Due to the large number of components, complex structure, wide range of factors, body electrical problems have always been the product quality problems that are most spit out by car owners. In contrast, autonomous models have more body electrical problems than joint venture models. Especially in recent years, autonomous models have been equipped with a large number of intelligent configurations such as large screens, car machines, road condition sensing software and hardware, etc., and the electrical complaints caused by this are even worse than ever. In the past year, which autonomous models have more body electrical problems, and where are the problems? In this issue of the annual autonomous vehicle complaint inventory, we continue to talk to you about the autonomous vehicle transmission complaint index.
Key findings:
From the perspective of the complaint index, the models shortlisted for the TOP10 list of the 2021 autonomous model complaint index are all from first-line independent car companies, and almost all of them are hot-selling cars. The huge amount of ownership inevitably exposes some product problems.
At the same time, it can be seen that the body electrical complaint index of the TOP10 model is much higher than the engine and transmission complaint index. Among them, the body electrical complaint index of Geely Xingrui exceeded 1000, and the complaint of Euler Good Cat pointed out that it exceeded 700. In 2021, many models have encountered centralized complaints, and the body electrical problem is the main flashpoint.
According to the complaint data, many models in the top 10 list of the body electrical complaint index have encountered car failures and other secondary problems caused by chip shortages. At a time when intelligence is becoming the norm, such problems have become the main body electrical problems.
The following is a specific analysis of the TOP10 models.
1
First place: Geely Xingrui Body electrical complaint index 1030.15
Typical fault: stuttering of the car
Complaint comments: As soon as it was listed, the texture of The Star Rui instantly became a star model on the market, and has maintained a hot selling state so far. With the continuous growth of sales, the problems of Xingrui have also begun to appear. At the end of last year, Xingrui was suddenly subjected to centralized complaints from many car owners, and the car machine became a "bullseye". It is reported that Xingrui is equipped with MediaTek chips and equipped with GKUI19 systems, and cannot be upgraded to galaxy OS systems. According to the 4S store, the sales volume of Xingrui has always been more than 10,000 vehicles, and the store has not received complaints from car owners, and the store also said that The system of Xingrui will be upgraded regularly.
2
Euler Good Cat Body Electrical Complaint Index 739.75
Typical fault: The real car chip is inconsistent with the official announcement
Complaint comments: Like Xingrui, euler good cats, which have a good market response, were also subjected to large-scale centralized complaints from car owners at the end of last year. The wrong version of the car machine chip goods has become the target of public criticism. However, Euler reacted more quickly and gave a compensation solution in a timely manner. This year, the problem has decreased significantly.
3
Tiggo 8 Body Electrical Complaint Index 446.6
Typical fault: Headlights illuminate blind spots
Complaint comments: As Chery's sales force, Tiggo 8 has gradually exposed problems while its ownership is growing. In 2021, the blind spot on both sides of the Tiggo 8's headlights was complained about by many car owners. In the face of large-scale complaints, Chery gave a solution for car owners to install fog lights at their own expense. Unexpectedly, it once again attracted the owner's complaints.
4
Geely Boyue Body Electrical Complaint Index 402.05
Typical faults: reduced allocation, locomotive failure
Complaint comments: Geely Boyue, which is at the top of the engine and transmission complaint list, has once again entered the top four of the body electrical complaint list. The higher ownership has become a pusher to some extent. The complaint data shows that the reduction has become the most complained about body electrical problem in Boyue. Among them, the lower skid plate of the fuel tank of the 2020 model has been centrally complained by many car owners. At the same time, the engine failure that has been plaguing car owners has also been complained about by some car owners. Some car owners also expressed dissatisfaction with the white stripe problem on the dashboard of the 2016 model.
5
Arrizo 5 Body Electrical Complaint Index 381.15
Typical faults: rusty body, sunroof switch failure
Complaint comments: Unlike the previous models that have been complained about due to configuration problems, the body electrical problems of Chery Arrizo 5 are somewhat "amateurish". The complaint data shows that the body rust has become the most complained about body electrical problems in Arrizo 5, and the 2016 and 2017 models are the hardest hit areas, when the owners have only bought the car for five years. At the same time, the body leakage and sunroof switch failure of the Arrizo 5 have also been complained by many car owners. For a first-line autonomous car company like Chery, these problems should not appear.
6
Arrizo 5 PLUS Body Electrical Complaint Index 338.8
Typical fault: The dashcam image is blurred
Complaint comments: The Iterative Model of the Arrizo 5 PLUS followed in sixth place. The blur imaging problem of the original driving recorder equipped with the 2021 model model was subject to centralized complaints from the owners. Judging from the feedback from the complaints, the driving recorder of the 2021 model is generally blurred and has no recording function. The problem models are basically produced after January 2021, and the previously produced models do not have this problem, so they are questioned by the owners as a reduction.
7
BYDHan Body Electrical Complaint Index 284.9
Complaint comments: Since its listing, BYD Han has maintained a high-light performance. However, bydy Han, who is a big fan, has also been exposed to some problems. Among them, the problem of stuttering of the car machine system has become the slot point of the owner. From the relevant videos, bydir Han's actual experience of the car machine is still very smooth, but some applications are slightly delayed. It is also reported that BYD Han can replace the chip with higher computing power, thereby improving the reaction speed of the car.
8
Geely Jiaji Body Electrical Complaint Index 268.95
Complaint comments: Compared with many models at the top of the list, the overall body electrical complaint index of Geely Jiaji is not high. However, the issue of reward is more concentrated. The problem of the car stalling and not being able to upgrade has been complained by many car owners. According to the feedback of car owners, the low computing power of Jiaji's car machine chip is the root of the problem.
9
Emgrand GL body electrical complaint index 259.6
Typical faults: the door cannot be opened on rainy days, and the body is rusty
Complaint comments: Like Jiaji, the overall complaint index of Geely Emgrand GL is not high, but the problems are also more concentrated, and some should not appear. Judging from the feedback from the complaints, the problem that the Emgrand GL car door could not be opened on rainy days was centrally complained by the owners. The owner questioned that the problem was caused by a problem with the design of the door lock, and the problem would still occur after replacing the parts. In addition, some car owners expressed dissatisfaction with the body rust problem of emgrand GL. The above problems mostly appear on old models such as 2017 models and 2018 models.
10
Haval H6 Body Electrical Complaint Index 244.2
Typical fault: Battery failure, unable to come online
Complaint comments: Under the huge number of ownership, the Haval H6 ranked last in the top 10 list of the 2021 body electrical complaint index. Judging from the complaint data, battery failure is the most complained problem of Haval H6, which has become a common problem of Haval H6, and many annual models have this problem. In addition, some car owners have also complained about the problem that the car machine cannot be connected to the Internet. The problem has mostly appeared in new cars in the past three years.