MG 5 can be said to be a car that brings SAIC MG back to life, because before, most of MG's models except FOR MG 6 were tending to be eliminated by the market. However, when MG 5 was listed in the second half of 2020, it quickly rose in the market, and sales volume also rose step by step. It even reached 13,000 units in December last year, which is enough to show that consumers have a very high degree of recognition of this car.
The reason for the success of the MG 5 is that its own product strength is good enough to impress buyers who are willing to pay for it. In the price range where it is located, few products can surpass its appearance and sportiness, sweeping the appearance of competitors of the same level, which is quite in line with the current consumer market dominated by young people, and naturally allows it to gain market recognition. In addition, the price of MG 5 is not expensive, and the mainstream configuration is only more than 80,000 pieces, which most people can afford, which is also a subsidiary reason for its rapid rise.
However, it is such a product that is recognized by the market, and there are endless problems about its quality. This includes abnormal noises, rusty steering tubes, and new cars that are downsized without notifying consumers.
But more serious is the safety failure of the driving system. Some car owners said that they have encountered stall problems in the process of driving, some are faulty before the first insurance, some are driven tens of thousands of kilometers to appear, there are many situations, in short, it is a variety of occasional problems, and the stall has not been regular, completely arbitrary, so it also makes many consumers worry every time they drive. And this kind of stall problem is very troublesome to solve, after all, it is not a large-scale outbreak, the number is relatively small, and consumer rights protection is also more troublesome.
Not only MG 5, the failure rate of the entire MG brand is not low, including MG ZS, MG 6, Ruiteng and other models.
From the perspective of the cause of the failure, it can be said that it is various, there are battery losses, gearbox hanging gears, sudden setbacks, etc., it is almost like an encyclopedia.
Some consumers who bought MG 6 said that after buying a car, they found that the gearbox was frustrated, and the 4S store repeatedly induced customers to return to the factory to update the driving computer, and the result was that the more the transmission was updated, the stronger the frustration, and the acceleration performance also became worse. The owner's request for a factory restore procedure was also rejected, and many times the feedback was fruitless. In addition, the body is rusty, the chassis is rusty, and the chassis suspension is also rusty, which is not at all like a product made by a large automobile company.
In addition to quality problems, MG 5 also involves that the actual car configuration is inconsistent with the manufacturer's publicity, and is suspected of false publicity. Many netizens said that they clearly support remote start and remote air conditioning on the configuration list, but they did not have this function after actually picking up the car, and after reflecting to the 4S shop, they said that the test drive was a special car at that time, and the manufacturer and the 4S shop kicked each other's balls, and they were always unwilling to solve the problem.
For car owners, MG was chosen because of its trust in quality and after-sales service, after all, the SAIC Group behind it is a large domestic automobile company. However, judging from the situation reflected by some car owners now, MG does not seem to have achieved a satisfactory level, and it can even be said to be disappointing.
Sales volume determines the company's revenue, but word of mouth determines the company's future height, and the increase in sales volume is also accompanied by an increase in the number of complaints, which is not friendly to MG's future development. Nowadays, we can only hope that MG should also improve its quality control while expanding rapidly to get more recognition from consumers.