I like to buy things on some of the more, including virtual audio and video courses, and I have purchased them many times before. Recently, I bought a set of famous book reading audio courses, although the price is not expensive, less than a dollar, but I did not think about it, or let me return it.
For nearly half a year, since I was addicted to playing headlines every day, I had never seen the online courses I had purchased before. In addition, my mobile phone has a long service life, the mobile phone reaction is too slow, and the software that is not used often has been uninstalled by me, including my Baidu network disk.
But sometimes I saw an interested network on the Internet, but I still couldn't help but want to buy it, and about half a month ago, I couldn't help but buy a set of audio courses for reading classic masterpieces, including detailed interpretations.
Because I usually don't have time to read books, and I want to make my brain richer with more knowledge, I think it is good to have time to listen to some audio book content.
Because there have been several hits in the recent writing, it has further stimulated my motivation to write, so I have lagged behind in extracting audio.
In the past two days, the income has dropped to a few dollars, and I suddenly remembered that my audio course has not yet been received.
So I downloaded the Baidu network disk APP again, opened a certain chat history, entered the sharing according to the prompts, added the specified friends, and entered the key code given.
But then, the other party did not have any reaction, no matter how I refreshed, logged out and re-logged in, all tried, the other party did not have any message reply.
Under normal circumstances, the other party will automatically send me a folder, I will click to see the audio content I purchased, and then I can download and save it according to my own needs, or enter the folder online to view it.
Unfortunately, I did not receive what I purchased, I returned to a certain duoduo, contact customer service, who knows that this customer service is also a robot, repeatedly on those few words, can not solve my fundamental problem.
Reluctantly, I could only apply for a return. Unexpectedly, after I applied for a return, I immediately received a reply from customer service: I firmly believe that I did not follow the correct steps 100%.
I don't have much to say, and what is there to say about robots? Anyway, I have applied for a return, and this purchase experience experience is very poor.
Think about how many video and audio courses I have purchased online before, most of them are directly sent a link, open the Baidu network disk can be extracted, there are also some do not send links, let go into the sharing, first add friends, view the content of the shared folder sent by the other party.
Either way, you can let the buyer see it, like me today, the other party does not send any information, there have been two times before, they are robot replies, automatic delivery, if it has not been received, then apply for a refund.
Although it is a few cents and a few dollars, but in the end it is also a waste of my time to choose the goods, it is difficult to choose the right one, and can not receive, really bad reviews of the business, never go to his home to buy again.
Before the next purchase, be sure to communicate clearly with the merchant through customer service to see which way to ship?
There can be no more like me, all half a month apart, only to remember to pick up the goods, the longer the remaining problems, the more difficult to deal with.
#Online Shopping##Online Lesson# #退货 #
