In June 2021, Master Gao was introduced by a friend to buy a second-hand Maiten car at the Shanxi Huizhong Automobile 4S store located in The Huizhong Automobile Home in Xiaodian District, Taiyuan City. At that time, the clerk told him that the car had only traveled more than 92,000 kilometers, and Master Gao was also very satisfied with the condition of the car, so he bought the car happily. In November 2021, Master Gao planned to sell the car again, but was told by the staff of the used car market that his car had run 180,000 kilometers.
After buying a car, how can the mileage become 180,000 kilometers? Master Gao came to the Shanxi Huizhong Automobile 4S shop to ask for an explanation, but the clerk said that there was no contract and it was impossible to verify Master Gao's statement. According to the custom, the contract should be in duplicate, but Master Gao said that because of trust, there was no contract at that time, and the 4S store said that it had stopped operating because of poor management, and the contract could not be found.
Without a contract to testify, Master Gao contacted the original owner and the employees of the 4S shop who were connecting with him at that time. The original owner said on the phone that the vehicle did run more than 100,000 kilometers when it was sold to the 4S shop, and the 4S shop employee said that the odometer showed more than 90,000 kilometers when the vehicle was sold. But the staff in charge of the 4S store who was left behind insisted that there was not enough evidence to explain that there was a problem with the car's odometer.
Is there a problem with the odometer? How should this consumer dispute be resolved? Pay attention to tonight's "Law is Around" for you to tell
Source: The Law is around