The Xiaopeng P7, which debuted with an electric vehicle range of 706km, once won the title of the highest electric vehicle in China, but the first batch of P7 owners now questioned Xiaopeng Automobile's "locking power and reducing battery life".
According to the "surging news" report, recently, Xiaopeng Automobile was complained by many car owners that its car had dropped significantly after an OTA (car remote upgrade) at the end of last year, and it was suspected that Xiaopeng Automobile had "locked the power" on the vehicle through OTA, and these owners were the first users of Xiaopeng P7.
Mr. Le, the owner of the Sichuan car, told the media that he clearly felt the decline in battery life after the vehicle OTA at the end of last year. His vehicle is the Xiaopeng P7 568 4WD performance version, equipped with an 80.9-degree battery, a range of 568 km under NEDC (close to laboratory test standards) and 480 km under WLTP (closer to actual road conditions).
The battery is completely discharged, can only charge 66.36 kWh, originally 80.9 kWh 90% should be able to charge nearly 73 kWh. From the perspective of cruising range, the apparent mileage of Mr. Le's vehicle originally 480 kilometers has also dropped to 430 kilometers, less than 90% of the original.
There are also owners who buy the Xiaopeng P7 670 endurance version, which also uses an 80.9-degree capacity battery, and has also encountered a significant decrease in mileage. The vehicle's previous WLTP range was 576 km, and now it is 513 km, a 11% reduction in cruising range.
Mr. Le believes that this is not the aging and decay of the vehicle's battery capacity, and the decline in battery capacity is a problem that suddenly appears after the OTA upgrade.
The official customer service of Xiaopeng Automobile responded that there is currently no charging lock, "Knowing your situation, we have verified that in addition to the charging limit, there is no relevant operation setting that limits the charging power." ”
In addition, according to previous media reports, there are 4S technicians who replied that this should be the electricity locked in the background, "In the Ningde era, it locked the power because the battery had the risk of spontaneous combustion, either to replace the battery, or other ways to solve it." ”
At present, the owners of Xiaopeng P7 continue to complain about rights protection and maintain follow-up attention.
