With the advent of international consumer rights day 315, 2022 has also passed three months. For the automotive industry, in addition to the eye-catching sales results after the beginning of the year, there are many recall cases that have not been paid attention to. However, taking advantage of this plan, Xiaobian also took stock of the three most typical car company recalls after 2022, including many internationally renowned car brands such as Porsche and Tesla.
Mazda CX-8
Reason for recall: Seat rails are not installed in place
Since we talk about brand recalls, we have to mention Mazda. Since April 2010, the Mazda-3 has been recalled nearly 90,000 units in the Chinese and Japanese markets due to safety hazards, and it is also one of the first civilian brands in the mainland auto market to be publicly recalled.
In the decade from 2010 to 2020, Mazda issued multiple recall orders in China due to various problems, which is one of the car companies with the largest number of recalls among Japanese brands.
It is precisely because of this that on January 14, 2022, Changan Mazda opened a recall of some domestic CX-8 vehicles produced from July 8, 2020 to June 2, 2021 in accordance with the relevant requirements of the Regulations on the Administration of the Recall of Defective Automobile Products and the Implementation Measures for the Administration of the Recall of Defective Automobile Products, with a total of 370 products.
According to the reasons given by Changan Mazda officials, the recall is due to the improper riveting process of the internal riveting process of the seat slide mechanism in the middle row of the vehicle, so that the seat may be accidentally slid forward when the vehicle is driving, resulting in injuries to passengers. Therefore, from a safety point of view, Changan Mazda decided to recall this batch of vehicles.
Tesla Model 3/Model Y
Reason for the recall: Technical defect in the vehicle's heat pump
As another "regular customer" in the recalled brand, Tesla has also faced the fate of being recalled in the past three months. According to the news released by Tesla officials on February 28, the recall of some domestic Model 3 and Model Y models produced from December 28, 2020 to January 15, 2022 has recently begun, of which the number of Model 3 is 12,003 units, while the number of Model Y accounts for 14,044 units, a total of 26,027 units.
As for the reason for the recall, Tesla officials said that due to the slight loosening of the electronic expansion valve positioning of the heat pump in some vehicles, because the software does not have a post-correction function, it may cause some valves to open after long-term use, resulting in the heat pump compressor stopping working and the heating function in the car failing. Especially when the temperature in the north is lower than minus 10 °, the operation effect of the windshield defrost system cannot reach the effect stipulated by the state, and finally causes the driver to have obstructed the visual field conditions when driving in winter, which is a safety hazard.
As for the post-processing plan, Tesla also said that its back office will update the software for the batch of vehicles leaving the factory through remote OTA, and users do not need to go to the store to complete the recall. Before upgrading, please drive with caution to avoid accidents.
However, looking at tesla's situation in the past two years, it seems that the recall has never been heard. Since the well-known brake failure in 2021, a number of models have been recalled successively.
According to the statistics of relevant agencies, in December 2021 alone, Tesla issued two recall orders, which involved models that were not limited to domestic/imported model Y and model 3 models produced in a certain period of time, but almost all mainstream models sold, with a total recall of up to 220,000. It can be seen that Tesla is still debatable in terms of quality control.
Porsche Cayenne (Cayenne)
Reason for recall: The rear axle installation is not in place
At the last place on the vehicle recall inventory is Cayenne from Porsche (hereinafter referred to as Cayenne). However, unlike the previous two brands, due to the high price of Porsche Cayenne, not many people have paid attention after the recall order was issued, but from the situation since 2021, this is not the first time that Cayenne has been recalled in nearly a year.
Recently, Porsche officially recalled its Cayenne models produced from September 16, 2020 to October 31, 2020 in accordance with the regulations on the administration of recall of defective automobile products, involving a total of 2574 vehicles.
As for the reason, Porsche said that because this batch of products did not re-check and adjust the positioning of the rear axle suspension when replacing the rear axle tow arm lock nut, it was not excluded that the rear axle suspension positioning deviation and other issues were not ruled out, so that the tires of the vehicle had uneven wear, reduced adhesion and other issues, and even punctures in certain cases, so the recall was carried out.
It is worth mentioning that in the past 2021, Porsche officials issued a recall order for the same problem. After a year, the hidden danger of the rear suspension of the vehicle has obviously not been successfully solved, but as a high-end brand, Porsche should not have such a problem. Given its identity and brand position in the Chinese market, Porsche officials should also pay more attention to such events.
Auto Network Review: Detail control is still the key to success or failure
In the past three months, in addition to the above three models, Audi, Mercedes-Benz and other related popular brands have also encountered recalls, which are not introduced in the text. However, from the perspective of the reasons and circumstances of the recall, without exception, they are all related to quality, whether in the production assembly process, or in the later process, a small error may lead to accidents. Therefore, on the day of the 315 Consumer Rights Day, in addition to paying attention to the trends of car companies, as consumers, we also need a commitment and guarantee, so that users can drive with peace of mind and use with peace of mind, which is the sense of social responsibility that an automobile brand should have.