How to obtain medicines during the lockdown period,
What are the reliable and fast solution channels?
On social media, a number of "drug dispensing route summary" and "drug purchase strategy" documents also came into being, which collected various ways to buy and dispense drugs. The reporter spent several days verifying these approaches one by one and summarizing the advantages and disadvantages of various approaches.
Commonly used medicines: The most convenient to buy from nearby pharmacies
If the public needs over-the-counter drugs and a few common prescription drugs, contacting a nearby pharmacy is the quickest way to buy them.
It is suggested that the public can first try to log on to the "buy medicine" section of the takeaway delivery App such as Meituan, Ele.me, Jingdong Tohome, etc. After searching for related drugs, the App will display whether there is inventory in the nearby pharmacy that is open, if there is inventory, you can place an order to buy, and the rider will pick up the order and send it to the door of the community. If it is a prescription drug platform, it will also jump to the online consultation, and the Internet doctor will help prescribe internet drugs after consultation.
The reporter tried to find that most pharmacies in Shencheng are operating normally, and the supply of commonly used drugs such as anti-inflammatory tablets and gastrointestinal dispersions is sufficient. However, it has been observed that some pharmacies are not always in an "online business" state, often closing shortly after the start of business each day, or only the first few minutes of the hour. It is understood that this is due to the surge in orders, and merchants need to suspend receiving orders to process centralized orders. In this case, the patient may wait several times to see if the pharmacy will be back online. In addition, when buying drugs, it is best to choose pharmacies with the words "platform delivery", which have reached an agreement with platform riders and will be faster to deliver.
△ Citizens can first try to log on to the "buy medicine" section of takeaway delivery apps such as Meituan, Ele.me, and Jingdong Home to buy drugs.
During the lockdown period, the distribution of drugs purchased online is a problem. But the journalist's experience found that the problem has improved recently.
The reporter has placed orders on the Meituan platform for many times in recent days to buy allergy drugs, eczema treatment drugs and other common drugs, although it is slightly delayed compared with the appointment delivery time, but it only takes 40 minutes to get the drugs.
In addition to the above three takeaway platforms, Dingdang Fast Medicine, HuiYi Tianxia, YaokangFu, Yaokangfu, Yaokil, Ping An Health, People's Big Pharmacy, Dashenlin Pharmaceutical Speed, First Pharmaceutical Mini Program and other chain pharmacy-owned platforms, as well as online drug shopping websites such as 1 Medicine Network, also support online drug purchase, and are delivered to the community by riders. Through the experience of reporters, the pharmacy opening of these platforms is sub-regional, such as Jingdang Fast Medicine, which is mainly suitable for Puxi. If citizens can't find a nearby pharmacy in a software, they can also try a few more platforms.
If the required medicine is not available near the pharmacy, residents can also consider asking "running errands" to get medicines from a distance. Members of the public can search for the required drugs in the "Medical Health" module of the application and find a list of all pharmacies selling the drugs. Members of the public may contact pharmacies by phone to ask if they can accept "errands" or "flash delivery" riders to pick up medicines. The reporter tried to place an order on the US group running errands, and within 5 minutes, there were riders to take orders, and about half an hour the riders took the medicine and sent it to the reporter's community.
△ The public can search for the required drugs in the "Medical Health" module of the application, and can find a list of all pharmacies that sell the drug.
In addition, for some prescription drugs for serious diseases, ordinary pharmacies are not in stock, and patients can choose to purchase them on the "Beneficial Drugs , New Special Drugs" mini program. Yiyao Mini Program is a cloud pharmacy developed by ShangyaoYun Health, and during the epidemic period, it has specially launched the guarantee service for new special drugs and chronic drugs. For new special drugs for patients such as tumor targeted drugs, autoimmune diseases, rare diseases, major chronic diseases, etc., patients need to upload prescriptions, and after the pharmacist reviews the prescription, they can make an appointment to purchase drugs. In addition, Jingdong Health and the China Severe chronic Disease Patient Assistance Foundation have also opened a drug help registration channel, and those who urgently need drugs can register on the platform and wait for a return visit.
△ "Beneficial Drugs, New Special Drugs" Mini Program and some drug help registration channels.
Extraordinary medication: Preferred health cloud Internet hospital
Of course, more citizens can only find prescription drugs for treatment to find hospitals to dispense. During the lockdown period, Internet hospitals became an important channel for dispensing drugs. The reporter's actual experience found that there are currently two ways for Shanghai Internet Hospital to dispense drugs: through the "health cloud" platform, or the Internet hospitals opened by major hospitals.
At the press conference on epidemic prevention and control on April 16, it was revealed that Shanghai has solved the problem of difficult drug dispensing for citizens in a multi-pronged manner, and the "Health Cloud" has launched the "I want to dispense drugs" function from the 15th. The reporter experienced it for the first time and found that the "health cloud" platform Internet hospital operation is simple and convenient, with fewer restrictions, and it is recommended that the public first try.
Citizens can click "Internet Hospital" in the lower left corner of the "Shanghai Health Cloud" WeChat public account, and then click the "I want to dispense" function; or click the "I want to dispense" button on the home page of the "Health Cloud" App to enter the "Health Cloud" platform Internet Hospital, and then select "Re-diagnosis and Dispensing", "One-click Continuation" and other functions to dispense drugs.
△ The "Health Cloud" platform launched the "I want to dispense medicine" function from the 15th.
If the public urgently needs a certain medicine, they can query the drug in the search box at the top and decide whether to continue to visit based on whether it is in stock. If the patient needs to follow up on the condition before dispensing, you can click "Re-diagnosis and Dispensing", find the doctor of the corresponding department in the list of doctors, fill in your previous medical information, and make an appointment for online treatment. If it is an ordinary chronic disease dispensing, you can also click on the more convenient "one-click renewal", after binding your social security and medical insurance card, the system will provide the last 6 months of medical records under the account, and the patient can choose a historical prescription renewal.
The advantage of the "Health Cloud" platform Internet Hospital is that no matter which hospital you have previously sought medical treatment in Shencheng, you can re-diagnose and dispense medicines on this platform. Moreover, according to the reporter's understanding, the drugs dispensed in the "health cloud" Internet hospital are currently being delivered to the hands of citizens faster through the "green channel" of drug distribution guarantee provided by Shanghai Post and Shanghai Pharmaceutical Group in the mode of "citizens' online orders + postal delivery to streets and towns + relay delivery to households".
However, according to the reporter's personal experience, the current "health cloud" Internet hospital is still in trial operation, the number of doctors equipped is relatively limited, and the functions are not perfect. For example, in the "re-diagnosis and dispensing", the doctor's department selection often jumps to a blank page, and the public can only find suitable doctors one by one through the drop-down list.
Another way is to directly enter the service number and mini program of each hospital to find the Internet hospital services of the hospital. The reporter took the Internet Hospital of Shanghai Tenth People's Hospital as an example to experience, and found that the Internet hospital in the hospital can also be followed up through "online registration", or click "Quick Prescription" to renew the prescription in the case of medical records.
The advantage of the Internet hospital run by major hospitals is professional diagnosis and treatment and complete medicine. However, it should be noted that the online business of most hospitals only supports the follow-up of the hospital, and many hospitals clearly indicate that patients need to have a medical record in the hospital in the past 3 months. If it is a first-time diagnosis or a critically ill patient, it is not possible to diagnose and treat online, and it is best to go to the hospital for medical treatment. On the other hand, the drugs issued by the Internet hospitals of major hospitals are currently facing the situation of tight manpower and backlog of orders in pharmacies, and the distribution of drugs is very slow and the cycle is very long, which is not suitable for citizens who urgently need drugs.
As for the elderly who are not familiar with operating smart phones, they can also choose the dispensing service provided by the neighborhood committees of major communities. After registering and leaving the medical insurance card, volunteers can regularly go to the community hospital or the top three hospitals to dispense medicines on their behalf. In addition, some hospitals in Shencheng also support self-collection of drugs after online follow-up consultations, and can also ask community volunteers to help retrieve drugs after follow-up visits. For example, in a small area in Xuhui District, where the reporter is located, there happens to be a doctor from Zhongshan Hospital. After the residents of the community returned to the Internet hospital to dispense drugs, the doctors brought them back when they left work, helping many neighbors to solve the needs of dispensing drugs.
Which Internet hospital is more convenient for conventional drugs?
How to dispense prescription drugs?
Sorted by Guardian Volunteers
Shanghai 16 district guarantee information summary
Continuously updated
Click on the name of each district to inquire
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Pudong New Area: Up to now, Pudong New Area has 186 community businesses in operation, including 47 chain supermarkets and 66 comprehensive supermarkets. Pharmacies in the camp 318. The total number of unsealed staff is nearly 700.
Huangpu District: As of April 9, there are 47 guaranteed supply enterprises in Huangpu District, including 12 supermarkets; 6 major e-commerce platforms, 11 gas stations, 18 online pharmacies, 1,583 employees, and about 400 people are coordinating to unseal and provide practical services.
Jing'an District: As of April 9, there are three batches of 161 guaranteed supply enterprises in Jing'an District, including 28 supermarkets, 14 e-commerce platforms, 26 24-hour gas stations, and 7 emergency pharmacies, with 2,683 employees; Jing'an District is preparing to add the fourth batch of new supply enterprises, and it is expected to focus on adding convenience stores and chain pharmacies and other urgently needed supply enterprises.
Xuhui District: According to the information provided by Xuhui District, xuhui district can operate a total of 109 stores during the sealing period, including 37 supermarket conveniences, 42 catering, 1 catering service, 27 pharmacies, and 1917 guarantee personnel.
Changning District: As of April 9, Changning District has recently unsealed 20 community businesses, including 15 convenience stores, 2 supermarket stores, and 3 catering services. 680 staff members have been unsealed. At present, it is under negotiation to unseal 5 supermarket stores, involving 254 staff members; about 50 convenience stores, involving more than 100 staff and about 40 takeaway riders. There are 13 pharmacies in the whole district with 33 staff.
Putuo District: As of April 9, during the period of closure and control in Putuo District, 77 stores can be operated for the public, including 14 supermarkets, 4 vegetable markets, 24 e-commerce sites, and 35 pharmacies.
Hongkou District: As of April 8, Hongkou District has 11 large supermarkets, stores, 12 front warehouses, 39 pharmacies, 16 gas stations, 21 catering outlets operating normally, and 2333 people are guaranteed.
Yangpu District: At present, there are 11 physical guarantee supply enterprises in Yangpu District, with about 1100 employees, of which 3 are operating key insurance supply supermarkets, namely: RT-Mart Huangxing Road Store, Hema Fresh Baodi Store, Century Lianhua Guohe Store, with about 500 employees; 24 small shops around, about 80 people; 10 box lunch enterprises, about 215 employees; 4 e-commerce platforms, 25 front warehouses, 908 riders; 18 guaranteed supply pharmacies totaling 57 people; 15 gas stations, The number of employees is 45. 600 riders will be unblocked in the near future to increase surface capacity.
Baoshan District: At present, Baoshan District has opened 18 large shopping malls and supermarkets, mainly including Hema, Century Lianhua, Yonghui Supermarket, CR Vanguard, RT-Mart, Bufeng Lotus, etc.; 39 front-end warehouses of Dingdong, Meituan, and Daily Excellent Fresh; 19 group meal delivery enterprises; 6 Dingdang pharmacy sites, 7 physical pharmacies; and a total of 2900 guarantee personnel.
Minhang District: As of 16:00 on April 9, there were a total of 271 guaranteed supply enterprises in Minhang District, with 3,369 guaranteed personnel. Among them, there are 19 supermarkets (including CR Vanguard, Carrefour, Hema, etc.) with 1232 employees; 9 e-commerce platforms (including Meituan, Ele.me, Dingdong Grocery Shopping, etc.), with 1218 employees; 11 group meals (Quanfu Fast Food, Baochang Catering, etc.) with 223 employees; 174 emergency pharmacies (Neptune Xingchen, Yifeng, Lei Yunshang, etc.), with 525 employees; 66 gas stations with 171 employees.
Jiading District: As of April 10, 24 key guaranteed supply supermarkets opened during the sealing period in Jiading District, with 980 employees. There are 8 normal trading bazaars with 389 employees. There are 5 mother and baby stores opened, with 35 employees. There are 20 takeaway restaurants with 399 employees. There are 48 pharmacies with 106 employees.
Jinshan District: As of 15:00 on April 9, there were 238 guaranteed supply enterprises in Jinshan District, with a total of 4,867 employees. Among them, there are 10 large supermarkets with 1125 employees; 4 e-commerce platforms with 418 couriers; 5 group meal production enterprises with 134 employees; 23 food processing enterprises with 1478 employees; 8 food distribution enterprises with 524 employees; 76 emergency pharmacies with 76 employees; 19 mother and baby stores with 39 employees; 27 gas stations with 81 employees; 66 planting cooperatives with 992 employees.
Songjiang District: As of 13:00 on April 9, 71 supermarkets in Songjiang were in operation, with 861 people on the job; e-commerce opened 18 front-end warehouses with 263 on-the-job personnel; 47 stores in Laiyifen were open for normal business, with a total of 83 people unsealed; 35 stores in Babi were open as normal today, with 83 people on the job. A total of 177 major supply nodes are operating normally, with 1355 people on the job.
Qingpu District: At present, there are 13 open supermarkets in Qingpu District (of which 1 is temporarily closed due to epidemic prevention requirements), with 416 employees, 12 e-commerce warehouses running, 949 employees; 5 e-commerce pre-warehouse operations, 156 employees; 4 express delivery industry closed operations, 335 employees; 11 catering enterprises, 753 employees. At present, the fourth batch of new guarantee enterprises is being formulated, mainly catering enterprises, e-commerce flat front warehouses, convenience stores, central kitchens, etc., with about 15 docking enterprises. At the same time, the mobilization of the open supply points to increase the mother and baby, rice noodles, daily necessities and other packages, express delivery and takeaway that meet the requirements of epidemic prevention should be opened to release the transport capacity. At present, there are 21 gas stations in the district, with 96 employees.
Fengxian District: During the closure period, Fengxian District can operate a total of 137 stores, including 75 supermarkets, 7 catering services, 55 pharmacies, and a total of 1295 supply personnel.
Chongming District: As of now, there are a total of 191 guaranteed supply enterprises in Chongming District, with 1684 employees. Among them, there are 45 supermarkets and stores with 357 employees; 3 mother and baby shops with 25 employees; 59 collective catering units with 838 employees (38 social catering companies, 610 employees, 21 canteens of administrative enterprises and institutions, and 228 employees); 36 pharmacies on duty 24 hours, with 36 employees; 48 gas stations with 428 employees.
The Shanghai Consumer Protection Commission has also helped fight the epidemic
It includes daily necessities such as sanitary napkins and paper towels
Vegetables and fruits on new
There are many more brands of baby formula and more
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At present, Shanghai has entered a critical period of epidemic prevention and control, and it is inevitable that all aspects of citizens' lives will encounter inconveniences. If you have any comments and suggestions on the prevention and control of the epidemic, or encounter difficulties and need help, please leave us a message at the end of the article and leave contact information. We will pass on information to the relevant departments in a timely manner and try our best to solve your problems.
This article is synthesized from: various district officials micro, Shangguan News, etc
Related authors: Mao Jinwei, Wu Danlu, etc
WeChat editors: Nano, Antong
Proofreading: SYL