Cyrus denied that the SF5 was discontinued: it continued to accept orders, and the first owner enjoyed a lifetime warranty on the entire vehicle

Faced with the question of the suspension of production, Xilis responded.

On January 5, Chongqing Jinkang Cyrus released an open letter on the official Weibo saying that Cyrus SF5 will continue to accept user orders. After the user places an order, the company will arrange a special person to follow up and assist in delivery in a timely manner, and promises that in addition to the normal warranty, the first owner will also upgrade to enjoy the lifetime warranty of the vehicle and the range extender.

"In order to further thank the support of SF5 users, if the first car owner changes other models of the company's vehicles within four years, he can also get a discount of 10,000 yuan on the basis of the current rights and interests of the new car to be purchased." Cyrus said.

A few days ago, a number of Cyrus SF5 car owners posted a complaint in a car community about being "cut leeks": the car was stopped shortly after it was bought. Some car owners also posted that there are eight problems with the Xilis SF5, mainly concentrated in: suspension of production and suspension of sale just after buying, higher actual fuel consumption than advertised, virtual endurance, and stuttering of the car.

In April 2021, Huawei and Cyrus collaborated to release the first car, the Cyrus Huawei Smart SF5. With the Salex Huawei Smart SF5 sold in several Huawei flagship stores. Judging from the feedback from the outside world, this car failed to sell hot, with a total sales volume of less than 7,000 units from April to November, which did not meet Huawei's expectations.

It is worth mentioning that on December 23 last year, Huawei released the first Hongmeng Automobile AITO To ask the M5, AITO is the high-end car brand of Xilis, from Huawei's smart SF5 to Hongmeng Automobile AITO, less than a year.

Judging from the statement of Cyrus, the SF5 has not been discontinued. "We will never forget that you were the first companions: it was your patient waiting that gave us time when we were in a chip supply crisis; it was your enthusiastic support that enabled us to build another brand new factory in full swing to expand production capacity and enrich the Cyrus model range with SF5, Inquisitive M5 and many more new products." Xilis said that all car owners are concerned about product performance, software upgrades and after-sales service issues, and will do their best to serve well, so that good reputation can help the Xilis brand grow.