British Prime Minister Winston Churchill once said: "How many people a person can face to speak to, his life achievements are great." "If you are not strong enough to speak calmly to hundreds of people, you can first make some simple attempts, such as starting with speaking in front of several people, and then practicing continuously, step by step to cultivate your ability to speak, while learning to sum up experience and make yourself continuously improved."
The first time she attended her son's parent-teacher conference, the mother of a child was told by the kindergarten teacher that her child had ADHD. Since the child could not sit still in his seat for even three minutes, the teacher advised the child's mother to take the child to the hospital to see.
On the way home from school, the son curiously asked his mother what the teacher had said to his mother at the parent-teacher meeting. The mother felt sad in her heart and thought: There are only 30 children in the class, but her son has the worst performance, and even the teacher has no hope for his son. However, the mother smiled and said to the child: "Good boy, today the teacher praised you in front of the parents of the class, saying that the baby could only sit in the seat for one minute, but now he can sit for three minutes, and the progress is great." ”
That night, for the first time in history, my son did not let his mother feed him, and ate it by himself.
Soon, my son went to elementary school, but his academic performance was very bad. There was a final exam, the class of 50 people, the son took the 49th place. The mother was called to the school by the homeroom teacher to talk: "I suspect that your son has intellectual problems, for the sake of the child, you should take him to the hospital for examination." Mother was disheartened to hear this. After returning home, she looked at her sad and lost son, but deliberately raised her spirits and said to the child: "Good son, the teacher said that you will be able to do well in the next exam, as long as you are more careful than usual, there is no problem in surpassing your table." Hearing this, my son was suddenly happy. The next day at school, I also got up much earlier than usual.
A few years later, my son graduated from high school. When the son handed over a sealed admission letter from Tsinghua University to his mother, the mother shed tears of excitement. The son cried silently and said to his mother: "Mom, I know that I am not a smart child, from childhood to adulthood, no one can look up to me, only you, Mother, only you will appreciate me." ”
Self-confidence is cultivated from an early age, and the mother in the story has always encouraged her child, so his child did not completely lose self-confidence even when he was abandoned by the teacher, but worked hard silently and eventually became an excellent student. We are the same, when the inferiority is lost, we may as well cultivate our self-confidence in small things, as long as you make an effort, the creek can become a river.
Telemarketers are very fond of using opening statements like this: "Hello, I'm so-and-so of company, disturb you for a few minutes." There is nothing wrong with this sentence in terms of linguistic analysis, and it is very polite and reasonable, but it is very problematic from the analysis of the party who answered the phone. Because the opening statement of this kind of marketing rhetoric will make the person who answers the phone wary, and some people will even feel very disgusted.
"Annoying salesman again?" Will they be liars? "Customers will feel uneasy, why should they answer your call? Must there be some intention of a stranger suddenly calling me?
A good opening statement is often half the success, as a salesman, you must not let the customer have a vigilant psychology, if the other party has doubts, then the probability of successful cooperation will be halved, so you must pay attention to your first sentence.
A good salesman usually asks a customer after saying his company, name, and position: "Isn't it convenient for you to answer the phone now?" ”
After the customer receives a call from the salesman, few people will answer that there is no time, they are more likely to ask the other party why they are calling, which implies that they want to hear what the other party says. At this time, if you want to communicate with customers further, the salesman should take a humorous way to answer the question, such as: "I am a salesperson, you will not hang up on me without giving face, right?" "Based on the experience, about 1 in 10 people hang up the phone. So, grab the customer's attention in the first 10 seconds of the call and find ways to get him interested in you so you can firmly grasp the ropes of success.
When we understand things, we always acquire knowledge in various ways, and the same is true for self-confidence. The salesmen in the story have accumulated experience little by little to get to this point. The same is true in real life, only by constantly accumulating their own experience can you not panic at any time, calmly and calmly face everything. Whether it is in learning or speaking, you should learn to sum up experience, not afraid of failure, the courage to explore, only in this way can you make yourself at any time to be able to communicate with people confidently.