In mid-April, Mr. Wang of Loudi ordered an Auman tractor at Hunan Jiangbao Automobile Trading Company, and recently, the company notified him to come to Changsha to pick up the car, and during the inspection, Mr. Wang found that the car had serious rust in many places, and he suspected that it was a second-hand car, so he refused to pick up the car and asked for a refund.
-01-
406,500 new tractors were ordered
A large number of parts rust and seep oil
Dissatisfied with the condition of the car refused to pick up the car
Dealers call them "used cars"
Mr. Wang said that the reason why he suspected that he bought a used car was because compared with the new car placed in the parking pad of the 4S store, the difference was not a star and a half.
The screws on the tires were twisted and the protective paint on the surface was damaged, so they all began to rust. Other parts of the car, such as pipes and screws, have different degrees of rust.
It is such a rusty car, which Mr. Wang ordered through Hunan Jiangbao Automobile Trading Company on April 18, the price of the car is 406,500, and Mr. Wang has paid a deposit of 30,000 yuan.
Dissatisfied with the condition of the car, Mr. Wang refused to pick up the car. On May 3, a sales executive at the company declined a request from reporters to open the engine compartment to see the situation, and gave such a statement.
-02-
The vehicle was registered in the name of a logistics company
Consumers are aware of "second-hand" but unaware of the actual condition of the car
Returning the car becomes a "three-hand" and the price is reduced
Hunan Jiangbao: Sell and then refund the money
Mr. Wang told reporters that he obviously bought a brand new car, why did it become a second-hand car in the mouth of the dealer? After the reporter communicated with the dealer, the other party said that although the car is a "second-hand car", it is actually no different from the new car, which is contradictory and confusing. What is the situation, and is Mr. Wang aware of it?
Sales person in charge: This car has been on a logistics company's license plate, pre-hung, and now, Mr. Wang said he wanted to buy a car, and then the transfer has passed to their company's name. It's a new car, but in his sense, it's a used car.
The person in charge explained that because this car is the emission standard of China V, in order to catch up with the implementation of The National VI emission standard, the license plate is good, so the year before, this car temporarily went to the name of a logistics company, so it is a second-hand car.
Mr. Wang said that he was aware of this, but he did not know the actual condition of the car, and the sales staff did not explain it to him. But Hunan Jiangbao Automobile Trading Company insisted that this was a new car.
Therefore, Mr. Wang made a request to return the car, so will the other party agree?
Lawyer Hu Junbang of Hunan Jinzhou Law Firm argued that Hunan Jiangbao Automobile Trading Company had not fulfilled its obligation to inform Mr. Wang.
Lawyer Hu Junbang: Due to the poor storage of the vehicle, there have been many rust marks and the use of the vehicle, and the car seller has not fulfilled the obligation to fully inform the consumer of the actual situation of the vehicle, and claimed that the car is a new car, which has misled the consumer to a certain extent, and the consumer has the right to terminate the contract and request a refund of the deposit.
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