Electric vehicle mileage is the most headache problem for pure electric vehicle owners, the mileage of electric vehicles is seriously inconsistent with the actual mileage, some electric vehicles claim to be able to run 200 kilometers, but in fact can only run more than 180 kilometers, a few years of follow-up mileage will be reduced to only half.
Mr. He of Liuzhou, Guangxi Province, bought a Jacques pure electric car, which he has been driving for 5 years, and the mileage has shrunk, and the original 200 kilometers of cruising range is now only 20 kilometers. Mr. He looked for a merchant to repair, but the car was parked in the store for more than 50 days and had not been processed, which made Mr. He feel difficult to accept.
Mr. Ho said that when he charged the vehicle in March this year, he found that the vehicle charged quickly, and it was charged to 90% in a short time. But the battery can't charge, and after two or three hours of unplugging the charger, the charge is only 60%. The mileage of his own car itself is not long, and now the mileage is only 60%, and there is no way to use it normally.
Then he drove the car to the local 4S shop for repairs, repaired twice in the shop, thought that the mileage would become longer, but did not expect that after the car drove home, the mileage became shorter, and now only 20 kilometers remain. Once when driving out, the car broke down on the road, and he had to find a 4S shop to tow the car.
But now my car has been parked in the 4S shop for more than 50 days, and it has not been satisfactorily handled. During this period of more than a month, Mr. He contacted the 4S store many times, and also called the consumer hotline in the area where the car manufacturer was located, and the manufacturer gave him three solutions:
First, continue to repair the battery
Second, wait for the manufacturer to provide the battery pack
Third, manufacturers recycle vehicles at low prices
Mr. He chose the second solution, and he hoped that the manufacturer could replace a battery for himself. Because when I first bought the car, the manufacturer promised that the battery could be guaranteed for 8 years, and now it has only been used for 5 years, the vehicle is still in the warranty period, and it does not cost too much money to replace the battery. But now he has been waiting for more than a month, and the manufacturer has not replaced the battery for himself.
What makes him even more angry is that during this period of more than a month, the merchant did not provide himself with a spare vehicle, but instead charged himself a parking fee. Mr. He helplessly found the media, hoping that the media could help him solve this problem.
The reporter also contacted the merchant who bought the car by Mr. He, and the merchant said that Mr. He's car has been too long, and the manufacturer has no spare battery there, and they cannot be sure when it can be provided.
Regarding the matter of charging parking fees, the merchants said that it was not that they asked for parking fees, but because Mr. He's car had been parked in their shop for too long, and there was no maintenance, and there were too many cars in the store to repair the cars every day, they moved Mr. He's car to other parking lots, and it was the parking lot that charged the vehicles.
Now the manufacturers have also given a new solution, they expressed their willingness to spend 5,000 yuan to recycle Mr. He's vehicle. But Mr. He rejected the plan, he felt that the recycling price was too low, he hoped that the manufacturer's return fee could reach 25,000 to 30,000 yuan. The merchant said that he could convey Mr. He's meaning to the manufacturer on his behalf, but how to do it depends on the manufacturer's reply.
The relevant lawyer said that Mr. He replaced the battery of the car as part of the car repair, and according to the provisions of the Three Guarantees Law, the manufacturer should provide the owner with a spare car or cash compensation. If the problem has not been resolved, Mr. Ho can protect his rights and interests through legal channels.
Many car owners choose new energy vehicles, that is, they look at the new energy vehicles that do not burn fuel and only consume electricity, which can save some of the advantages of fuel costs, but the replacement battery of pure electric vehicles makes many car owners very headache. With the increasing popularity of new energy vehicles, the problems of endurance anxiety, difficulty in charging, and difficulty in replacing batteries also need to be solved urgently, otherwise car owners cannot use the car with confidence.
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