Affected by the shock rise in international oil prices, today's domestic oil price increase has ushered in the third oil price increase this year, and the unit price has hit a new high in recent years, fuel owners have heard the news and queued up to refuel overnight, while electric vehicle owners are secretly happy. Indeed, the low cost of electric vehicles is a recognized fact, many small partners actually do not understand the cost of maintenance of an electric vehicle in the later stage, today's car buyer jun found a Tesla Model Y that travels nearly 20,000 kilometers and needs to do the first maintenance, to give you the real maintenance process and service.
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Vehicle introduction
The domestic Model Y we got was picked up on February 20, 2021, the model is a long-endurance version, the starting price at that time was 339,900 yuan, and it currently travels 19,530 kilometers, mainly for daily commuting. According to the official recommendation, both model Y and Model 3 need 1 year or 20,000 kilometers to go to the store to complete the first guarantee and check the functions.
Step 1: Make an appointment online
We all know that Tesla has promoted the direct model around the world, and has not set up traditional dealers like fuel companies, and the online model is also very interesting in the appointment maintenance service experience. First of all, we make an appointment with the offline maintenance store through WeChat, the day before the agreed time, the Tesla service team will send an email to the owner to confirm the time, the official APP will also track the service status at any time, the owner can choose the items that he thinks needs to be checked through the APP, such as batteries, air filters, motors, on-board systems and so on.
Recently, Tesla has also launched a "mobile service" project, providing free door-to-door repair services for car owners, and if the waiting time for maintenance or repair is long, the service center will also provide scooters, but generally the first insurance is not provided.
Step 2: Initial inspection of vehicle functions
When the vehicle arrives at the designated service center, there will be inspectors to conduct a preliminary functional inspection, mainly to check the appearance, rim, screen some loss, the time is about 10 minutes. Due to the characteristics of electric vehicles lead to a long maintenance cycle, and the simple structure also avoids the replacement of too much oil, such as Tesla, Weilai's maintenance cycle is every 20,000 kilometers, but some traditional enterprises released pure electric models also have exceptions, requiring 10,000 kilometers of maintenance or 5,000 kilometers to do an inspection.
After the initial inspection is completed, the service staff will inform the vehicle of the simple status, and then introduce the routine inspection items of the first guarantee, taking our Model Y as an example, and then the air conditioning box outlet inspection, connecting rod bolt inspection, half shaft torque inspection, front stabilizer bar inspection and air filter detection will take about 2 hours.
Step 3: In-depth inspection and replacement of corresponding accessories
There is a point that everyone needs to pay attention to, to the Tesla model to do the first guarantee is not to check the battery part, the technical staff told the car buyer Jun, they think that as long as the battery does not appear any warning to indicate normal, there is no need to check, this is also very different from the traditional enterprises, there are car friends to buy the car Jun said that their own Ean S will check the battery condition every time maintenance.
The next is to wait, the car buyer also just experienced the lounge in the Tesla service store, sure enough, it is a very simple style, drinks, snacks, massage chairs are readily available, but that's all, compared with the lounges of many luxury car companies, it is slightly monotonous. About half an hour or so, the service center staff informed us that the Model Y inspection had been completed, and it was recommended to replace the air conditioning filter.
Step 4: Pay the fee and pay the car
We chose to replace the air conditioning filter in the store, before coming to buy a car Jun also did homework, a treasure on the original Factory tesla air conditioning filter single price is about 150 yuan, you can also choose to the designated store for installation, there are also strong hands-on ability of car friends to install themselves, buy a car Jun is the most secure way or replace in the Tesla service center.
After waiting for 2 hours, our Model Y completed the maintenance, costing a total of 332 yuan, the price of two air conditioning filters was 238 yuan, and the working hour cost was 55 yuan. The next maintenance cycle is also 1 year or 20,000 kilometers later, and the inspection of brake fluid will be increased compared with the first insurance. The next step was to pay the money, pick up the car and leave, and completed all the projects for the first maintenance of the Model Y very smoothly.
Experience summary
There are a few points of experience that I want to share with you throughout the experience of buying a car, first of all, Tesla's after-sales process is obviously different from that of traditional enterprises, and the whole process is made through online reservations, which increases the convenience, and the professional level of the service personnel after the store can also be satisfactory, and will not sell maintenance products like traditional dealers, and the whole experience is very convenient and efficient.
In addition, in the details, the service staff more than once confirmed with us whether we need to charge the vehicle before maintenance, the car buyer also noticed that there are 2 superfill piles in the maintenance workshop, entering the workshop needs to strictly abide by the regulations, the service center will provide shoe covers and hats, in the maintenance process, the car buyer through the background APP to see the vehicle will also be limited to 30 km / h, and will push the service status in real time, which reflects the rigor of Tesla after-sales. In addition, the price, based on the direct operation model, Tesla service center maintenance projects and accessories are also price transparency, national unification, the focus of this first guarantee is to check the chassis, air conditioning filter, front stabilizer bar and other states, and finally this model Y that has traveled nearly 20,000 kilometers is only to replace the air conditioning filter core Cost more than 300 yuan, compared to the traditional fuel vehicle After-sales cost is indeed a lot lower.
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