"I get more than a hundred harassing phone calls every day, seventy or eighty text messages bombarded, and I'm going crazy!" Recently, Mr. Pang of Shanghai told reporters that his mobile phone number was used by a courier company

"I get more than a hundred harassing phone calls every day, seventy or eighty text messages bombarded, and I'm going crazy!" Recently, Mr. Pang of Shanghai told reporters that his mobile phone number was incorrectly registered by a courier company, resulting in his daily bombardment by telephones and text messages, and he was overwhelmed by it, so he also delayed his work. Mr. Pang called the customer service hotline of the courier company to reflect the situation for more than a month, but the problem has not been solved for a long time.

Source: Xinmin helps Nong

Lawyer Xie Popularizes the Law:

1, Mr. Pang's experience makes people sympathetic, every day by the harassment of telephone bombardment, do not take the fear of delaying work, answer it is too annoying, work and life rhythm is all disrupted. What is infuriating is the inaction attitude of the courier company, which is obviously mistaken, and mistakenly registered Mr. Pang's mobile phone number as a business outlet telephone, but it has not been corrected.

2. How should Mr. Pang claim his rights? Mobile phone numbers are protected by law as citizens' personal information. The Civil Code stipulates that when handling personal information, information processors shall follow the principles of legality, legitimacy and necessity, shall not handle excessively, and shall obtain the consent of the natural person or guardian when handling personal information, and shall not disclose or tamper with the personal information they collect or store. Obviously, the behavior of the courier company has been suspected of infringement, and Mr. Pang has the right to ask the courier company to stop the infringement, apologize and compensate for the loss!

3. If someone registers Mr. Pang's mobile phone number as the external service telephone of the express delivery outlet in order to spoof or deliberately retaliate against Mr. Pang, Mr. Pang should call the police at the first time to protect his rights. Article 42 of the Law on Public Security Administration Penalties stipulates: "Whoever commits any of the following acts shall be detained for not more than five days or fined not more than 500 yuan; Where the circumstances are more serious, they shall be detained for not less than five days but not more than ten days, and may also be fined not more than 500 yuan:

(5) Repeatedly sending obscene, insulting, intimidating, or other information, interfering with the normal lives of others;

4. In this case, Mr. Pang can take a two-pronged approach, call the police first, if no one maliciously harasses, he can ask the courier company to stop the infringement, and if the courier company does not act, he can sue him to stop the infringement, apologize, and compensate for the loss.

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