Recently, Autogate.com released its latest complaint index for December. In the past December, the overall complaint index of compact cars reached 2485.15, up 31.2% month-on-month, and the top 10 complaint lists are all upward trends. The most interesting thing to watch was the Citroën C4L, which, although ranked seventh in the complaint index, jumped to the top spot with a month-on-month increase. The Xingrui Complaint Index remains high, ranking first and second from the previous month.
1
Star Sharp Complaint Index 551.1
Typical fault: The AV system is stuck
Auto quality complaint comments: Xingrui's complaint index this month reached 551.1, up 247.62% month-on-month, still ranking first in the compact car complaint index. The most complained problems of Xingrui are concentrated in the problem of the video and audio system Caton, the complaint index reached 474.9, and the complaints about this problem accounted for 86.17% of the total complaint index, which is also the main reason why the Xingrui complaint index ranked first. The problem of video and audio failure stuttering mainly occurs in the 2021 2.0TD Deluxe and the 2021 2.0T Premium.
2
Ralink Complaint Index 173.1
Typical faults: transmission suddenly and abnormally, engine abnormal sound, body rust
Auto quality complaint comments: Leiling, whose complaint index also declined in the first two months, rose 44.09% month-on-month this month, jumping to the second place in the list. The most complained about problem is the clichéd gearbox. Such problems basically appear in the 2021 185T CVT Deluxe Edition, and a few of them are reflected in the 2017 185TCVT Elite Edition National V redesign. In addition, Leiling has also received many complaints about the abnormal sound of the engine, the main cause of which is the abnormal noise caused by the aging or loosening of the foot pads. Body rust is also a headache for many car owners, and there is no good solution at present.
3
Corolla Complaint Index 122.1
Typical fault: The gearbox is suddenly frustrated
Car quality complaint comments: Corolla and Leiling are worthy of the "North and South Toyota" sister cars, the Corolla rose 20.18% month-on-month, followed by Leiling, jumping to the third place in the ranking. The two cars also have a high degree of consistency on typical issues, both of which are gearbox setbacks and abnormal noises. The Corolla complaint index for this issue is 38.85, accounting for 24.85% of the total complaint index. This problem has not been cured and is a common problem.
4
Flag 408 Complaint Index 107.1
Typical faults: engine oil burning, chassis abnormal sound
Car Quality Complaint Reviews: Mark 408 Last month's complaint index was only 28.9, soaring to 107.1 this month, nearly four times the previous month. The problem mainly occurs in the engine burning oil. Many car owners feedback: Peugeot 40 has a serious oil burning situation, and even the degree of burning oil has far exceeded that of German cars. Manufacturers have no sincerity in solving the problem of consumer feedback, which makes many car owners lose confidence in French cars. In addition, the chassis noise has also been complained about by a large number of car owners, who said that the reason for the chassis noise is: the looseness of the chassis components and the abnormal noise caused by deformation.
5
Emgrand Complaint Index 90.15
Typical faults: the body rusts and the gearbox cannot accelerate
Auto quality complaint reviews: Emgrand's complaint index this month was 90.15, up 33.87% month-on-month. Jumped to fifth place in this month's complaint index. Emgrand's most complained about problem is still the rust of the body. This type of problem mainly appears in the 2015 1.5L manual up version sedan and the 2021 UP 1.5L CVT luxury. Secondly, there are also a small number of car owners who complain that the gearbox cannot shift gears and accelerate, mainly appearing on the 2015 1.5L CVT upward version of the sedan.
6
Lead Complaint Index 88.05
Typical faults: transmission fluctuations, steering lags
Auto quality complaint comments: Led the complaint index of 71.4 last month, rising to 88.05 this month, an increase of 146.43% month-on-month, ranking third in terms of increase. The typical problem is the transmission jitter and bump, which mainly appears in the 201 1.4T dual-clutch flash and vitality type. In addition, the problem of steering jams has also been criticized a lot. Many car owners said that the steering wheel, as the most direct part of the communication between people and cars, controls the direction of the car, which brings them great safety risks.
7
Citroën C4L Complaint Index 70.65
Typical faults: engine oil burning, steering blurred
Auto quality complaint comments: Citroen C4L complaint index this month 70.65, a sharp increase of 277.78% month-on-month, the first increase this month. The overall ranking index is seventh. The sharp increase in the complaint index is due to the problem of engine oil burning, which mainly occurred in the old model of 2013-2016. Some car owners speculate: it is possible that the aging of the machine causes the occurrence of this problem.
8
Audi A3 Complaint Index 57.4
Typical faults: transmission computer version failure, engine oil burning
Automotive quality complaint reviews: Audi A3 complaint index this month 57.4, an increase of 19.23% month-on-month, is the smallest increase in the complaint index TOP10, ranking eighth. The most complained about problem of the Audi A3 is the transmission computer failure, which has a complaint index of 10.5, accounting for nearly 20% of the total complaint index. The engine of Audi A3 is also not worrying, and the engine has the situation of burning oil, which will bring a lot of trouble to the majority of car lovers.
9
Mazda3 Onksela Complaint Index 52.2
Typical fault: Cracking of electrical components
Car quality complaint review: Mazda3 Onksela complaint index this month is 52.2, which is not much different from last month's complaint index. The most complained about problem is cracking of electrical components. This problem is mainly reflected in the 2020 2.0L automatic quality version and the 2021 2.0L automatic quality version. In this regard, many car owners have serious doubts about the quality of the car.
10
Qin PLUS Complaint Index 46.8
Typical failure: Failure to deliver the car on time
Auto quality complaint reviews: This month Qin PLUS this month's complaint index of 46.8, up 57.89% month-on-month, in the tenth place in the ranking. A number of car owners complained that Qin PLUS failed to deliver the car on time according to the contract time, which is also a major reason for the increase in Qin PLUS. Most of the models involved are the 2021 DM-i 55KM flagship and the 2021 DM-I 120KM premium.