Looking back at the typical model complaint cases in 2021, the Volkswagen brand's "particle trap blockage" complaint has the greatest impact, the main model is FAW-Volkswagen's Tanyue, starting from February 2021, it has won the first place in the model complaint volume ranking for 7 consecutive months, directly leading to a sharp decline in Tanyue's annual sales.
When all netizens think that FAW-Volkswagen sees more and more complaints about users, it will eventually take a recall, but unfortunately, the user's voice is gradually decreasing, and the complaint of "particle trap blockage" in Tanyue is not over?
In 2022, the number of complaints in Tanyue has been reduced, and it has been replaced by Tiguan L, mainly complaining about "particle trap blockage". Just this past January, faw-Volkswagen fell off the list of model complaints and was replaced by its brother model SAIC Volkswagen Tiguan L, and the main complaint was also "particle trap blockage".
According to the complaint data statistics of the vehicle quality network, in January, saicus Volkswagen Tiguan L complaint volume of 83 cases, ranking fourth in the model complaint volume ranking, the main problems of complaints are engine exhaust failure and power shortage, as well as fuel consumption increased, as well as transmission off-gear.
Through the above complaint statistical breakdown, it can be clearly seen that whether it is the 2020 Tiguan L, or the 2021 Tiguan L, and the 2022 Tiguan L, all have complaints of "particle trapper blockage", it can be seen that the complaints of Tiguan L are also more typical, otherwise, it will not break out in January.
In fact, although the number of complaints about FAW-Volkswagen Tanyue is less, but the problem is not completely solved, complaint statistics from the car quality network, just this past January, FAW-Volkswagen Tanyue's complaints about "particle trap blockage" still exist, users complain that "fuel consumption has soared by 20 oil, the power has dropped seriously, the engine start-stop function has failed, and the speed of 3000 can be upgraded", and the regeneration done by the after-sales vehicle has not satisfied the user, the user said bluntly: Both waste my oil, but also wear my engine, very hurt the car.
In the face of consumer complaints whether it is Tanyue or Tiguan L's "particle trap blockage", the Volkswagen brand is still trying its best to solve, regeneration is the more effective method of the public, but consumers are not satisfied, think that it is perfunctory users, when can it be completely solved? Still uncertain, it seriously hurt the heart of "volkswagen iron fans".