It is said that people are not red, and if the car is red, it is also the same. However, this time, the matter on the Xiaopeng P7 stall seems to have nothing to do with red or not red. Recently, the Xiaopeng P7 under the new car-making force Xiaopeng has stalled again. Xiaopeng P7 owner, former employee of Xiaopeng Automobile @ChrisYz posted a letter to He Xiaopeng's master brother, Xia Heng's brother on Weibo, in which he introduced that Xiaopeng P7 had many times the whole car was out of power, but if he wanted to change the car, he would need to bear the difference fee of 140,000 yuan, which the owner said was unacceptable.
Let me ask you, is it a bit of a joke that the pure tram has a total power outage? For a smart electric vehicle, electricity is not only the source of power, but also the life of the car. Therefore, if this is the case, Xiaopeng P7 should be treated well. After all, the power outage loses power, which is related to the safety of driving and quite a fatal thing!
Next, let's take a look at what the situation is.
According to the owner, he purchased two Xiaopeng P7s in a row in October 2020 and July 2021, namely the P7 670N version and the P7 670E version, and thus became the first double P7 owner in the country, and because of his love for P7, he also directly joined Xiaopeng Motors. It can be said that this owner is definitely a loyal fan of Xiaopeng.
Unfortunately, however, on March 10, the owner was in trouble. Specifically, its NGP assisted driving in the Daguang Expressway Chifeng section E version P7 appeared to lose the power battery motor on the fault light at high speed, NGP directly exited in a few seconds My speed dropped from 120KM to 0KM, and the vehicle completely lost power. According to the owner of the car, there was also a heavy truck behind it at that time, fortunately handled properly and avoided the occurrence of major accidents.
Seeing this, I can only quote a sentence from XiaoYue Yue, "Oh my God! ”
Losing power at high speed, just thinking about it makes you feel afraid, it is too dangerous. Of course, the power outage is not accidental. According to the owner, on April 9, xiaopeng P7 suddenly lost power and offline when charging at the Xiaopeng supercharge station, completely lost power, and even the door and trunk could not be closed, and could not leave the scene.
For this matter, you may wish to see how Xiaopeng Motors handled it. It is understood that Liu Lu, the experience officer of Xiaopeng Automobile, came to negotiate with the owner on behalf of the manufacturer to solve the matter and gave two solutions. Option one, the vehicle returns to the factory for maintenance, and part of the vehicle service credits are given as compensation. If you do not agree to the maintenance, Xiaopeng Automobile Xiaopeng Company can recycle this car according to the price of the second-hand car, and the owner himself re-purchases Xiaopeng products according to the price of the new car, and the recovered second-hand vehicle needs to be recovered according to the value of the repaired overhauled vehicle, the normal second-hand car value is 220,000, but because of the quality problem of the P7 itself, the battery can only be disassembled and installed to 180,000, and the price of the new car is calculated according to the price increase of 320,000 yuan, and the difference of 140,000 yuan in the middle is all borne by the owner. For these two schemes, the owner said that it was unacceptable.
Yes, see here, don't say that the owner can't accept it, that is, Xiaobian also feels that Xiaopeng Automobile is too insincere. Obviously, there is a problem with your car, and you have to calculate the loss to the owner. Frankly, this is simply outrageous. At this moment, I especially want to ask He Xiaopeng, is it difficult for you to really drift? Is it necessary to treat users in this way?
Okay, let's move on. For this matter, Mr. Chen still proposed to replace the new P7 Pengyimen version or the same new car for free and high cash compensation as a prerequisite for preliminary negotiation. For the problem of the vehicle, Xiaopeng Automobile also claims that it must fulfill the warranty responsibility of the vehicle in accordance with the law, further test the customer's vehicle according to the three-guarantee law and the warranty manual, determine the fault and eliminate the fault through repair and replacement to ensure the safety of the customer's car. For bringing customers a bad car experience, Xiaopeng Automobile will continue to try to resolve the dispute between the two sides through consultation, but also hopes that Mr. Chen can cooperate with the testing and vehicle troubleshooting, and rationally put forward personal appeals, and also kindly remind customers that irrational appeals are not conducive to problem solving.
Seeing this, Xiaobian does not want to say more, but only wants to ask Mr. He Xiaopeng, can life be measured in money? Your car threatens the safety of people's driving, and you also talk to people about the conditions, which is what you call fulfilling your responsibilities? Also, what is "irrational appeal is not conducive to the solution of the problem", if your own car has such a big safety hazard, do you dare to drive? Where is the owner's appeal irrational? In the editor's view, whether xiaopeng car is changed or not, it is not important, the important thing is that life is precious, do you dare to drive Xiaopeng P7? After all, no one can guarantee that the new car will not be a problem!
There are not many people red, but now look at it, the right and wrong of Xiaopeng P7 has nothing to do with red or not. To put it bluntly, or the product quality control is not passed! So...... Oh, or a sigh! Finally, I would like to advise Xiaopeng Automobile to do a good job of quality control, and be sure to be kind to those loyal Xiaopeng car owners. As the saying goes, it is not easy to fight the country, and it is even more difficult to defend the country!