During the fight against the epidemic at home
In order to ensure the supply of maternal and infant products for baby-rearing families
There are many mother and baby businesses in Shanghai
Online operations have been resumed
Strive to meet the needs of citizens
Today, the reporter came
The Kid King Store in Shanghai Zhongyuan City Square
Semi-open mode is activated here
Citizens through the online platform
you can place an order for mother and baby products
【Yangpu refueling】Baby milk powder, diapers are out of stock? Children's Wang Tong Paradise (Zhongyuan City Plaza store) adopts a semi-open business model, and parents can place orders online through "flash purchase", "community group purchase" and "hungry".
The courier brother directly enters the store to select goods
At three o'clock in the afternoon, on the second floor of Shanghai Zhongyuan City Square, the door of the child king opened half a gate, and almost every minute a new takeaway brother walked into the store to inquire about the order. At present, there is a large gap in maternal and infant products in the market, and Bao Dad and Bao Mom can't go out at home, so they place orders through online platforms such as Hungry Mo and Meituan.
At the moment of the epidemic, there are only two store staff. If the public directly places an order through the platform, it is necessary for the clerk to find the goods, write off, play orders, and pack, which takes a long time, after discovering this situation, many people change to running errands orders, so that the brother directly takes the order to the store and chooses the goods by himself. The reporter noticed that many brothers on the scene were patient while selecting goods while communicating with customers by video.
Master Li and Ms. Yu maintained a phone call for ten minutes and carefully inquired about each other's needs. "The shop has few hands, of course, we can understand, just do their own protection work into the store, help customers pick up first." Master Li said, "And this precision is also higher." ”
The staff introduced: "Because we have some goods inventory downstairs, suddenly can not take upstairs, these two days and busy, we are not sure about the inventory at once, so let the brother go directly in, what to take, and then to our front desk to pay." This is the fastest and most convenient. ”
"I'm also a father, and I can understand everyone's eagerness."
The landline in the store and the mobile phone of the store manager Berui have become customer service hotlines in the past two days. Milk powder at home is out of stock, the inventory of diapers is clear, is it useful to place an order online? When will it be delivered? In the face of all kinds of questions from bao dad and mother, Berui will answer them carefully for each other. He will also give priority to families that have run out of food and no diapers at all, as well as families with special milk powder due to special physical needs.
"I'm also a dad to a 5-year-old, and I understand the anxiety in their hearts. So even in the middle of the night, I have to get up, give him the goods, and let him come and get them. ”
Community moms can also be purchased in groups
Berui said that in the recent period, the inventory of just-needed goods such as milk powder and diapers in the store will continue to be replenished. "Before the first stage of milk powder was very tight, every day there were customers in the telephone consultation, and now we have solved this problem. Tomorrow, we will increase the milk powder inventory of Meisu Jia'er to further solve the customer's problems. ”
The store suggested that in addition to placing orders directly on the online platform and running errands, the store can also purchase with other families in the community and directly contact the store for bulk delivery.
Child King (Zhongyuan City Plaza Store)
Landline number
55237638
Source: Yangpu, Shanghai