After working hard in Kunshan City, Suzhou for 8 years, Sang Xiuqiao, a native of Suqian, Jiangsu Province, decided to return to his hometown this year. After a consultation, after learning that the Jiangsu Provincial Human Resources and Social Security Integration Information Platform was launched, his social security relationship was automatically transferred back to Suqian, and he was overjoyed: "Now it is more convenient to move employment in the province, and the human resources and social security department has done a great thing!" ”
"In the past, the data was scattered in the 'plates' of various cities, but now it is in a 'pot', and the data completely follows the people." Referring to the integrated information platform launched this year, Xiao Weijie, deputy director of the Jiangsu Provincial Social Insurance Fund Management Center, said. Due to the vertical opening up of human resources and social security departments at all levels and the horizontal integration of the system inside and outside, the platform "pockets" all the human resources and social security business in Jiangsu Province and can handle it all day and night.
This is a vivid microcosm of the rising experience of human resources and social services. Since the launch of the three-year special action for the construction of xingfeng in 2018, the social security services such as packaged office, speed up office, simple office, nearby office, and application-free office have been introduced, and standardized information construction has run through the whole process, providing strong support for improving the service level of human resources and social security.
Human resources and social security service projects involve thousands of households, as many as more than 100 items. The standardization of vehicles on the same track and books is the fundamental way to promote the standardized operation of human resources and social services.
Nowadays, walking into the service halls of human resources and social security in various places, the facilities are uniform, the slogans are clearly guided, the work process is standardized and clear, and the "comprehensive teller system" and "one-window office" are widely implemented, and the appearance is new. In recent years, the Ministry of Human Resources and Social Security has sorted out industry standards. Inventory and standardized operation, promote the equalization and universalization of human resources and social services, and increase the satisfaction of the masses year by year. In the national public service quality monitoring commissioned by a third party entrusted by the State Administration for Market Regulation in 2020, the satisfaction of employment and social security services ranks in the forefront.
Informatization is an important support for improving service capabilities. Since last year, the innovation and improvement of information-based convenience services has been carried out in the human resources and social security system. More and more human resources and social services have been moved to the Internet to handle, the national platform has accelerated the construction, the cross-level "one network communication office" has been vigorously promoted, and "one machine in hand, the network office is worry-free" has become a portrayal of human resources and social security services.
Connect to the information platform, cross-regional affairs do not have to run. "Before I heard others say that inter-provincial social security transfers need to travel back and forth between two places, I was quite worried. I didn't expect to just need to move my finger on the Internet now! Mr. Yang's social security relationship was transferred from Xiamen City, Fujian Province to Yinzhou District, Ningbo City, Zhejiang Province, and the transfer was completed within 10 working days through the application of the "National Social Insurance Public Service Platform". This is due to the successful docking of the social security business management system in Yinzhou District with the national platform, and the inter-provincial transfer and continuation of pension insurance does not need to run again.
It is understood that the Ministry of Human Resources and Social Security has provided 48 "one network communication office" applications through national service platforms such as the national human resources and social security government service platform, the national social insurance public service platform, the handheld 12333, and the electronic social security card, and the unemployment registration, social security inquiry, treatment application, vocational qualification and other services have achieved "inter-provincial communication", and have provided tens of billions of business visits to the public.
Breaking the data island, the policy treatment took the initiative to find the door. "Suddenly there is more money on the account, saying that it is the return of unemployment insurance premiums, which is too powerful!" Jiang Qiao, head of finance of the Beijing XinglinLin By-Product Distribution Office, said with surprise. This year, for the first time, the return of unemployment insurance premiums in Beijing has implemented "exemption from application and enjoyment", sharing data from market supervision, economic and information departments, determining the list of employers enjoying the policy through data comparison, and automatically allocating funds after publicity. In the past, the willingness of small and medium-sized enterprises to apply was low, and after the "free application and enjoyment", the benefit rate increased from 13.7% in 2020 to 72.5%. From the past with a U disk to the window to report materials, to now "free to enjoy", a huge change, so that Beijing Huatian Catering Group Company head of human resources department Sun Jian felt: "The data of the human resources and social security department is quite complete!" ”
It is understood that the Ministry of Human Resources and Social Security has established a data sharing mechanism with more than 10 departments, connected with local human resources and social security departments through internal business collaboration platforms and special systems, and provided 56 cross-level and cross-departmental data sharing query and comparison verification services by the end of October 2021, with a total of 3 billion calls in various places. What can be solved through data sharing will not let the people run errands. Behind the survival certification of pension insurance treatment, the pilot of the notification commitment system, the "double exemption" reform of paper materials free of submission and business forms, from "people looking for policies" to "policies to find people", and social security premium reductions and reductions during the epidemic period, there are all credits for data sharing.
With digital empowerment, a social security card can do a lot of things. Job hunting, social security, personnel examination registration, labor dispute mediation... The local human resources and social security system implements the "full-service card"; medical treatment, drug purchase, bus, museum, park visit... The Yangtze River Delta, Chengdu-Chongqing, Hainan and other places have actively promoted the application of "one card" for resident services. By the end of October, the number of social security card holders nationwide had reached 1.349 billion, and 434 million people had received electronic social security cards and could access services anytime, anywhere.
Nowadays, "more data runs errands, and the masses run less" has become the norm. Plugging in the wings of wisdom, the human resources and social security department is on the way to serving the masses, running fast. (Wei Jie)
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