Buying a car is a big thing, I believe that every owner will take it seriously, many car owners are very excited when picking up the car, in this case, it is more calm, to carefully check whether there is any problem with their purchase of a vehicle, so as not to be dangerous when driving later. Compared with some more anxious car owners, they hurriedly drove back without carefully checking the condition of the car, and as a result, there was a problem in a short period of time, and it was more than worth the loss.
Mr. Sun, a car owner from Fujian, recently bought a Land Rover worth more than 1 million yuan, Mr. Sun has always been particularly fond of this Land Rover, and drove the car away with full payment on the same day, and on the day of the pick-up, he also showed off his new car with friends and took them out to play.
On the first day of driving, there were no problems, whether it was the driving of the car or the situation on the road was particularly smooth, but the next day when Mr. Sun was going to refuel, an accident occurred. Because when I first drove out of the 4S shop, there was not much oil in the car, plus Mr. Sun drove for a day yesterday, so he needed to refuel.
Mr. Zhu did not care about the other, he filled the car with oil just ready to go, suddenly found that there was a line of words in front of the screen in the car, this look frightened Mr. Sun, it said careful driving, automatic emergency braking system is not available, this can scare Mr. Sun enough, why the car's braking system can not be used, which makes himself how to drive with peace of mind, Mr. Sun directly fled as if to get out of the car, put the car on the side of the road, call the 4S to call the trailer.
The 4S point personnel told Mr. Sun that his car did have an automatic braking function, but it was just that the automatic braking function was not good, you could brake manually, and now Mr. Sun understood, but his automatic brakes were broken, but it was no problem for him to step on the brakes
Who will allow the automatic braking system of the new car he just bought to break down, Mr. Sun insisted that the 4S shop give himself a new car, or he would refund the money, but the 4S shop said that he could repair Mr. Sun, but it was impossible to return it.
Mr. Sun had also heard that Land Rover had a bad reputation for not being able to repair well, which made Mr. Sun more and more worried about the quality of his car, and Mr. Sun was afraid that after this repair, there would be problems on the road, which was too dangerous for him to accept. Mr. Sun thought about it again and again and decided to return the car and refund the money, but the 4S shop said that the problem was a small problem and did not reach the level of refund, and later the 4S shop also took a step back, saying that it could give Mr. Sun a new car.
Many netizens expressed understanding of Mr. Sun's mood, some netizens said that they also encountered this kind of problem in the process of buying a car, because they were too excited to pick up the car at that time, they were in a hurry to drive away, and the result was that there was a problem with the car in a few days, but the 4S shop adhered to the principle of no return and exchange, so many car owners were helpless.
What if faced with this situation? In fact, there is a good solution, that is, the owner can send the problem car to the relevant departments for identification, and identify whether it is the fault problem of the car itself, or the problem caused by the owner when driving himself.
If the relevant departments confirm that it is the quality problem of the car itself, the owner can ask for the principle of returning 1 to 3, as long as it is the quality problem of the vehicle itself, if the problem is not large, the owner can ask the 4S shop to repair and process compensation, if it is a more serious quality problem, it is completely possible to claim in accordance with the principle of returning 1 compensation 3.
This matter tells us that when buying a car, we must carefully observe the condition of the car, this kind of excitement when buying a car can be understood, but in order not to have problems in the future, I hope that the majority of car owners must calmly check, do not be afraid of problems, the identification of relevant departments and complaint telephones can ensure the legitimate rights and interests of all consumers, in this hope that everyone can buy a good quality vehicle.
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