Recently, the car quality network released the March 2022 China automobile complaint list, in this list, not only Toyota Leiling, Corolla, Nissan X-Trail, Volkswagen Tanyue, Chery Tiggo 8 and other old faces, BMW Brilliance 5 Series, X3 and 3 Series joined hands to rush into the top ten of the monthly complaint list is more attention-catching, the typical complaints of the three models include burning oil, and the engine is the core component of the vehicle. In addition to the engine problem, there are also owners who report that the 5 Series and X3 have problems that do not conform to the publicity, and the root of this problem lies in the chip.
The owner of the BMW Brilliance X3 said, "We 300+ people collectively filed a complaint with BMW China, and the 2020 BMW 5 Series, 630i, 2020-2021 X3 and X4 supporting the car system sold lacked the functions such as remote upgrade and voice control described in the owner's manual, and deliberately concealed defects when selling vehicles (different from the 3 Series, X5, and 7 Series ID7 systems in the same period), violating the Consumer Protection Law."
The same problem also occurred in the domestic 5 series owners, there is a 2020 530Li premium luxury suit owner said, "In March 2020 to buy a car, the Id7 function and the instructions and its propaganda do not match the castration function, and the car machine has repeatedly appeared on the black screen of the machine." There is also a 2020 525Li M sports suit owner said, "The ID7 car machine system equipped with the 2020 model 5 series is inconsistent with its official website and the car manual, there is disguised fraud, and the official manual in the cockpit care and system remote upgrade do not have this option in the actual vehicle."
In addition to the engine problem, the engine problem has also been complained about by many car owners, and the models involved are not only the 2020 models, but also the 2022 new cars. A owner of the 2022 530Li leading M sports suit said, "During the maintenance of the new car, the inspection found that the 8,000 km engine burned oil, the spark plug one or two cylinders were obvious, and the carbon deposition in the cylinder was serious." There is also a 2021 model remodeled 530Li premium M sports suit owner said, "Driving only 19,000 kilometers of quasi-new car, there is a serious oil penetration of the spark plug of the engine 1 and 2 cylinders, there is obvious oil burning coke on the surface, this situation is still every other tank of oil has the addition of the original fuel additive and in the case of the regular Sinopec oil station added No. 95 gasoline, there is also a serious problem of this kind of burning oil and spark plug obvious organic oil penetration."
BMW X3 encountered problems similar to the 5 Series, a 2021 xDrive30i leading M sports suit owner said, "Driving 10,000 kilometers, less than a year, the first maintenance to open the spark plug found that 1 cylinder and 2 cylinder spark plugs were soaked with oil, endoscopic inspection of 1 cylinder and 2 cylinders of carbon deposits are serious, and even there are obvious carbon particles, requiring 4S stores and manufacturers to give a treatment solution." Another owner of the 2021 xDrive25i M sports suit said, "Due to the discovery of multiple acceleration weaknesses in the driving of the vehicle, I went to the 4S store where I bought the car to check the spark plug and found that there was an abnormal oil attachment on the spark plug." The 4S shop is required to conduct engine cylinder detection and find that the engine has burned oil, which is specifically manifested as abnormal oil residue at the engine intake and the top of the piston, and the carbon deposit is serious. ”
The burning oil problem of BMW Brilliance 3 Series is similar to that of the 5 Series and X3, and a 2021 model remodeled 325i M Sports Night Suit owner said, "When buying a car in May 2021, 1 cylinder and 2 cylinders of spark plug infiltration oil, 2 cylinders are particularly serious, and the oil in a maintenance cycle (10,000 kilometers) has been greatly reduced. The manufacturer increased the oil filling volume from 5.25L to 5.75L, so that the owner not only has to bear the cost of 0.5L more oil, but also bears the great risk of part failure caused by the addition of oil in the later stage! ”
Write at the end
As a luxury brand with handling and sportiness as the selling point, BMW Brilliance's three main models have entered the top ten of the monthly complaint list due to engine problems, and it is somewhat surprising that from the perspective of the brand, if domestic BMW is always complained about engine burning oil, it is bound to affect sales in the future. Not long ago, BMW Brilliance launched the domestic X5, which is also equipped with a 2.0T engine of the same series as the 5 series and 3 series, if it has similar problems in the future, it is very likely to damage the reputation and sales at the same time. The engine is the core component of the car, and I hope that BMW Brilliance can pay enough attention to the user's complaints.