March passed again, and this 315 party did not make the car company's public relations sleepless all night, but it was fine. However, for car companies, it is still necessary to maintain anti-micro-gradualism, listen to the voice of the market complaints about their own products, and encourage them if they have changed it. The 10 SUVs that were most complained about on the automotive quality network in March are as follows.
TOP 10: FAW Toyota - RAV4 Rongfang
Number of complaints: 30
RAV4 Rongfang is a well-known best-selling car, the quality is very reliable, "a car passed on three generations, people walk it is still in" typical representative. But it is not flawless, like the increase in oil, oil emulsification problems, these years have long plagued RAV4 owners. Complaints to manufacturers, manufacturers are saying that everything is normal, no quality problems; even more said that the oil increases, just pump it out. Is this like human speech?
TOP 9: Dongfeng Nissan - Qijun
Complaint volume: 31
Qijun, along with Tiggo 8 PLUS and Song PLUS DM-i, all received 31 complaints and tied for seventh. Nissan was forced by the form of points and other forms, and bravely replaced it with a three-cylinder engine, so the hero was gone and never returned. The mysterious sales volume obtained have also been subjected to many complaints, such as engine noise. However, most of the complaints in March were concentrated in the 2014-2017 models, and the typical problem was that the gearbox was frustrated and could not be accelerated.
TOP 8: Chery Tiggo 8 PLUS
The owners of the Tiggo 8 PLUS feel that they are a group of people who "love deeply and are responsible" and have been pulling on various problems. Previous complaints were made about paint stripping at the welding part of the body, rust spots, and delayed delivery of Kunpeng power models. The complaints in March are also various, some say that the car machine caton splash screen automatically restarts, some say that the low-speed body resonance transmission is frustrated, some say that the 4S store opens a low service fee invoice, and so on.
TOP 7: BYD-SONG PLUS NEW ENERGY
Since last year, BYD's models have not been seen in the complaint list, but the main problem is still that: can not lift the car. The owners of this complaint are all friendly, reflecting the best-selling of Song PLUS New Energy. BYD is also difficult, painstakingly developed the super hybrid technology, but successively encountered a shortage of chips, raw material prices and other situations, although it has been constantly increasing production capacity, still failed to catch up with the demand of car owners.
TOP 6: FAW-VOLKSWAGEN - Tanyue
Complaint volume: 38
Tanyue's complaints decreased in January and February, but in fact, there were 38 complaints in March, which is relatively not much. The problems reflected by car owners are all focused on the exhaust side, that is, volkswagen's particle trap problem. Although FAW-Volkswagen has been actively solving the problem, it has not been able to fully meet the demands of some car owners. At present, the monthly sales of Tanyue are basically maintained at about 10,000 units, which is still relatively stable.
TOP 5: Chery - Tiggo 8
Number of complaints: 58
The Tiggo 8 continues to be on the list, which has been on the top ten complaints list for more than half a year. The main problems complained about are its headlights. The owner of the car reflected that there was a dead angle in the lighting range of the Tiggo 8 headlights, and it was not bright enough, and it was not safe enough to drive at night. Although it is not a problem of the three major pieces, this headlight has been complained about for such a long time, I wonder if Chery has come out to respond to the meaning?
TOP 4: SAIC VOLKSWAGEN - TIGUAN L
Complaint volume: 60
On the list of Tanyue, there must be a way to see L, which is the same problem for the difficult brothers, that is, the exhaust failure caused by the particle trap, the high fuel consumption, and the lack of engine power. Since the sales volume of Tiguan L is relatively large, the monthly sales are basically about 15,000 vehicles, so the number of complaints is not too much. It's just that in February, sales suddenly fell to more than 9K, and I don't know what the reason is.
TOP 3: BYD Song PLUS
Number of complaints: 77
Or the BYD Song family, Song PLUS was wronged by 77 complaints. The problem is also quite concentrated, with car owners reporting that the 2020 model model cannot be upgraded by OTA. Although BYD's absolute focus is now shifting to new energy models, the former oil car owners still need to continue to maintain a good and be humble.
TOP 2: BMW Brilliance X3
Complaint volume: 95
Under the epidemic, the pressure of eating melons has increased, and Mange has to eat three meals for a bag of squeezed vegetables, but BBA sales have not decreased but increased, and there are many rich people. The BMW X3 has long had the problem of burning oil, but that wasn't the main reason for complaints in March. Instead, the owner reflected that the BMW X3's car engine system was missing many functions, which was inconsistent with the publicity.
TOP 1: Geometric EX3 Kung Fu Cow
Complaints: 159
The first place, Geely's geometric car EX3 Kung Fu Cow. This is also one of the representatives of "Car Red is not much", because of the high cost performance, received a lot of orders. But the production capacity can not keep up, the owners have complained that they can not mention the car. While the car is selling well, the number of complaints has remained high.
The above top ten lists of complaints can be seen that the models of independent brands and joint venture brands account for half of each, and the problem of complaints about independent brands is still not related to the three major things, not a big problem. The joint venture brands are mostly problematic with engines and gearboxes. I have always been curious, is this the difference in quality between the two, or is the focus of the owner completely different?
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