Reporting on automotive information from the perspective of people's livelihood / Watching cars left and right Haikou report on March 9——
The top three regulars in the car sales list, the Toyota brand halo shrouded, Corolla has been recognized by the market for too long, how about giving it a title of "street car"?
However, things always have two sides, there are good and bad, there are good and bad, many of us only remember The Corolla's "good", but rarely know its "inferior", for example, the gearbox is frustrated, abnormal, so that the Carola, known as the "god car", suddenly became the pain in the hearts of the owners who jumped up to complain.
The reason why it hurts, if you are the owner of the car, encounter the problem mentioned above, the manufacturer / 4S shop does not solve what to do? Who doesn't feel bad about paying for it in vain? The key is that the problem is not solved, affecting driving and affecting mood. In my opinion, Toyota manufacturers should still listen to these reflections of the owners, after all, there are people with good kung fu, or to talk about some martial arts, do business, do products, talk about "martial arts" is still very important.
According to the report of the car quality network, in January this year, the website received 43 complaints about Corolla's "gearbox setback and abnormal noise", and the reason why these car owners complained was most likely to reflect the problem, but no one was responsible for it.
In fact, the problem of Corolla's abnormal sound is not only mentioned now, but also discussed on the Internet a few years ago that the question of "is The Corolla abnormal sound a common disease". In addition to the abnormal sound of the transmission, at that time, Corolla also had a different sound of the door, the abnormal sound of the center console, and the abnormal sound of the brake.
Now it seems that the problem of the Corolla transmission's ups and downs and abnormal noises seems to be erupting in a concentrated manner.
According to China Net Auto report, the owner Of the car Mr. Pan bought the 2021 FAW Toyota Corolla 1.2T S-CVT Elite Edition model, according to him, the CVT gearbox at low speed when there was a very serious setback, the new car bought in June last year, there was no problem when it was normally opened, the low speed was very bad, or when it was slowed down and then accelerated, the setback was also very serious, and the 4s store actually said that it was a common disease, and it was proposed that if there was a problem, it might also need to replace the gearbox.
Interestingly, 4S stores are replied to be "common disease", manufacturers should pay more attention to it, because the problem with "common disease", which is a design defect, is to take a unified recall action, this upcoming CCTV 315 evening, will not expose this problem worthy of attention.
In addition to the gearbox setback and abnormal noise, FAW Toyota has taken at least three recalls of the Corolla due to other problems from June last year to January this year, one in June last year, because some components of the vehicle's high-pressure fuel pump were not fully pressed, and there was a possibility of fuel seepage, FAW Toyota recalled 191,900 Corolla models. In July last year, 116,500 Coronal Twin Engine models were recalled due to imperfect brake control computer programs of the adaptive cruise system on board, which could cause rear-end collisions in extreme cases. In January this year, 160,000 FAW Toyota Corollas were recalled due to engine ignition coil manufacturing problems. From these three recalls, it is not difficult to see that the number of each recall is more than 100,000, which shows that there are still serious problems in Corolla's quality control.
Left and right car viewing short comment——
FAW Toyota is not good at staring at sales, but good quality is really good. On the one hand, FAW Toyota should make efforts in quality control and close the good products from the source; on the other hand, it is also necessary to stand in the customer's point of view, when the products purchased by the customer encounter quality problems, they are not uncomfortable, is it heartache, at this time, both to do a good job of customer service care, but also to work hard to solve the problem well, maybe the problem has been solved The customer is happy, it is possible to send you a pennant...