Recently, the 2021 mid-size car complaint index of the car door has been newly released. The total complaint index of medium-sized vehicles in 2021 was 6551.9, down 14.59% year-on-year. The complaint index of hot mid-size cars such as Maiteng, Accord and Audi A4L has dropped significantly. The Camry rose 108.04% year-on-year, becoming the model with the highest complaint index increase among mid-size cars.
1
Magotan Complaint Index 1192.15
Typical fault: Transmission electromechanical unit failure
Automobile quality complaint comments: Due to the huge ownership relationship, Maiteng's complaint index for the whole year of 2021 reached 1192.15, but it fell sharply by nearly 40% year-on-year. Transmission electromechanical unit failures remain a major problem for Magotan. Judging from the feedback from the complaints, the problem models are mainly concentrated in the old models before 2017. There are few problems with models after the 2019 model. Combined with the market ownership, the quality of Magotan is still worthy of consumers' reassurance.
2
Accord Complaint Index 913.9
Typical faults: suspension tire partial grinding, engine oil leakage
Car quality complaint comments: Another mid-size car sales hegemon, Accord,913.9 complaint index in 2021, also down 9.78% year-on-year. The complaints of the Accord are more extensive, and there are few centralized complaints. In addition to the problem of suspension eating tire partial grinding that was more complained about, the complaint accounted for 17.56%. Engine oil leakage has also been criticized by many car owners, and the problem is mainly concentrated on the 2018 model.
3
Audi A4L complaint index 880.5
Typical faults: transmission ups and downs, engine leakage of antifreeze
Automotive quality complaint reviews: Audi A4L's complaint index in 2021 was 880.5, down 23.5% year-on-year, ranking third in the list. The first problem that caused dissatisfaction among car owners was the presence of abnormal noise in the gearbox, which accounted for 19.29%. In addition, the Audi A4L engine leakage antifreeze problem has also been complained about, and the problem vehicles are concentrated in the 2016 and 2017 models.
4
BMW 3 Series Complaint Index 761.05
Typical faults: abnormal wear of the braking system, engine oil burning
Automotive quality complaint reviews: The BMW 3 Series complaint index in 2021 was 761.05, a sharp increase of 53.31% year-on-year. As a luxury model, the BMW 3 Series has seen a significant increase in the complaint index this year, which is due to the fact that the BMW 3 Series has suffered multiple centralized complaints in 2021. Judging from the feedback from the complaints, the brake system was subjected to the most complaints of abnormal wear, engine burning oil and engine leakage antifreeze. Among them, the proportion of abnormal wear complaints about the brake system reached 20.07%. Most of this problem exists in the 2020 model.
5
Camry Complaint Index 663.65
Typical faults: instrument panel cracking, half shaft oil infiltration, engine burning oil
Car quality complaint reviews: In 2021, camry's annual complaint index reached 663.65, more than doubled year-on-year, and is the largest year-on-year increase in the complaint index. Camry's all complaint index rose more severely, based on three major problems. The first is the cracking of the dashboard, which accounts for 19.4% of complaints, but most of the problems exist in older vehicles. The second is the problem of oil leakage in the half shaft, mainly concentrated in the 2016 model vehicles. Finally, there is the problem of engine burning oil, which accounts for 10.87%.
6
Passat Complaint Index 475.55
Automotive quality complaint reviews: Passat's complaint index in 2021 reached 475.55, down 63.19% year-on-year. Like Magotan, the failure of the transmission electromechanical unit has also been complained about by many car owners, but this complaint only exists in some older vehicles.
7
INSPIRE Complaint Index 456.90
Typical faults: suspension tire partial grinding, transmission electromechanical unit failure
Automotive Quality Complaint Reviews: INSPIRE's 2021 complaint index was 456.9, up 29.25% year-on-year. As a sister model of accord, INSPIRE suspension tire grinding is also more typical, mainly existing in the 2019 model. In addition, the failure of INSPIRE's transmission electromechanical unit has also been complained about by a small number of car owners.
8
Regal Complaint Index 435.00
Typical fault: Engine does not start / power disappears
Auto quality complaint reviews: Regal's complaint index in 2021 was 435, up 4.47% year-on-year. The engine problem is the most criticized problem of Regal, and the engine cannot start, the power disappears, and the engine shake is a typical problem. Data feedback shows that this problem mostly exists in the 2019 model. It is understood that the specific reason for this problem is the serious loss of power in the battery, and there is a leakage of electricity in the vehicle.
9
Mercedes C-Class Complaint Index 400.60
Typical faults: Engine failure lights up, engine shaking
Auto quality complaint reviews: Mercedes-Benz C 2021 annual complaint index reached 400.6, down 9.13% year-on-year. The most typical problem of the Mercedes-Benz C-Class is the engine failure light, which occurs in the 2020 C260 Sport Edition and the 2021 C260L Sport Star Edition. In addition, the engine shake of the Mercedes-Benz C-class has also been complained about by many car owners. After investigation, the cause of the problem is a problem with the piston material of the original factory.
10
Asia Dragon Complaint Index 372.60
Typical faults: increased engine oil, abnormal noise in the car
Auto quality complaint reviews: Asia Dragon's 2021 complaint index was 372.6, up 37.74% year-on-year. Among them, the problem of increasing engine oil has been complained by many car owners, and the problem mainly exists in the 2019 model. Secondly, the problem of abnormal noise in the Asian dragon car is also more serious.