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The complainant said: [Complaint # Tmall car maintenance construction error caused by wheel damage #, demand compensation for genuine wheels through official channels or an amount of 2,700 yuan]
I bought a Tesla Model3 sedan in November 2023, and replaced a Michelin tire on December 27, 2023 at Tmall Yangche (Jialingjiang Road Primary School Store) due to tire nails. The merchant even made an unreasonable demand, asking me to give the damaged wheel of the original car to the merchant before replacing it for me, which is a big joke in the world! My original wheel hub belongs to my personal property, and there is no reason to give it to him. Then I asked the merchant to buy the wheel hub from the official and regular channels, and the boss disappeared directly, did not answer the phone, did not reply to the text message and WeChat, and refused to settle privately. Please come forward to mediate, ask the merchant to pay the wheel hub from the official channel, or compensate the wheel hub amount of 2,700 yuan according to the price, and return justice to the consumer.
