A few days ago, Xiaopeng Automobile was collectively complained by the "prospective owner" on the black cat platform for not delivering the P5 model according to the prescribed date. In recent months, owners of the 460 version of the Xiaopeng P5 model across the country have been treated with delayed delivery without compensation.
On the black cat complaint platform, the "prospective owner" said that it was decided in October, the sales commitment was delivered at the end of December, and the later inquiry showed that the car was completed on January 31, and the car was not mentioned until February 16, and no solution was given, without mentioning compensation and compensation. Some users said that the 550 version and the 600 version of the electric vehicle that were booked at a higher price at the same time or later have been delivered, but the P5 460 model they have booked has not yet been delivered, which is the difference.
At the same time, under the latest Weibo of He Xiaopeng, chairman of Xiaopeng Automobile, many users left messages asking about the delivery of Xiaopeng P5 460, indicating that the next booking was not delivered for 4 months. In this regard, He Xiaopeng and Xiaopeng Automobile did not respond.
It is understood that the relevant person in charge of Xiaopeng Automobile said: "Users who have postponed delivery can choose to unsubscribe, reassign or continue to wait, and there is currently no compensation plan." In December 2021, Xiaopeng Motors also made an explanation, saying that the main reason for the delay in delivery was the impact of the epidemic and the tight supply of lithium iron phosphate batteries.
Xiaopeng Automobile's official WeChat public account shows that
In January 2022, Xiaopeng Automobile delivered 12,922 units, an increase of 115% year-on-year, and delivered more than 10,000 units for five consecutive months. In the delivery of single models, 6,707 units of the Xiaopeng P7, 4,029 units of the Xiaopeng P5 and 2,186 units of the Xiaopeng G3 series were delivered. As of the end of January 2022, the cumulative delivery of Xiaopeng P7 has exceeded 80,000 units, and the historical cumulative delivery volume of Xiaopeng Automobile has exceeded 150,000 units.
Based on the continuous increase in orders in hand and the full-year growth expectations, we carried out a technical transformation of the Xiaopeng Zhaoqing base during the spring festival shutdown from the end of January to the beginning of February 2022. Once the renovation is complete, a large number of on-hand orders brought into 2022 are expected to accelerate deliveries.
Previously, it was reported that Xiaopeng Automobile said in an interview with the agency, "The price increase in the Ningde era is too large, and in order to cope with the pressure brought by the rising cost, the future will gradually replace the Ningde era power battery with the battery of AVIC lithium battery." In addition, it will continue to use the iron lithium battery of Ewell Lithium Energy to match it on low-end models. On the afternoon of January 30, Xiaopeng Automobile came forward to clarify, saying that CATL is still a core partner. The Xiaopeng P5 460 uses the Ningde era battery.
As of February 21, Xiaopeng Motors has not responded to this complaint.