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In the Chinese auto market in 2021, many unexpected things have happened, including good and bad. But whether it is the mix of voices of rights protection or the continuous response statements, it is no longer unusual for the word "car" to be frequently pushed on the hot search. However, the annual 315 is still a day when major car companies and brand public relations are sleepless all night, after all, who is on 315 means that their quality is criticized by name in the country, which is bound to have a great impact on the future sales of car companies. Therefore, on the occasion of the arrival of "3·15" in 2022, the editors have sorted out the new car-making forces that have a high probability of boarding this year, giving everyone lightning protection in advance and bringing a better car experience.
Xiaopeng G3
I remember that in July 2019, because of the listing of the 2020 Xiaopeng G3, a large number of 2019 Xiaopeng G3 owners went to the headquarters of Xiaopeng Automobile to defend their rights. Today, more than two years later, Xiaopeng G3 has once again ushered in large-scale complaints because of the problem of the car machine system. Specifically, after bluetooth is connected, the voice of the other party cannot be heard clearly, and there is noise at the same time. The owner went to the after-sales test and found that other Xiaopeng G3 models also had this problem, but the sound of the Xiaopeng P7 Bluetooth call was much clearer. In this regard, the owner believes that the Bluetooth call of the car machine is a basic function, and the new car has this failure, indicating that the quality control of Xiaopeng Automobile is not passed.
Secondly, in addition to the Bluetooth problem, in the Xiaopeng car friend community, there are also many Xiaopeng G3 old car owners complain, why the hardware configuration is the same, why the Xiaopeng G3i OTA upgrade is not compatible with xiaopeng G3, according to one of the owners: G3i and G3's large-screen CPU are 820A, the storage memory is the same, but the G3i factory system is 2.0.0, with easy to use QQ music and other new features. But our G3 owners are still 1.9.4 systems, still using crotch-pulling cool dog music, not supporting the small p of the whole scene, only NEDC mileage calculation, etc., not to mention having an optimized intelligent driver assistance system like G3i.
As we all know, Xiaopeng Automobile is an independent research and development of the car machine system, and the biggest advantage is that it will have a voice in the future iterative update and the control of vehicle functions. In other words, the Xiaopeng G3 can fully enjoy the smarter functional experience on the Xiaopeng G3i car system through OTA upgrades. But why has it been treated differently, Xiaopeng G3 can not be upgraded synchronously, bringing more and better car experience to old car owners?
Ideal ONE
Since the sales of ideal ONE have caught fire last year, various negatives have followed. The earliest can be traced back to the ideal ONE shaft breaking incident, a wave of riot operations, to "upgrade" the matter of "recall", the darkness of Chen Cang angered consumers; after the storm subsided, the direct store sales and defrauded users, concealed the 2021 ideal ONE listing information, to clean up the inventory, provoked the old car owner to scold; on February 24 this year, in the outdoor parking lot, an ideal ONE caught fire and burned, the fire site was mainly the front cabin location, only the next day, a video appeared on the Internet, Ideal ONE hits a cement pier in the middle of the road and ignites spontaneously. To this day, in response to the above-mentioned collision and fire accident, Ideal Auto has not responded in time.
The advantage of Internet car manufacturing is that they dare to innovate and dare to break the shackles of traditional OEMs, but the problem is the lack of car manufacturing experience and imprecise car manufacturing concepts. The first is the lack of car-making experience, the ideal one is produced by the ideal own factory rather than other brands OEM, to a certain extent, the management experience is not as good as the traditional oem staff and the factory run-in cycle is longer, although through the recruitment of relevant personnel of the main engine factory can be solved but the process is relatively slow, coupled with the defects at the beginning of the design, plus the test is not sufficient and other multiple reasons, the ideal one after the listing of spontaneous combustion, shaft breakage and other problems. For spontaneous combustion and smoke, recall and escalation, Li wanted to play Tai Chi; hiding the new car was unknown, accused of defrauding consumers, and ideally cutting leeks. Li Xiang's ideal is not ideal, I don't know what Mr. Li Xiang thinks?
WM EX5
Since December 2021, since WM Motors is suspected to have had 5 consecutive spontaneous combustion incidents of vehicles, some owners of WM Motors suspect that there are serious safety and quality defects in the battery of WM Motors and have filed complaints, but after WM Motors learned of this matter, not only did not recall and replace the safe batteries in time, but instead carried out a "power lock" operation on the vehicle battery by deceiving consumers to go to the store for maintenance, that is, through software to limit the charging capacity and electricity consumption of the battery, resulting in a serious contraction of the vehicle mileage. WM has not responded positively to this, even in January this year, hundreds of Weima owners jointly complained and sent a lawyer's letter, WM Motors still turned a blind eye, and even quietly cleared the "locked electricity" evidence through OTA upgrades, losing the responsibility of a large enterprise.
At the same time, WM rights protection users also publicly called out to Shen Hui, chairman of WM Motors, on social platforms, and said that if WM Motors did not have any response and docking before 10 p.m. on February 15, WM rights users would fully disclose the evidence of WM Motors' infringement of consumers, as well as all the facts of WM Motor's false publicity. However, according to the latest dynamics of the rights protection user, as of the evening of February 15, WM Motors still has not directly docked with users within the final communication period, which means that WM has completely refused to dock with nearly 600 users. In addition, the user also said that it has prepared comprehensive evidence, 315 is not scattered.
NIO ES8
As we all know, the main theme of the development of the global automotive industry in recent years, in addition to electrification, another focus is intelligence, to be more specific, is the rapid development of automatic driving technology. In the first half of 2021, many car companies have been promoting their own models, usually highlighting the "automatic driving technology" equipped with their models to attract consumers to come and see the car.
However, in August last year, after a NIO ES8 owner turned on the automatic driving function (NOP pilot status) on the highway, the traffic accident occurred and eventually died tragically, which caused widespread controversy inside and outside the industry about how to correctly (publicize) the use of autonomous driving technology. To this day, even if Weilai official has not yet announced the final investigation results of this accident, but this kind of frequent "automatic driving" accidents have sounded the alarm bell for the industry, in addition to the major brand leaders to advocate the major media and industry institutions to unify the Chinese terminology standards of automatic driving, it is also recommended that we further standardize the expression of automatic driving technology, so as to give consumers more intuitive and correct information, to avoid the occurrence of such tragic accidents again caused by exaggerated publicity. Therefore, Xiaobian hopes that it will be on the stage of 315, and more is to hope to take this as a warning, telling everyone that most of the models on the market can only reach the level of L2 level assistance, even if there is a car that has reached L3 level technology, we still have to grasp the steering wheel in our own hands and hold our own lifeline.
Zero run T03/C11
Previously, the tepid zero-run car has also entered the public eye, sales have doubled, and entered the second-tier camp of the new car-making forces, but in the growth of sales, the problem has gradually begun to appear, and the growth rate of the problem has even exceeded the sales data, and this year's upcoming 3.15 zero-running car has also become a big hot brand on the list. The biggest problem in front of the zero-running car is "can't lift the car", since the end of November last year, its most popular zero-run T03 has fallen into the embarrassing situation of delivery difficulties, and the delivery problem of another car zero-run C11 also has a "rising" trend, at present, many mainstream quality complaint platforms have relevant complaints about the delivery difficulties of zero-running cars, and the difficulty of consumers picking up cars has also brought out many other problems of zero-running cars.
Among them, since the announcement of the price and the opening of the pre-sale in 2020, the cumulative orders of zero-run C11 have exceeded 18,000 vehicles, it is worth noting that not only less than 5,000 vehicles have been delivered to consumers, but also a large number of zero-run C11 quality problems have emerged, such as sunroof leakage, door and window glass leakage, chassis parts leakage, seat color mixing and a series of problems, only more than 100 car owners, zero-run C11 problems are as high as more than thirty. Although the problem seems to be small, it also reflects the lack of quality management of car companies from the side, which is obviously very unfriendly for a new car.
The most interesting thing is that the zero-run C11 was upgraded in December, and the corresponding sales policy was also updated, its luxury version model was replaced by a water-cooled motor to an oil-cooled motor, and the battery was replaced by a lithium iron phosphate battery, and the Premium version was replaced by a water-cooled motor to an oil-cooled motor, and the after-sales policy canceled the lifetime warranty service and became an 8-year warranty service. Nearly 15,000 would-be "old" owners who have not paid for their cars have not yet touched the new car, and they have become the owners of the old "out of print". Although you can also enjoy lifelong warranty services, when the water-cooled motor is broken, how to repair, how to give protection to accessories, etc. are all major problems.
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