Who is more reliable in The Quality of Ashkenazi and Japanese? Has the quality of U.S. cars improved? How much difference does BBA quality really make? None of the above arguments have yet been clearly settled.
Recently, the well-known car consulting company J.D. Power released the 2022 car reliability ranking, although this is based on the US market model to make a report, but he can be the stone of the mountain, we can still see some doorways from this ranking.
How did the rankings come about?
J. D.Power has been doing reliability research on cars for 33 years, and it's definitely experienced. This ranking is based on feedback from about 30,000 real car owners who have used the car 3 years later. J.D.Power's questionnaire covered 184 specific car-specific questions, basically covering all aspects of a car's quality performance.
The results obtained are expressed in PP100 (the average number of failures per 100 cars). The lower the PP100 score, the fewer the failures and the better the quality. Let's take a look at the specific rankings.
By the way, J.D.Power also has a Chinese version, and the quality ranking released by J.D.Power (China) is often said to be a recharge list by netizens, whether this statement is right or not, but we think that the credibility of the overseas version of J.D.Power is still very high.
Quality ranking of each brand
Korean car hegemony list
When it comes to reliability, the first thing that comes to mind is definitely Toyota, which has been doing well on this list, and Lexus has won the championship for many years. But this year, Toyota and Lexus collectively "overturned", Toyota only ranked 5th, Lexus 6th.
And Kia, which is declining in China, actually won the championship, and hyundai ranks third. Geniseis ranked fourth and is also the most reliable luxury brand.
It can be said that the hegemonic list of The quality of Korean cars is the biggest attraction in this year's ranking. In fact, Korean cars have been imitating the route of Japanese cars, and the killer skills are two things: cost-effective and reliable quality. There is a consensus on the matter of high cost performance, which may not be obvious in China, because there are independent brands with higher cost performance. But in foreign countries, hyundai and Kia are basically synonymous with cost performance.
Nowadays, the reliability of the Korean system has also risen, even surpassing the Japanese system that was once imitated, so the strength of the Korean car should not be underestimated.
In China, the share of Korean cars in 2021 is only 2.58%, and many people have said that domestic cars have risen, and what reason is there to buy Korean cars? But this ranking tells us that the progress of independent brands is indeed great, but Korean cars still have something worth learning from in terms of core technology and quality control.
American cars have made significant progress
When the three days of Shibetsu were impressed, this sentence was most suitable for american cars. In the past, The impression of American cars was "stupid and coarse", and such a fine job as quality control is certainly not the strength of Americans.
But on this year's list, Buick's reliability is second, surpassing all Japanese brands. Moreover, Cadillac, Chevrolet, and Lincoln also performed well.
It can be said that in addition to Chrysler and RAM, the current mainstream American brand reliability is not bad, and it is stronger than the public. At least in the United States, at least it can show that American cars have this ability.
Nissan and Honda failed
In addition to Toyota and Lexus in Japanese cars, the quality is still excellent, and the performance of other brands is very general, Nissan, Honda, Subaru, Acura, Infiniti, etc., and even below the industry average.
Nissan's performance is not unexpected, because in China, its CVT transmission has more problems, but Honda's performance is indeed unexpected. It can only be said that we must not form stereotypes about the quality performance of different brands, their quality performance is often dynamic, and it is necessary to analyze them specifically according to different models and different technologies.
BMW > Mercedes-Benz > Audi
Of the three BBA brands, only BMW's reliability is above average, and Mercedes-Benz is slightly below the industry average. As for Audi, it's really stronger than Jaguar, but only a little bit stronger.
This ranking is slightly different from the domestic word of mouth, because the country lacks reliable data, but according to our understanding of the quality wind evaluation, in the country, it is basically: BMW > Audi > Mercedes-Benz. Of course, this is just a personal feeling, everyone has different views, or there are real car cases around, welcome to discuss in the message area.
The bottom of the brand performance is stable
The best quality brands, the competition is fierce, but the bottom quality of the brand, but has been very stable. Land Rover, RAM, Volvo, Alfa Romeo, etc., basically no suspense is at the bottom level.
However, I also want to remind everyone not to be deceived by word games. What does it mean, Lexus' PP100 is 155, Land Rover's is 284, and Land Rover is about twice as high as Lexus's.
If we only look at this number, we can certainly say "Toyota that can't be broken, Land Rover that can't be repaired." But if you put it another way, if Lexus repairs the car once and land Rover repairs it twice, do you think it can be accepted?
We are not trying to whitewash Land Rover, but just to tell you that although the quality of Land Rover is poor, it is not as bad as everyone thinks.
What to think about reliability rankings
But anything that can be ranked can always attract everyone's attention, but this simple you rank first, I rank second, often ignore some of the truth. Let's restore the ignored truths behind the rankings.
Reliability and configuration are related
The more models are configured, the higher the probability of problems. Toyota's reliability has always been excellent, which is inseparable from Toyota's high emphasis on practicality in configuration. Looking at Toyota's car and machine system, it is self-evident.
One of the important reasons why Land Rover's reliability has always been at the bottom is that there are many electronic configurations, which are not Land Rover's strengths.
Therefore, when looking at reliability, we should pay attention to the difference in configuration, a fit that does not even have a sound, reliability is stronger than the configuration is dazzling, and the driver himself does not understand the Land Rover, which is actually a reasonable thing.
Reliability is related to technical cycles
Each car company has its own technology cycle, when the new technology is applied on a large scale, that is, when there are many failures and reliability is reduced. In the past few years, when volkswagen popularized turbocharging and dual clutching on a large scale, burning engine oil and various setbacks became commonplace. Today, these technologies are very mature, and the quality performance of volkswagen is more stable.
Toyota is the same, remember the TNGA platform of the 8th generation Camry just launched, but also broke out of oil emulsification, mud door (engine compartment splash like mud), handle door (door can not be opened) and so on. Today, these problems have been basically solved.
Therefore, even giants such as Volkswagen and Toyota will inevitably have quality problems when new technologies and new models are launched. We should also pay attention to this when we look at the quality rankings.
Reliability is related to psychological expectations
500,000 to buy a Mercedes-Benz E-Class, if the car is abnormal, you will definitely think that this is a quality problem, in the J.D. Power survey, it will definitely be counted as a fault in the PP100. But if this strange noise appeared on Corolla, it might not be a problem. If it appears on the 50,000-piece Wuling Hongguang in China, the owner may not care at all.
This is the difference in psychological expectations, which leads to a different understanding of the so-called failure.
After 3-5 years, reliability depends mainly on the owner
J. D.Power's ranking only selects models that are 3 years old, and for a car, 3 years is actually very short, is that because J.D. Power wants to be lazy? It is really not, because they think that the reliability of the car in the first 3 years mainly depends on the car company's car manufacturing process, but after that, the reliability and the owner's use habits, car environment, maintenance status and other relationships are very large. And these are completely different from person to person, and there is no way to count them specifically.
Here is a typical example that illustrates this problem very well. Taxis with only tens of thousands of blocks can often drive hundreds of thousands of kilometers without major repairs, but hundreds of thousands, hundreds of thousands of private cars, 100,000, 200,000 kilometers, some of them began to have frequent problems.
Why? Taxi drivers are all old drivers, they are not only experienced in using the car, but also have the ability to perceive subtle changes in the condition of the car, and then nip many faults in the bud.
Therefore, after 3-5 years, the reliability of a car depends largely on the owner himself and the car environment, and these are very different, it is difficult to standardize the statistics and rankings.
Because of this, if you feel that the quality of your car is better than the performance in this ranking, then congratulations, you are already a veteran driver who knows how to use cars to maintain cars.
Write at the end
The quality of quality is an inexhaustible topic, and the most valuable information this list tells us today is that all inherent impressions are unreliable. The Korean system, which has less and less sense of existence in China, is actually better than the quality of Lexus; the quality of the American system is no longer what it used to be; the quality of the BBA is even inferior to that of ordinary brands, but the luxury brand configuration is higher, and the application of new technologies is more, so this is also reasonable.
In addition, careful friends may also find that there is a "topic king" Tesla missing from the list. The explanation given by J.D.Power is that the sample size is insufficient, so there is no ranking. Because the statistical models are more than 3 years old, and 3 years ago, Tesla's sales were still very low.
Finally, what do you think about this reliability ranking, welcome to leave a message to discuss.
(Text/Car Onion Ring)