As the saying goes, "it is easy to buy a car, it is difficult to maintain a car", and everyone's general interpretation of this sentence is that within their own ability, it is not difficult to buy a car they like. But when a car is bought back, you spend a lot of money in the later stages, which is a headache.
However, I have a second level of understanding of this sentence, that is, when we buy a new car, it is nothing more than to go online to see the evaluation and flip through the configuration table, so that you can basically determine which car meets your needs. However, most people are confused about the post-maintenance of a car, and most of the media reports on the after-sales information of the car are still very limited, so of course, the difficulty of car maintenance also has this layer of factors in it.
Just recently, my friend bought a new BMW iX3 in 2022, which is a pure electric model, so he especially wants to know about what to do in after-sales maintenance. In addition, he recently received a text message from BMW asking him to come to the store for a free inspection in winter. Therefore, he gave me this task, and by the way, I can also use this to come up with a topic, so that everyone can also understand what an electric car should do in the end in the maintenance!
What are the changes to the 2022 BMW iX3?
Last winter, I was exposed to the BMW iX3 for a while, and the car still left a deep impression on me. And my friend's 2022 BMW iX3 has changed a lot. Equipped with the latest fifth-generation BMW eDrive technology, support for 150kW DC fast charging, coupled with the more efficient power consumption level brought by a single motor, NEDC cruising range can reach 500 kilometers.
In addition, the BMW iX3 is also more obvious in the appearance of the change, now replaced by a new headlight and taillight shape, 20-inch rim shape has also been innovated, and in many details of the body design parts have also been adjusted. Overall, this look makes the BMW iX3 look more sporty and handsome.
In the interior, BMW's latest "function island" design concept saves more space and makes the interior style more minimalistic. In addition, the interior of the car is also made of more environmentally friendly synthetic leather, and the breathability has been significantly enhanced.
Service & Professionalism at the same time
After the telephone appointment maintenance time, the 4S shop will reserve the workstation, materials, and technicians within the appointment time to ensure that the vehicle is on hand without waiting. After arriving at the store, I had a simple communication with the staff, and after the staff listened to my intentions in detail, they began to work efficiently, first laying out the interior protective cover, and then checking the appearance of the vehicle, driving mileage and other basic information with me, and making a record. Then led me into the after-sales hall of the 4S store, and gave a detailed introduction to the information related to the free inspection in the winter, after filling in some information, you can start checking, and all I need to do is sign.
Of course, in addition to helping my friends to carry out the winter inspection, I also came with a task, after all, I was also half-aware of the maintenance of electric vehicles, so I raised my questions to the staff in addition to the registration information.
Question 1, what is the service life of the BMW iX3 as an electric vehicle?
A: Although the BMW iX3 is an electric vehicle, it is actually the same as a fuel vehicle, and it only needs to be maintained according to the maintenance prompts in the car.
Question 2, what does the BMW iX3 need to do with each maintenance, and how much does it cost?
A: According to each maintenance project, the cost will also vary, but it is certain that as an electric vehicle, there is no need to replace the oil filter and other items, which can save a lot of money in costs, and the price of other maintenance items is also the same as that of fuel vehicles.
Question 3, is there anything special to pay attention to in bmw iX3 as an electric vehicle, especially the difference with gasoline cars?
A: BMW iX3 saves a lot of overhead compared to fuel vehicles, such as the cost of daily refueling, and because of the unique B-gear mode, the wear of the brake discs is much smaller than that of fuel vehicles, so the number of maintenance times of brake platters is less than that of fuel vehicles, which can also reduce the cost. In addition, it should be noted that for the impact of the low temperature environment on the battery of the new energy vehicle in winter, we can plug the charging pile into the vehicle at will after using the car in winter, which can not only make the battery at a suitable operating temperature, be protected from the low temperature when parking, but also ensure the travel endurance, full of power at any time, and it is recommended that if it is only a daily commute, the charging target can be set to 80%, which can also increase the service life of the battery.
Everything is ready, the staff led me to the rest area, then the vehicle into the workshop for inspection, at this time there will be the corresponding service staff to ask whether you need a drink, and in the waiting time, I also took care of myself to look at the entire 4S shop, transparent floor-to-ceiling windows, neatly arranged exhibition cars, clean and tidy tables and chairs, and the smile on the faces of the staff, everything makes here add a warm atmosphere, can be described as home, no wonder my colleagues often run to the 4S shop to see the car.
After waiting for about 30 minutes, the staff came to the rest area to inform me that the vehicle was inspected and washed, and after confirming the inspection content, I did not forget to remind me that the glass water of the vehicle could be replaced with a more low temperature-resistant product, so as to avoid the extreme cold glass water in winter and cause unnecessary damage to the vehicle.
Write at the end:
Today's opportunity is still quite rare, in fact, I have been a practitioner of automotive after-sales service for a period of time, and I still know more about the after-sales reception process and the items that need to be maintained by the vehicle. However, when I do car after-sales service, I can't see any electric vehicles on the road, and I really don't know what after-sales maintenance electric vehicles need to do.
Fortunately, this opportunity gave me a new understanding of the maintenance of electric vehicles. However, at present, electric vehicles are different in the technical level of each family, and there are also differences in the maintenance projects that each car needs to carry out. Through today's experience, we learned what exactly the BMW iX3 needs to do, and the cost of each time is not high, which is much cheaper than a gasoline car. And the most intuitive feeling is that the staff in the BMW 4S store can bring a very good experience to customers in terms of service attitude, rigor and professionalism of the work process, which also reflects the high standards and high requirements of BMW as a luxury brand in after-sales service.