According to the news from the car quality network, the top 30 model complaint rankings in January 2022 were freshly released, and the ranking complaint volume data is not all complaints, but the number of complaints after the complainant voluntarily applies for withdrawal of the lawsuit because the car company has properly resolved, and the specific ranking models are as follows:
The overall number of complaints on the ranking list is double digits, compared with December 2021, many triple-digit complaints, especially the number of complaints about Euler Good Cat reached 839, which won the championship of the December ranking, and the overall number of complaints in January is not too high, but there are exceptions.
First of all, the top three of the rankings, Volvo XC60 won the championship with 88 complaints, compared with 12 complaints last year, 44 complaints, doubled, mainly suspected of delisting, audio-visual system failure, as a second-tier luxury brand should be mainly luxury, falling to let users complain about suspected reduction of word of mouth, it really should not be.
SAIC Volkswagen Langyi as a joint venture best-selling car, also began to fool consumers, users complained that the model and the publicity does not match, the audio-visual system failure, good word of mouth is not easy to retain, bad word of mouth can be spread overnight throughout the car circle. Langyi won the second place with 77 complaints, which needs to attract the attention of SAIC Volkswagen.
The third geometric car EX3 kung fu cow, geometric car since its birth to the present, there is no sense of existence, geometry A and geometry C is a mess of selling, it is difficult to launch a little sales of EX3 kung fu cow bar, because the production capacity can not keep up, and delay in handing over the car to the user, so there is a "can not mention the car, disguised charges" strange complaints.
In addition, we look at the typical model complaints, first of all, Euler good cat, last December with 839 complaints to win the complaint ranking champion, although the complaints of Euler good cat in January decreased, but the problem of complaints is still there, still "inconsistent with the publicity, audio and video system failure", Euler automobile for the "chip door" incident, although made 10,000 yuan in cash compensation, but there are still users do not recognize the compensation plan.
Volkswagen brand "particle trap blockage" complaints continue, not only FAW-Volkswagen's Tanyue, but also SAIC Volkswagen's Tiguan L, the two cars can be described as difficult brothers, last year or Tanyue sang a monologue, car quality network data, 2021 February-August for 7 consecutive months Tanyue won the champion of the complaint ranking, this year changed to Tiguan L more serious.
Looking at the complaint records of the car quality network users, it was found that whether it is the 2020 Tiguan L, or the 2021 Tiguan L, and the 2022 Tiguan L, all of them have complaints of "particle trapper blockage", in the face of such more and more complaints, the two joint ventures of the Volkswagen brand have not been able to completely solve the complaint problem through technology, which is a bit regrettable.
Let's take a look at the first model on the list, Extreme Kr 001 ranked fifth with 57 complaints, the main problem is the sales commitment is not fulfilled and the on-board interconnection failure; zero run T03 is a production capacity problem, users can not mention car complaints, do not solve the problem, zero run car as a new force in car manufacturing, in the face of such a problem, a little embarrassed and helpless, need to adjust as soon as possible, do not let users wait too long, fall bad reputation.
With the increase in sales of Changan UNI-T, complaints have also come to the door, and the main complaints are the failure of the audio-visual system and the setback of the gearbox. Great Wall Motors' Haval first love is also the first time to enter the list, the main complaints are system upgrade problems and audio and video system failures, in the era of intelligence, the car machine system is particularly important, which needs to attract the attention of Great Wall Motors.
The above is only the inventory of some model complaints, other models of complaints you can take a detailed look at the leaderboard, if you have any questions, please leave a message in the comment area to interact, and share the car life together.