For the sale of sick dogs that have not passed quarantine, the pet store was sentenced to triple the compensation and pay for the treatment
(The information source in this article comes from "Jimu News" In order to improve readability, the details may be polished, and some of the views in the article are only personal views, please read rationally.) )
With the improvement of people's living standards, having pets has become a way of life for many families. Pet dogs, as friends of humans, bring joy and companionship to people. However, in recent years, the pet market has been chaotic, and some unscrupulous businesses do not hesitate to sell sick dogs that have not passed quarantine in order to pursue profits, which has brought great losses to consumers. Recently, a pet store was ordered by the court to compensate consumers for three times the loss and pay for treatment for selling sick dogs that have not passed quarantine.
It is understood that Xiaoping bought a pet dog worth 1,500 yuan and also bought dog food here by the way. When purchasing, the pet store and Xiaoping sign an agreement that if the pet has a problem, it can be exchanged on the same day. However, if this time is exceeded, the buyer will be responsible for it.
However, shortly after Li brought the dog home, the dog showed symptoms of illness, and after a veterinarian diagnosis, the dog was suffering from a serious infectious disease. Li spent a lot of medical expenses for this, and had to return the dog to the pet store for fear of infecting his family.
Xiaoping believes that the pet store's sale of sick dogs seriously infringes on her legitimate rights and interests, and requires the pet store to bear the corresponding legal responsibility. Compensation of 4,500 yuan for three times the price of the pet paid by himself, as well as the medical expenses he paid during treatment. But the pet store is unwilling to compensate because now the pet is fine.
Xiaoping sued the pet store in order to protect her rights and interests, and after some investigation and evidence collection, the court found that the defendant pet store did not provide relevant quarantine certificates and vaccination certificates when selling dogs.
According to the relevant provisions of the Law of the People's Republic of China on the Protection of Consumer Rights and Interests, consumers have the right to request business operators to provide goods or services that meet national and industry standards when purchasing goods or receiving services. In this case, the dogs sold by the defendant's pet store had not passed the quarantine and had serious health problems, which obviously did not comply with national standards and industry regulations. Therefore, the court found that the defendant's pet store's actions constituted fraud and should be liable for compensation.
According to Article 55 of the "Law of the People's Republic of China on the Protection of Consumer Rights and Interests", if a business operator commits fraud in the goods or services provided, it shall, at the request of the consumer, increase the compensation for the losses suffered, and the amount of the increased compensation shall be three times the price of the goods purchased by the consumer or the cost of the service received by the consumer; Therefore, the court ordered the defendant pet store to compensate the plaintiff Li for three times the loss, that is, 4,500 yuan, and to pay the plaintiff Li for the medical expenses incurred in treating the dog.
In addition, the court also severely criticized and educated the defendant pet store, requiring it to strictly abide by national laws and regulations, earnestly fulfill the legal obligations of the operator, and protect the legitimate rights and interests of consumers. At the same time, the court also reminded consumers to choose formal channels and reputable merchants when buying pets, and not to be greedy for cheap, so as not to bring unnecessary trouble and losses to themselves and their families.
The judgment of this case is of important exemplary significance for standardizing the order of the pet market and safeguarding the legitimate rights and interests of consumers. First of all, it warns the operators of the pet market that they must strictly abide by national laws and regulations, earnestly fulfill the legal obligations of operators, and must not sell sick dogs that have not passed quarantine for the purpose of profiteering. Secondly, it reminds consumers that when buying pets, they should choose formal channels and reputable merchants, and do not be greedy for cheap, so as not to bring unnecessary trouble and losses to themselves and their families. Finally, it also reminded government departments and all sectors of society to strengthen the supervision of the pet market, crack down on illegal business practices, and effectively protect the legitimate rights and interests of consumers.
