Every year, 3·15 car quality complaints have always been the focus of everyone's attention, and with the transition of cars from fuel vehicles to new energy vehicles, complaints about new energy vehicles have also begun to enter everyone's sights, such as the Tesla brake incident that attracted much attention last year, which is the focus of everyone's attention, and frequent incidents have also caused Tesla a headache.
But the new energy vehicle is not Tesla, many new energy vehicle complaints this few years is also a lot, then this year's 3 · 15 we will take stock of some new energy vehicle companies that make consumers very hot.
WM Car: Keywords spontaneous combustion + lock electricity
When you receive a notice from a dealer that you can test for free, are you happy? Will definitely be glad to go. But after the test, you find that your battery life is not enough, and you find that your battery seems to be locked, will you still be happy? The owner of the carriage was very unhappy.
Many Wei horse-drawn carriage owners received similar free testing calls, after the test they found that the original official label of 400 kilometers of cruising range, in the actual use of more than 200 kilometers nearly 300 kilometers, but after the test only more than 180 kilometers, suspected that WM will lock the battery, currently involving a total of 173 car owners, these owners have sent a lawyer letter to WM, it is said that the owners involved are still rising.
This is reminiscent of WM's spontaneous combustion time last year, and many spontaneous combustion incidents pointed directly to the battery quality problem of WM. Nowadays, the power lock has led to speculation from the outside world that it is precisely because of the quality of the battery that the consumer is locked to ensure that there is no spontaneous combustion.
At present, these reasons have yet to be confirmed, but the fact that WM batteries are very expensive is also understood. Last year, a car owner in Dongguan, WM EX5Z, due to the need to replace the battery after rubbing the chassis, WM gave an offer of 115,000, you can directly buy several Wuling MINI EV, and the price of this car is about 140,000 yuan, it seems that WM's expensive battery is not something that ordinary people can consume.
NIO: Keyword seats are uncomfortable
As a new force in the benchmark BBA, Weilai's ambitions have always been not small, but consumer feedback has been mixed. It is true that Weilai's power exchange is convenient for many consumers to make them feel luxurious service, but Weilai's seat has made many consumers complain uncomfortable, and BBA is completely incomparable.
Consumers generally react to the hard seat, and it will be uncomfortable to sit for a long time. Some people even claim that because of Weilai's seat, they have caused waist lesions, and many car owners have complained that their waist and spine have been damaged to varying degrees, which also gives Weilai a nickname of "Wei you bend your waist".
Comfort is a necessary condition for a high-end model, if the ride is not comfortable, it is obvious that there is a defect in the design, and Weilai is not the only car that has such a complaint, the current relevant complaints have covered all the models of NIO's ES8, ES6 and EC6 that have been listed, as of now there are 43 cases, of which ES6 twenty-eight, ES8 seven, EC6 eight, although some people say that WEILAI has robbed BBA's 170,000 customers in three years. But if you don't pay attention to it, you may let these customers return to the embrace of the BBA.
Extreme Krypton Car: Keyword markup and allocation reduction + multiple fault problems
"How hot it was when Extreme Krypton motors were on the market, how miserable it is now." This is what netizens say about it now. At the beginning of the listing, Extreme Kr can be said to have earned everyone's attention, and indeed Geely's production must be a fine product that seems to have become a rule for domestic cars, but Extreme Krypton this time is indeed very disappointing.
For example, the original price of the Krypton 001 WE version was originally priced at 266,000 yuan, and the result became 284,000 yuan on the booking APP. The price is expensive, and the rear privacy glass, co-pilot ventilation, gradient canopy, and blackening kit, which were originally said to be standard accessories, have become optional. At the same time, this model, which is known as an intelligent configuration for the selling point in 2021, uses the Snapdragon 820AP chip 5 years ago, which makes consumers feel particularly unhappy, and eating ugly has become a very krypton label.
If the markup is nothing (real fans don't care anyway), but the complaints accumulated so far may indicate something. In March this year, The total delivery of Krypton is 12453 vehicles, the results are really remarkable, to know that under the price increase and reduction, willing to buy Krypton are true love fans, so how does Krypton return to true love fans?
In the first two months of this year, the information platform received 72 complaints about extreme krypton, and the number should be increasing. The focus of the complaint is mostly on the car machine, such as the car machine Caton, can not identify obstacles, crashes, etc., will this be related to the Snapdragon 820AP chip it uses? The solution to extreme krypton is to constantly upgrade the OTA, but the problem is still not solved, and new bugs have emerged.
Of course, system problems may be thrown to the software, but such as steering noise, window noise, door is not tight, charging port can not be opened, charging port can be opened but can not charge and so on This is the fault that the software can solve? According to the rumors on the Internet, the extreme Kr customer service complained about the noise of the air conditioner of the owner and also told the owner that the owner would upgrade through the OTA, which is really an omnipotent OTA.
Write at the end:
In fact, we found that the most complaints are still similar to these new forces, and even Tesla has a trunk leak and other incidents, in fact, the new forces have just started to build cars, some problems Most consumers still turn a blind eye, to give them time. However, some of the above problems have really infringed on the rights and interests of consumers, and I hope that manufacturers can pay attention to them.