Since entering February, a number of Extreme Krypton owners have broken the news through social platforms, saying that the Extreme Krypton 001 model they purchased has had many power system failures and seriously affected daily driving to life. When communicating with the official of Extreme Krypton, the other party only asked the owner to restart or check, but the problem was not fundamentally solved. According to incomplete statistics, in just one day, 155 users initiated complaints about the model of Extreme Krypton 001 on relevant platforms.
Large-scale power failure events go by:
Mr. Wang from Beijing said that his Extreme Krypton 001 model has had "three power system failures", he believes that frequent failures have serious safety risks, "on the way to drive, suddenly unable to drive, and unpredictable, it is easy to cause sudden car accidents, it is too unsafe." ”
According to the screenshots of the official communication with Extreme Krypton, Mr. Wang said that the other party's three statements were all to "restart and lock the car to sleep for ten minutes", and the potential safety hazards have not been fundamentally solved. At the same time, in the group of extreme Krypton car owners, there are also a large number of car fans who have reported that they have encountered the same safety hazards, and they still have not received a fundamental solution.
On the official App and complaint platform of Zeekr , some riders have reported that Zeekr 001 has power system problems, specifically: the vehicle suddenly jumps out of the dashboard during cold start and driving, "power limited", "unable to drive", and "ESC abnormal" fault information.
Subsequently, Zeekr responded through the App that the official prepared a new version of the software to solve the power system failure, and the owner can now enter the store to write. In addition, store technical experts can add a set of emergency wiring harnesses to the vehicle fuse box, and say that the wiring harness has no safety risk and does not affect the lifetime warranty. Extreme Krypton said that through the combination of software and hardware, the problem can basically be repaired at one time.
In addition, the problems exposed by the extreme Krypton 001 also include problems such as the difficulty of using the Bluetooth key, the wrong version of the panoramic skyscreen goods, the whistling sound of the brakes, and the green screen of the central control. Some netizens posted on Weibo that after ending the rest mode, Extreme Krypton 001 will directly engage the D gear and trigger the bug of the main driver's seat automatically moving back, which has potential driving safety hazards.
Zeekr Automobile is a high-end pure electric vehicle brand controlled by Geely Automobile, and the first model, Zeekr 001, was launched in April 2021. In 2022, Zeekr delivered a total of 71,500 vehicles, completing its annual target ahead of schedule. At the beginning of 2023, Zeekr set a delivery target of 140,000 units.