At 9 o'clock today, many netizens from all over the world posted on Weibo that "the itinerary code collapsed", and many citizens delayed going to work and school because the itinerary code could not be displayed, which had an impact on the lives of citizens. The reporter contacted the mobile customer service, and the customer service said that if you encounter a poor network situation, you can also use SMS to inquire.
According to the screenshots posted by netizens, the query results of the "Communication Itinerary Card" show that the signature key is incorrect, or the current network is unstable. The reporter dialed 10086 to inquire about the mobile customer service, the customer service replied that it will first refresh the user's background, try it again after ten minutes, if it still does not work, please try it again after two hours. At the same time, customer service also suggests that you can query the itinerary code through SMS. The reporter then sent "CXMYD" to 10086, and then sent the last four digits of the ID number according to the SMS prompt, and queried the travel records of the past 14 days.
At the moment of normalized epidemic prevention and control, the itinerary code and health code are very important for our daily travel, and the failure of the itinerary code display this morning has also caused many citizens' travel to be seriously affected.
So what should I do if I encounter a similar situation in the future? The first method is to open the WeChat, Baidu, alipay APP to scan the corresponding QR code, you can prove the itinerary. If you encounter a network error or other unstable service situation, you can use the second SMS query method to send sms CXMYD to the affiliated operator to query.