People's Daily health client reporter Yao Xinran
This morning, many Beijing citizens' health treasures have been popped up, and some people are not in the epidemic prevention and control zone and have already done nucleic acid testing in accordance with relevant requirements.
Many people in the community group where the People's Daily health client reporter is located also encountered the same problem, the community staff explained, "About the health code pop-up problem, the testing agency feedback yesterday's power outage, so the testing data is delayed, today around eleven o'clock upload nucleic acid test results, then the pop-up problem caused by the nucleic acid test results are not out will be automatically solved." Everybody wait patiently. ”
A Beijing citizen introduced that this morning found the health treasure pop-up window, called the neighborhood committee, "said that it is necessary to do three consecutive days of nucleic acid pop-up automatic elimination, but I now have nucleic acid results, pop-up window is still there, and does not belong to the three categories of people who will appear pop-up in the policy regulations, and have not been to medium- and high-risk areas." It is understood that this situation also belongs to the pop-up window situation caused by system failure or poor upload time of nucleic acid test results.
On May 4, at the press conference on the prevention and control of the new coronavirus pneumonia epidemic in Beijing, Peng Xuehai, deputy director of the Municipal Bureau of Economy and Information Technology, introduced that the new version of Beijing Health Treasure will display the nucleic acid test results and the number of days that have passed, and the time calculation is based on the nucleic acid test time, that is, the time when the testing institutions produce the test results will be later than the sampling time. If the testing time is 10:00 a.m. on May 4, the nucleic acid test time displayed on the 4th is 0 days, the nucleic acid testing time displayed on the 5th is 1 day, and so on.
At present, there is a pop-up window, according to the requirements of the Beijing Municipal Epidemic Prevention Policy, if you are in Beijing, please contact the residential community immediately; if you are outside Beijing, please postpone coming to Beijing.
There are three types of people who receive health treasure pop-ups:
In the past 14 days, there have been acts of entering (returning) to Beijing, and have arrived or are in medium- and high-risk areas outside Beijing.
He has visited the risk points involved in the notification of cases in Beijing and intersected with the trajectory of case activities.
Recently, I have purchased four types of drugs such as antipyretic, cough, anti-infection, and treatment of dry throat and sore throat.
In addition, there are also some citizens who do not belong to the above three situations, but there are still pop-up problems, which may be system failures or delayed uploading of nucleic acid test data.
According to the official news of Beijing Health Treasure, if there are residents of health treasure pop-up window in the near future, please follow the following methods:
Two nucleic acids are required 24 hours apart and both show negative. (The specific situation shall be subject to the notice of the neighborhood committee)
Please log on to the Jingxin Mutual Aid Platform to fill in your information report.
Go to the neighborhood committee to sign a letter of commitment before you can lift the pop-up window.
Scan the code to download the homepage of the Beijing Pass App to view the relevant services of the epidemic prevention zone
The "Jingxin Help" service includes functions such as filling in relevant information of community residents, faculty and university students, health punch card, personal information viewing, etc. Through the "Jingxin Help" service, the "zero contact" epidemic prevention management closed loop of online pre-registration and offline advance inspection can be formed.
Register personal information using the "Kyoshin Help" service
If a person who has recently purchased four types of drugs in a pharmacy has received a pop-up prompt, please go directly to the nucleic acid testing point for nucleic acid testing, and after a negative result, the pop-up window will be automatically lifted.
If you still can't lift it, please go to the Beijing 12345 WeChat public account, enter the public opinion direct, pop-up window correction message decoding.
Here's how:
Step 1: Do nucleic acid first;
Step 2: WeChat search for "Beijing 12345" public number - click "service" - public opinion direct - check the read - "health treasure code status pop-up correction" - enter the information page (unregistered first register, before logging in to fill in the information).
Note that you must upload two screenshots, health treasure pop-up window screenshot + nucleic acid negative screenshot, submit it for review.