In Hangzhou, Zhejiang Province, Ms. Wang spent more than 40,000 yuan before the Spring Festival to buy three down jackets, one of which was for her daughter. But when she took out her clothes for her daughter to wear for the New Year, she noticed something was wrong. A large hole was found in the chest of the down jacket and could not be worn at all. This made Ms. Wang very angry. She thought the clerk had done something to change her clothes. So, is this really the case?
As the saying goes, "Wear new clothes in the new year". Before the Spring Festival, Ms. Wang came to the "Mengke" counter in Vientiane City, Hangzhou, and bought three down jackets, a total of more than 43,000 yuan. Many people were surprised. What brand of clothes will be so expensive? This brand is strange to a lot of people. This is a luxury down jacket brand in France. We all know that the price of luxury goods is generally not too cheap.
After buying the clothes, Ms. Wang went home and planned to wear them on the first day of the Lunar New Year. However, on the first day of the Lunar New Year, she took out her clothes. There was nothing wrong with her dress, but there was something wrong with the one that was given to her daughter. At the moment of opening the bag of clothes, a few strands of fine hairs flew out from the inside. When she looked closely, she noticed that there was an "L" shaped hole in the chest of the dress. The hole was neatly broken, as if it had been cut by a sharp weapon.
The unit price of this down jacket is more than 16,000 yuan. Supposedly, her daughter couldn't find such a big hole when she tried it on. In addition, as a luxury brand, it deliberately sells rotten clothes to customers. Isn't this a signboard of "moving stones and dropping them on your own feet"?
But Ms. Wang said she had checked when she tried on the clothes and there was no problem. When the clerk packed, she didn't think there was any need to check on such a big brand, so she paid for it and left. She stressed that she had not opened the three down jackets she had brought home. The outer bag was intact, but there was a hole in the clothes inside, which made her suspect that they had been repackaged.
Ms. Wang expressed the hope that the store could be replaced with a new one, but was rejected. Subsequently, Ms. Wang asked to see the monitoring to prove that the clerk did not change the packaging, but the store said that their packaging was carried out under surveillance, but the monitoring could only be seen after the company's working hours were authorized, which required a day of waiting. As for Ms. Wang's appeal, we should wait until we see the surveillance before making a decision.
Ms. Wang agreed to wait a day. The next day, the reporter received a call from Ms. Wang. She said things were settled. The counter made her change into new clothes. The reporter asked whether to check the monitoring found? But Ms. Wang said she did not view the surveillance footage at all. The other party didn't say anything and directly asked her to change her clothes. Is there really cattiness in the store?
Although Ms. Wang changed her clothes, she still wanted to know how the hole came about. Accompanied by reporters, she found the store again. A clerk said she didn't know what the hole was. She has applied to the company for authorization to check the surveillance, but has not yet given it to her. For the matter of changing clothes and returning them without checking the monitoring, she said that because Ms. Wang is an old customer, the company's leaders specially approved Ms. Wang's replacement decision.
Were the clothes supposed to be torn, or did Ms. Wang break them after she took them back? In fact, this matter is easy to solve. Directly view the monitoring, at a glance, but the store is slow to give the view of the monitoring. First of all, the store said to wait for a day, but after waiting for a day, it was directly replaced by a new one, and there was no monitoring. The reasons for this are bizarre.
At the same time, it also reminds most consumers that they must check clearly when purchasing goods, otherwise they will find that the goods are not good after taking them. If you encounter a business that is not good at talking, it is really difficult to argue. #Today's Headlines # #在头条看世界 #
