Tiggo welcomes spring, and Golden Tiger sends blessings. Spring Festival for Chinese, it carries the happiness of the yearning for a better life, when most people and their families gather together for the festival, there is such a group of people, they face the crowd of resolute retrograde, in the face of repeated epidemics, not chaotic, stick to the post, fully protect the travel safety of all passengers, they are full of temperature Hainan Airlines flight attendants.
The journey is long and warm. Although the epidemic situation is severe, hainan airlines who have affection in the world and stick to the front line still have a original intention of guarding passengers while strictly implementing various epidemic prevention policies, adhering to the concept of sincere service, passing on the warmth of the world, and bringing passengers a comfortable journey of care and thoughtfulness.
Epidemic prevention and safety
In this continuous "war on the 'epidemic'", HNA flight attendants built a safety barrier for epidemic prevention during the Spring Festival, and in order to fight this normalized aviation epidemic prevention and control war, they always tightened the safety string and worked hard to complete their safety duties and missions.
After the flight of each aircraft, the cleaning staff will carry out 100% coverage of the cabin, focusing on strengthening the disinfection of high-frequency contact parts such as passenger seats, cabin luggage racks, cabin carpets, seat armrests, small tables, etc.; during the voyage, for low-risk flights, the toilets are disinfected every hour or 10 people, all of which are only to block out uncertainties and create a safe environment for each passenger to travel.
At the same time, the form of the global epidemic is still severe, in order to safely escort overseas tourists, overseas Chinese and ethnic Chinese back to the embrace of the motherland, during the Spring Festival, HNA people who have not yet returned home for reunion are obliged to wear heavy protective clothing and rush to the front line, join the transport team of passenger charter flights, they "epidemic" go straight forward, fully armed, sincere, dedicated, conscientious to complete every support task, safe and safe to take every overseas passenger home.
"The small is big, and the small are written." In the normalization of epidemic prevention and control, HNA people work the small word, do a good job in various small things, seriously handle all small details, strictly implement the measures and requirements of the Hainan Airlines Epidemic Prevention and Control Guidelines during the Epidemic Prevention and Control Period, strictly control the epidemic prevention and safety, eliminate potential safety hazards, safely deliver every passenger to the destination, guard the lights of thousands of homes, and protect the reunion of thousands of families.
True service
During the Spring Festival, when thousands of families are reunited, HNA people silently stick to their posts, bring smiles and warmth to everyone they don't know, pass on warmth and blessings to passengers from all over the world and thousands of families, escort every passenger home with practical actions, and serve every passenger on the way home with responsibility and responsibility.
The service concept begins from the heart, and the sincere service is practiced in practice. Carefully adhere to the "passenger-centric" service concept, think of what passengers think, anxious passengers are anxious, solve problems for passengers, incarnate as a messenger of love, so that everyone who is running on the journey can experience the warmth of "home": see the elderly take the initiative to board the plane to support, take care of luggage; see infant and young passengers take care of and help throughout the process; see passengers unwell and take good care of... Too many warm scenes were staged on the flights of the Spring Festival...
A scene of warm and moving, all let love convey warmth, let the true feelings into the heart, so that passengers feel HNA more worry-free, more assured, better service.
A plane that rises and falls properly, stringing thousands of passengers across the mountains and seas home. Nostalgia returns to the place where it came from, and the wanderer is not far away. HNA people love their posts and dedicate themselves silently, be brave pioneers and set a good example in the frontline of the Spring Festival, stick to their posts year after year, and provide safe, smooth and convenient travel services for passengers with the spirit of sincere service.
