The Jingdong mall is really speechless, the page promises to be delivered on January 31, and the result has not been received by February 1, and the Jingdong express icon and the Jingdong mall have made several phone calls

The page promise was delivered on January 31, and the result was not received by February 1st, and I made several phone calls to Jingdong Express icon and Jingdong Mall, and the result was that the first promise was to reply to me at 1 p.m., and the second time to promise to reply to me at 4 p.m. but did not reply to me. In the evening I called Jingdong icon at the time to say that the courier showed that it had arrived at the distribution station In the New Year, there were fewer people and more goods, I could go to pick up The result called the distribution station and said no, Jingdong customer service said that it was at the distribution station, and then I called the Jingdong customer service again to say that I could not find the courier is lost, if you lose it, please send the courier, the customer service replies that I need you to sign for the courier first, I said that the courier lost How do I sign for it? Customer service replied that I could not sign for it and could not resend [fear]. What is even more infuriating is that the customer service on the first day of the New Year was impatient and directly hung up my phone

I am really completely disappointed in Jingdong, and I don't say that the service is not as good as Taobao.