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Huawei responded to the rumors of the suspension of SF5 production of Xilix: it will continue to accept new orders from users and guarantee the whole vehicle for life

Recently, due to the release of the AITO Q&I M5 cooperated by Huawei and Xilis, some car owners questioned that SF5 has existed in name only and "stopped production in disguise", and many car owners have collectively formed a rights protection group of hundreds of people.

To this. On January 5, Cyrus published a letter to the owner of the SF5 SF5 on its official account, clearly stating that Cyrus Huawei Smart Select SF5 will continue to accept user orders, and responded positively to information such as "Cyris SF5 models are suspended and sold".

Huawei responded to the rumors of the suspension of SF5 production of Xilix: it will continue to accept new orders from users and guarantee the whole vehicle for life

The open letter first expressed its gratitude to the first batch of car owners, "Cyrus will never forget that the user is the initial companion: when we encountered a chip supply crisis, it was you who gave us time with patience; it was your enthusiastic support that enabled us to build another brand new factory in full swing to expand production capacity and enrich the Cyrus model range with SF5, Q&I M5 and more new products." ”

Second, the open letter responded to the rumors of SF5's discontinuation: Cyrus SF5 will continue to accept user orders. After the user places an order, Xilis will arrange for a special person to follow up and assist in delivery in a timely manner.

Finally, for the rights and interests of existing car owners, Xilis said that the first owner of the whole series of Xilis SF5, in addition to enjoying the 8-year / 160,000 km warranty of the three-electric system, will also be upgraded to enjoy the lifetime warranty of the vehicle and the range extender.

In addition, in order to further thank the support of SF5 users, if the first car owner changes other models of the company's vehicles within 4 years, he can also get a discount of 10,000 yuan on the basis of the current rights and interests of the new car to be purchased.

Huawei responded to the rumors of the suspension of SF5 production of Xilix: it will continue to accept new orders from users and guarantee the whole vehicle for life

However, in this regard, there are still car owners who say that rights protection is not only for the rumors of suspension of production, some car owners said, "two cars released more than half a year apart, the same hardware configuration, the price difference of more than 30,000 yuan, but the performance gap is too large, which makes it difficult for many old car owners to accept, many people have put forward the demand for new cars to sales stores or manufacturers.

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