In recent years, due to quality problems and lead to the rollover of the enterprises and brands, can be described as countless, such as everyone is very familiar with the Samsung mobile phone, in the year by the mobile phone battery security risks and refused to recall the Products in the Chinese market, resulting in many Chinese consumers boycott, and now the Samsung mobile phone also lived up to the heyday of the time, and even many people have forgotten the existence of this brand.
The reason why Samsung mobile phones are used as a typical negative case to give an example is only to prove that if consumers are not treated well, they will inevitably bear the end of the water can carry the boat and overturn the boat. Let's take the automotive industry, if a car does not properly deal with quality problems, then the sales performance of the car will inevitably decline seriously, we have seen many models of this situation before, and today we are going to talk about Buick Regal!
As the sales pillar of the Buick brand car family, Regal has performed well in the Chinese market in recent years, and it is a B-class family car with a good reputation. However, in the nearly one-month car quality complaint ranking released by the car quality network, we found that the ranking of Buick Regal has rushed to the top 10, and has been complained by a large number of car owners, so what quality problems have occurred in this car?
Among the many quality problems complained by car owners, everyone is right that they are "many problems", the most striking of which is that the engine is difficult to start when the vehicle is in a cold state. In fact, seeing a large number of car owners complain about this quality problem, it is indeed very surprising, to know that the normal vehicle in the absence of any problems, only in a limited number of states will appear engine difficult to start the situation.
For example, everyone knows that diesel cars are difficult to start when they are cold, but this premise is that the ambient temperature is low, such as cold winter; and another situation is the battery power loss, I think even if the owner of the car does not understand the car, he should be able to learn about this situation through the dashboard prompt or other ways; the final situation is that many performance models, due to their engine special tuning, delayed ignition is also a normal phenomenon.
Obviously, under the normal circumstance that there is no problem with the vehicle, the engine complained by a large number of Regal owners is difficult to start, which is obviously a quality problem. According to many of these user feedback, a number of 19 and 20 models equipped with The National VI engine, as well as some models equipped with the National V engine, are more difficult to start at the first time every day, and the engine will have obvious delays, and even the delay time of engine ignition is gradually increasing.
And for this obvious quality problem, how does the Buick brand view it?
According to the information provided by a large number of car owners, at present, the dealers of Buick 4S stores around the world have not given any solution, and the manufacturer has not had any official reply. In this regard, we may wish to make up for it, perhaps the manufacturer thinks that the engine ignition delay caused by the vehicle is difficult to start, does not mean that the vehicle really enters the situation that can not start can affect normal driving, nothing more than wait a few seconds, everyone feels that the understanding is right?
Hero Car Talk: In addition to the owner's large number of complaints about the delayed ignition of the engine, which makes it difficult to start the vehicle, Regal also has many problems such as multimedia system failure, engine failure lights, transmission noise, and odor in the car. In fact, consumers should not rush to wait for the Buick brand to make an official reply and solve the problem in the short term, after all, the monthly sales of the car have only fallen by 20% year-on-year, and so they have fallen to more than 50%, and they do not know whether Buick can still sit still?