Childcare fracture "Qingdao Lerong Children's Home" Laoshan store claims to "scratch the skin"

Ms. Liu's child's injury and medical records. Courtesy of respondents

Recently, Ms. Liu, a citizen, called the morning newspaper hotline [phone] to report that on December 31 last year, her child under 3 years old was tripped in the Laoshan store of the childcare institution "Qingdao Lerong Children's Home" and caused a nasal fracture, and the other party contacted her more than 3 hours later, and concealed the child's injury, resulting in missing the best time to send to the hospital. Ms. Gu, the person in charge of the Laoshan store of Lerong Children's Home, confirmed the child's injury, but did not disclose the specific circumstances. The reporter learned during the interview that the Laoshan store of Lerong Children's Home was not filed with the competent department as required, and in response to this problem, the Laoshan District Health Bureau will file a case against the institution. At the time of publication, the reporter learned that after consultation, the two sides have reached an agreement that Lerong Children's Home will compensate Ms. Liu.

The toddler was tripped and fractured

"The child fell at 9:00 a.m., and the childcare agency contacted me at 12:00 p.m., and said that the child just scratched a little skin on his face, so I didn't care." Speaking of her child's encounter at the Lerong Children's Home, Ms. Liu was very angry, "At about 5 p.m., when I picked up the child from school, I found that the child's face was particularly swollen, so I quickly took her to the hospital, and found that the nasal bone was fractured." Ms. Liu said that the child's examination result was "fracture of the left nasal bone and swelling of the surrounding soft tissue", and the doctor also told her that the child was sent to the hospital too late, which may leave sequelae, and if it can be sent to the hospital for treatment at the first time, it can be reset.

Ms. Liu said that at more than 12 o'clock in the afternoon that day, the head of the agency sent her a photo of the child's injury, but because of the light problem, the injury shown was very slight, plus the other party also said that it was not serious, so she did not care. "They hid it from me, which made me very incomprehensible. ”

After the child's condition stabilized, Ms. Liu found the Lerong Children's Home, but the other party's attitude made her even more angry. "I wanted surveillance video at the time, but they only showed me a short clip of how the child fell. Ms. Liu said that through this part of the monitoring, she saw that the teacher tripped the child, but the teacher should not have meant it. When Ms. Liu wanted to see all the surveillance, she was rejected by the other party, "At that time, I called the police, and they still didn't give it to me." Ms. Liu said.

High-priced childcare for 80,000 a year

Ms. Liu introduced to reporters that in December 2020, she sent her children to the Laoshan store of Lerong Children's Home for early education classes, and the children began to nurse after they were older. The agency charges by the number of days, and the actual annual fee is close to 80,000 yuan, "the fee is more than 70,000 yuan a year, and there are several thousand yuan for meals." Ms. Liu said that the store charges so much, but even the safety of the child can not be guaranteed, and there are many problems in the follow-up treatment. She demanded that the other party compensate for medical expenses, medical expenses and one-year custody fees, totaling 100,000 yuan.

How will this matter be handled? Why didn't the store communicate with the parents about the child's injury in the first place? Why is a fracture described as "scratching the skin" when communicating? With these questions, the reporter contacted the Laoshan store of Lerong Children's Home. "Now the lawyers are already dealing with this matter. Ms. Gu, the person in charge, confirmed the injury of Ms. Liu's child, but refused to disclose the specific incident at the time of the incident, she told reporters: "Parents have always had excessive behavior, including various network pressures, which have caused a lot of negative impacts on the store. The store suggested that the judicial process would be more objective and fair. ”

It has not been filed with the competent authorities

During the interview, the reporter also learned that the Laoshan store of Lerong Children's Home did not file with the competent department as required. "After receiving the complaint from this parent, we also investigated and found that this institution did not file a record, which is definitely not in line with the regulations, and in response to this situation, we will file a case for investigation in the near future." The reporter contacted the Laoshan Health and Health Bureau, and the staff replied. Lerong Children's Home said that they have submitted relevant materials and are currently "going through the filing process".

On the evening of the 18th, the reporter learned that at present, Lerong Children's Home and Ms. Liu have reached a preliminary consensus, and Lerong Children's Home will compensate Ms. Liu. "Including medical expenses, nutrition costs, etc. a total of about 30,000 yuan, in addition to nearly 20,000 yuan of childcare fees, we have not yet gone, they will give a refund." Ms. Liu said. Ms. Gu, the person in charge of Lerong Children's Home, also confirmed the matter, but said that the current medical expenses, nutrition costs, etc. have not been calculated, and she does not know what the specific amount is.

Guanhai News/Qingdao Morning Post reporter Zhang Xiaopeng