat bracket, steering pipe column and so on. It's worth noting that last month The Arrizo 5 was also on the list for the same issue.
8
Citroën C4L Complaint Index: 25.8
Typical fault: Engine oil burning
Car quality complaint reviews: Citroën C4L complaint index of 25.8 this month, up nearly 2 points compared to the previous month. Many car owners have reported that the car has a situation where the engine burns oil. After inquiry, the reason for this phenomenon is that due to the excessive coordination gap between the piston ring and the cylinder wall, improper installation of the piston ring or poor sealing, the oil on the cylinder wall enters the combustion chamber, causing the phenomenon of burning oil. In addition, poor valve seal sealing performance, damage to the crankcase forced ventilation valve (PCV) or crankcase vent blockage make the pressure in the crankcase too large, which will cause the oil to enter the cylinder with the crankcase gas to participate in combustion.
9
Mazda 3 Axela Complaint Index: 24.2
Typical failure: poor service attitude
Auto quality complaint reviews: Mazda3 Onksela complaint index this month was 24.2, down 7.92% month-on-month. Unlike other models, the Mazda 3 Axela was exposed to poor service attitude, and this problem became the biggest problem facing the Mazda 3 Axela this month. According to the feedback of the owner, Mazda 3 Onxella has two attitudes of pre-sales and after-sales.
10
Lead Axela Complaint Index: 23.4
Typical fault: Steering jam
Automotive quality complaint reviews: In April 2022, the number of complaints was 23.4, showing a downward trend from the previous month. As with last month, the most complained about problem at The Link is still the steering jam, which is mainly concentrated on some older models.