If the user finds that there is a problem with the vehicle after purchasing a car, how to protect the rights with the 4S store and the manufacturer has always been an embarrassing thing for the owner. Even sometimes, the owner finds the legal basis from the "Three Guarantees Law" and satisfies the conditions for return. At the same time, the 4S store also finds a legal basis according to the "Three Guarantees Law" and does not return or exchange.
Therefore, in 2021, we have seen too many cases of car owners' rights protection, before there were Mercedes-Benz women sitting on the hood crying in the 4S store, and then there was a Tesla owners' auto show on-site rights protection.
Of course, the fewer things like this, the better, from January 1, 2022, the "Household Automobile Product Repair and Replacement Return Liability Regulations" will be officially implemented, and the problem car products that meet specific conditions can also be returned within 7 days.
Let's take a closer look at the benefits of this new legal policy for users.
【1】Major problems can be returned within 7 days!
Within 7 days of the purchase of a family car, due to major problems, it is necessary to replace the engine, gearbox, power battery, and drive motor, and the car can be returned and replaced free of charge.
【2】Vehicle registration fees and decoration costs can also be deducted!
Because many car owners will decorate after buying a car, and after returning the car, this part of the loss is also a large amount. Therefore, the installation, decoration fee, and related service fee charged by the seller should also be deducted.
[3] The compensation calculation method is more refined!
When returning or exchanging the car, the consumer should pay the seller compensation for use, and have a detailed compensation calculation formula, and the compensation cost is lower than before.
[4] The producer clearly indicates the attenuation limit of the power battery
Pure electric, plug-in hybrid vehicles, battery capacity attenuation limits within the validity period of three packs, should be clearly displayed on the three pack vouchers for consumer reference.
[5] The same problem is repaired more than 4 times, 30 days, can be returned and replaced
The original regulations stipulate that if the same problem is repaired more than 5 times, the car can be returned and replaced within 35 days, while the new regulation is 30 days and the car can be returned and replaced 4 times.
【6】4S shop can not force maintenance!
[7] The conditions of the three guarantees are simplified, and the consumers who lose the three guarantees of vouchers can be replaced for free.
【8】Pure electric vehicles are included in the conditions for returning and replacing cars!
【9】Pickup is included in the scope of three-pack adjustment!
【10】Pollution control device, included in the scope of three main parts!
summary:
The new "Regulations on the Responsibility for Repair and Replacement of Household Automobile Products" further improves the legitimate rights and interests of users from the perspective of users. Especially in the era of new energy, the relevant regulations of pure electric vehicles and plug-in hybrid vehicles have also been added. It further protects the legitimate rights and interests of users.