Xuchang Fat East came, and the staff received a platinum necklace in the bag returned by the customer! Time is beautiful because of understanding; years are thick because of gratitude; life is warm because of contentment. Fat East come, because

Xuchang Fat East came, and the staff received a platinum necklace in the bag returned by the customer!

Time is beautiful because of understanding; years are thick because of gratitude; life is warm because of contentment. Fat East come, because customers feel happy and happy!

A few days ago, a customer sent a pennant to the Belle counter on the first floor of Xinxiang Xiaochu, which reads "Noble character, collect gold is not ignorant" eight big characters. Everyone wants to know what's going on.

In the morning, Sister Qin told everyone about the incident: the customer bought a bag at the Belle counter, but after a few days, he felt that the bag was not suitable for him, so he came to the counter to return. When the colleagues at belle counter took stock, they found that there was a platinum necklace in this bag! I hurried to find the customer's phone, and the customer quickly came to the store to take the necklace.

The customer was particularly touched, she said: "The quality of our fat staff is really high." I put it in my own hands and forgot, the necklace can not be found and do not know where to lose it, you found the necklace to notify me, thank you so much! ”

Miss Xiaoqin said: "When our Belle employees picked up the necklace, the first consideration was that the person who lost the thing should be very anxious, and contacted the customer at the first time." They do not ask for anything in return, this kind of behavior is commendable, and this spirit is more worthy of our learning. This is a true virtue that deserves to be learned by all of us. Everyone applauded Belle's colleagues.

Xiao Qin said that a few days ago, the service desk also received a letter of commendation, which reads: Today I would like to solemnly thank Xiao Fat two enthusiastic and thoughtful staff. One is Dubao Road, waiting for me after the arrival, let me pick up the bag of ruyi, caused her trouble, thank you very much! The other is Yu Li of the soft shoe family, she greeted her with a smile, did not tire of it, and achieved the "promise of customer satisfaction", and the leader should praise them!

We fat people can always happen so many heart-warming things.

After the meeting, Xiaobian went to the Dubao Road counter and the soft shoe family counter to understand the situation. Rui Ruijie of the Dubao Road counter told me that things are like this---- customers want new bags, so they leave a phone. The first time the new model arrived at the store, Rui Rui sister contacted the customer in time, and the customer came to the store to choose the favorite bag, and the customer was very happy. Sister Ruirui finally smiled and said, "This is what I should do, and I am happier to be able to help customers choose the right products." ”

Sister Yu Li of the soft shoe family told me that when customers visit their shop, they have to try on shoes. Yu Lijie patiently gave customers shoes to try on, explained the product knowledge and maintenance methods of each shoe, and the customer chose the shoes he liked. Yu Lijie also said with a smile: "All our work is to make customers satisfied." Pre-sale, sale, after-sales service we must do a good job, our service is full of affection, to create a warm shopping atmosphere for customers like home. Therefore, our service should exceed customer expectations and bring surprises and pleasure to customers. ”

Solo music is not as good as crowd music. True happiness is not to have a lot of things, but to have something that makes you feel happy and satisfied. What we have to do is to make customers feel at ease, at ease and comfortable; Really consider the problem from the perspective of the customer, guide good consumption habits, and lead a fashionable and quality lifestyle.

Big Brother Yu Donglai often guides us not to rush to achieve quick success, but to start from small things bit by bit. I hope that our employees can continue to pass on this love, let the virtues be carried forward in Fat East, and let more customers feel this warmth and happiness! #Xuchang Headline##Henan# #我要上头条 #