Recently, some netizens found that the overseas version of the Tesla Model Y model clearly saw a knee airbag popping out during the crash test. In order to verify whether the domestic model is also equipped with knee airbags, the netizen consulted Tesla after-sales customer service, and the reply was: Knee airbags do not affect the safety of the whole vehicle, in the time of the car accident, the knee airbags have no effect on the safety of the whole vehicle, and the entire domestic Tesla does not. Hearing such a reply netizens instantly exploded, is this the difference between China and foreign countries?
In the editor's view, after-sales such a reply will indeed cause people to numb, the wording is indeed controversial, rather than saying that "the role is not high", it is better to say that there are regulations that are not mandatory matching, which can be accepted by the majority of consumers. Everyone thinks this is not the truth.
Xiaobian also inquired about some models that are often benchmarked against Tesla, such as Weilai ES6, Xiaopeng P7 and Ideal ONE, among these three cars, only the ideal ONE has a knee airbag configuration, and the other two cars are also not, so what can this explain? It is true that this configuration is not mandatory, but the response to the consumer after-sales service is indeed a bit difficult to accept. And the overseas version of the model has this configuration, the domestic does not, that is to treat differently. But are there fewer such things? Many models of traditional enterprises abound, domestic reductions, overseas versions of the standard, many consumers have long been numb. In fact, in many cases, consumers need an attitude from car companies, rather than a perfunctory reply.
GO Chejun comments: 2022 is the last dividend year for new energy models and the last year for subsidies. And at present, the price of raw materials such as batteries has been rising, and many new energy models are also adjusting prices, so if you really just need to use a car, my advice is to start as early as possible.